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Jerry's Transmission & Automotive Repair Services

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(498 Reviews)
90
Write a Review
Schedule Appointment

Score Details

5 stars
92%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
90
Net Promoter Score ®

Business Details

About

Jerry's Transmission Services provides transmission repairs, brakes, and general auto repairs along with oil changes to the Guilford, CT area. Jerry's Transmission Services provides transmission repairs, brakes, and general auto repairs along with oil changes to the Guilford, CT area.

Categories
Auto Repair, Transmission Repair, Auto Maintenance
Contact
(203) 453-5177
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
620 Boston Post Rd, Guilford, CT 06437
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Affiliations

Jerry's Transmission & Automotive Repair Services' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(498 Reviews)
Write a Review
Recent Reviews
KM
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KATHY M.
Guilford, CT
Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Excellent service!
Best place I’ve ever been to, they are quick to help, excellent customer service! Very knowledgeable !
They are honest and know what they are doing !
I highly recommend!
BM
BRIAN M.
Westbrook, CT
Volvo XC70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Great experience
Very happy. Brian was great telling me what needed to be done. Thanks.
PB
PAUL B.
Madison, CT
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
verified customerVerified Customer
10
Very positive.
Know them from the past. Very easy to work with. Honest. So pleasant.
WP
WAYNE P.
Providence, RI
Chevrolet Corvette
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
They are very respectful open and honest
I love the way they treat and talk to people. They’re very open and honest and very understanding
TK
TOM K.
New Haven, CT
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Professional and caring
As a business owner our vehicles are most important, Jerrys understands how companies run and get repairs done as quickly as possible. They stand behind there work , the people are professional and caring
RB
RALPH B.
Jeep Liberty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
0
A new customer that will return for any future auto repairs
The work needed on my auto was done in a timely manner. I was informed of all costs and expenses involved.
Verified Customer
Madison, CT
Chevrolet Silverado 1500 LTD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
10
_____<>
MB
MARK B.
Old Lyme, CT
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
Another g positive experience
Brian and crew did another amazing job! Very thorough, greatbcommunication and extremely reasonable. Only place to take your vehicle for transmission issues. Thanks!
CP
CHRIS P.
Killingworth, CT
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Wasn’t broken, they didn’t fix it
Great honest repair shop. Brought my truck in for some issues that their mechanic couldn’t get to repeat. They made an effort to reproduce the issue and couldn’t, so they didn’t try to dig further to drum up business. Will definitely bring my vehicles back if issues arise.
Verified Customer
Branford, CT
Honda Crosstour
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Transmission Check
It is always reassuring to have my car serviced at Jerry's. The honesty, integrity, expertise, professionalism , customers service of all staff ensures a positive experience Work done timely and efficiently and prices are most reasonable. Thank YOU!
LB
Logan B.
Moodus, CT
Honda Accord
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/22/2025
verified customerVerified Customer
Category: Service
Logan said that every time he called, they got back with him before they started the service.
Recommended
DP
DAVID P.
Deep River, CT
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Service
James is the best and friendliest mechanic I have ever dealt with.
BN
BRIDGET N.
Madison, CT
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2025
verified customerVerified Customer
10
Car Not Turning Off Still Not a Turnoff from Jerry's
Brian's crew replaced my transmission for a hefty fee, but alas, transmissions are expensive. It solved the problem of a terrible smell that I had been dealing with for 3 years and that 3 other garages could not identify.

Oddly, after the replacement, the car would not turn off reliably. I would have to move the car a little, forward or backward, and try again. Usually, it turned off after the third try or so. Brian took the car back, troubleshooting the issue over several days. It was frustrating for both of us, and was not an issue that Jerry's had dealt with before. But! Brian offered me a loaner car and had his staff pick me up and bring me home when needed and was very gracious and honest about the whole situation. He stood by his work and kept working until the problem was resolved.

Business doesn't always go as planned, but Brian was great to work with and I would bring my car there again...though, he would probably be glad to never see my perplexing vehicle again!
JC
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JEFF C.
Clinton, CT
Ram ProMaster Cutaway
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
New transmission
As always very easy to work with and honest group of people.
RL
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RICH L.
Westbrook, CT
GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
verified customerVerified Customer
10
Transmission problems
I’ve had trucks with transmission problems and have brought them to Jerry’s in the past. I’ve never had any regrets they have been excellent to work with. Gave ma a time frame of how long and an estimate and have been spot on. I would recommend them to anyone.
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