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Jay's Auto Sales & Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(304 Reviews)
93
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
93
Net Promoter Score ®

Business Details

About

Jay's Auto specialize in sales repair and towing & we want to do more than just sell, fix or tow your vehicle. We want to establish a relationship with you, your family and your friends for years to come. We strive to go above and beyond to ensure each customer receives the same high caliber of service. Our commitment to excellence has Jay's Auto specialize in sales repair and towing & we want to do more than just sell, fix or tow your vehicle. We want to establish a relationship with you, your family and your friends for years to come. We strive to go above and beyond to ensure each customer receives the same high caliber of service. Our commitment to excellence has earned us a reputation as one of the best automotive shop in the area. With over 60 years of combined experience the Owner Jay and the managers are always on the premises to help with any questions and concerns you might have. Jay's Auto has convenient hours to serve you better. We are open Monday thru Friday 8 am to 6 pm, and Saturdays from 9am to 3pm. Thank you for visiting Jay's Auto, Please let us know how we can earn your business, and we welcome you to our growing family of satisfied customers. ...more

Categories
Auto Repair, Car Maintenance, Towing Service
Contact
(860) 646-3444

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
333 Main Street Manchester, CT 06040

Affiliations

AAA - Approved Auto Repair
ASE - Master Certification
Jay's Auto Sales & Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(304 Reviews)

SB
SYLVIA B.
Windsor, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
2013 Nissan Rogue
My car is purring beautifully. I have one little problem the air conditioner isn’t working do you think I need antifreeze? Thanks for everything!!!

JB
gravatar
JIM /PAM B.
Manchester, CT
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/14/2025
verified customerVerified Customer
9
Appreciate the honesty
Straight shooter. Ensures that we don't need to spend money unnecessarily. Thank you.

TW
TERRY W.
Manchester, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Cabin filter replacement
Musty smell was noted when I brought my car in for emissions testing. They recommend a new cabin filter. It solved the issue. I had been using air fresheners that were not helping. Thank you Jays Auto. Will definitely return for service in the future.

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Steadfast always good work.
As always I find Jay’s Auto to be excellent in addressing my auto issues. Good work and pleasure to work with.

TD
TERESA D.
Manchester, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Very very good
Jay and his staff are very professional and kind to a handicapped woman and the final price was the same as quoted.. plus the were kind enough to give me a ride home.

PW
PATRICK W.
South Glastonbury, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Excellent
Superb service.

Verified Customer
Bolton, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Service
Needed a check on my car ASAP because it wasn’t running good. Jay got me in. Didn’t try and add a bunch of stuff to it. Just fix what needed to be fixed in my car runs perfect. I was very happy with the service and the crew

Verified Customer
Manchester, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2025
verified customerVerified Customer
10
ABS Repair
Very quick, upfront, and high quality repair.

MN
MICKEY N.
Manchester, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Excellent
I went for an oil change. I was very satisfied. They are excellent workers and they make sure you are satisfied with their job done. Good and friendly people.

SS
SHARYN S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Always pleased with quality & affordability.
Jay & crew are meticulous in any repair. Always delivers exceptional work & affordable results.

Verified Customer
Stafford Springs, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Great people great price
Jay is a local legend and he treated me great and did a great job

CP
CHARLES P.
Middletown, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Great service
I've brought my Acura MDX here twice in the last 6 months and was pleased with the results both times.

LB
LAURIE B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2025
verified customerVerified Customer
10
Auto
Very kind
Honest
Car runs great
Prices are very reasonable
Kept their word on estimate
Absolutely no run around

Verified Customer
Manchester, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2025
verified customerVerified Customer
10
After accident repair
Jay worked with my insurance adjuster & completed work in a timely manner. My family has used Jays in the past, would highly recommend for any type of service.

SC
SHAMELIA C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Great service
I was able to schedule a last-minute appointment and they provide excellent customer service! I am grateful for quality services and a welcoming group of people.
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