business image

Jefferson Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(327 Reviews)
92

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
92
Net Promoter Score ®

Business Details

About

Family owned and operated. Servicing most makes and models. Smog Testing and Repair Services. Family owned and operated. Servicing most makes and models. Smog Testing and Repair Services.

Categories
Auto Maintenance, Auto Repair, Diesel Services
Contact
(951) 698-3456

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* No Time Zone Provided
26622 Jefferson Ave Unit 101 Murrieta, CA 92562
Jefferson Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(327 Reviews)

DC
Daniel C.
Temecula, CA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/18/2022
verified customerVerified Customer
Category: Service
Daniel said he used this business in the past for an oil change and then he was going to do the next oil change himself, but this business had tightened the oil filter too tight and he couldn't get it off. He ended up having to have the vehicle towed to this business and they fixed it, but the labor was too high.
Not Recommended
Jeff, Monica &. from Jefferson Auto Repair responded on 11/21/2022 02:58 PM

Hello Daniel.  This is Jeff the shop owner.  I got the filter off without any problem, even though you destroyed it.  I charged you 39.00 to replace the filter, put oil in it, and verify the drain plug was tight, using your oil and filter.  I'm sorry that you thought the labor was too high.  How much do you think a 1/2 hr of our time is worth?  Perhapse I should have paid you?  I'm sorry.  I just don't think we deserve for you to take the time to try to damage us by giving such a scathing review, for services you received, and for a price that seems very reasonable to me.  

Jeff Silhan
Shop Owner
951 698-3456
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