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Jim Click Hyundai Eastside

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,851 Reviews)
67
Write a Review
Schedule Appointment

Score Details

5 stars
79%
4 stars
9%
3 stars
5%
2 stars
2%
1 star
2%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
211
Total ReScores™
4.8
ReScore™ Average
67
Net Promoter Score ®

Business Details

About

The service department at Jim Click Hyundai Eastside is ready to ensure your Hyundai runs well for the road ahead. The service department at Jim Click Hyundai Eastside is ready to ensure your Hyundai runs well for the road ahead.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(520) 690-5001
Visit Website
Closed
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 5:00 PM
Sun
closed
* Arizona
6420 E. 22 Nd Street Tucson, AZ 85710
Get Directions

Score Details

5 stars
75%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
25%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
0
Net Promoter Score ®

Business Details

Categories
Contact
(520) 519-7103
No Business Hours Provided

Business Hours

* No Time Zone Provided
6420 E. 22 Nd Street Tucson, AZ 85710
Get Directions

Score Details

5 stars
89%
4 stars
7%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5
29
Total ReScores™
5.0
ReScore™ Average
87
Net Promoter Score ®

Business Details

Categories
Contact
(520) 690-5001
No Business Hours Provided

Business Hours

* No Time Zone Provided
6420 E. 22 Nd Street Tucson, AZ 85710
Get Directions
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,851 Reviews)
Write a Review
Recent Reviews
BF
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BENJAMIN F.
Tucson, AZ
2025 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
Category: Service
Repair work
The dealer repaired my vehicle at their cost, even though Hyundai Corp said it was not a warranty issue. My satisfaction was paramount. And their professionalism and courtesy was second to none.
FV
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FREDERICK V.
Tucson, AZ
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
Category: Service
Great 👍job
Outstanding personal 8
Really new his craft
AS
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ANTHONY S.
Tucson, AZ
2017 Hyundai Tucson
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/11/2025
verified customerVerified Customer
2
Category: Service
Disappointing Outcome
The car repair provider failed to effectively notate a specific major engine issue articulated to them upon initial online information collection, again upon receiving the car at the dealership, and again during a conversation with the customer about the issue. Consequently, this major issue was not communicated to the insurer, therefore the insurer failed to review the issue (along with the claim of transmission failure diagnosed by the car repair location), causing the claim to be denied. The engine issue cost is significant and both the car repair location and the insurer failed to effectively communicate and evaluate the issue, leaving the customer with an unresolved major engine issue.
KB
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KENNETH B.
Tucson, AZ
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
10
Category: Service
Great staff at the dealership very helpful 👏
Every one is always very helpful no issues with any thing
Verified Customer
Tucson, AZ
2024 Hyundai Tucson Hybrid
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/11/2025
verified customerVerified Customer
5
Category: Service
There needs to be customer service in the service department
No promised time for an oil change, even with an appointment. More than two hours later I had to find a different advisor to find out if the repairs were completed as my original advisor went to lunch before contacting/updating me. Since this is a general dealer comment website, I'll also add that I truly dislike the traditional negotiation process as in "I'll run the offer by my manager" which happened several times when I bought the car. The numbers were fudged a couple of times to make it look like I might be getting a deal when they were actually just moving numbers around. I did my last Hyundai purchase with a dealer in Phoenix and was much happier with the experience, and of note, I was able to buy the car from home. From experience I know this will generate a response from the dealer, as in "Thank you for taking the time to speak with us regarding your most recent visit, we look forward to your next service visit and the opportunity to earn a 5 star review."
JD
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JULEE D.
Tucson, AZ
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Category: Service
Consistently excellent
I am very loyal to this brand. This is the 4th Hyundai I have owned and bought from this dealership. I have been pleased with the purchasing experiences and the maintinence they provide to keep my car in good working order. The place is beautiful and so clean you eat off the floor.
RP
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RICHARD P.
Tucson, AZ
2023 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Category: Service
Outstanding
I was very well taken care of and I enjoyed the facility
NG
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NEIL G.
Oro Valley, AZ
2013 Hyundai Accent
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/28/2025
verified customerVerified Customer
0
Category: Service
Poor service
Did not do what ws requested and returned the vehicle with the engine light still illuminated
PG
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PAMELA G.
Tucson, AZ
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
Category: Service
Jim Click Hyundai Eastside
Thank you! Our service maintenance went smoothly. Love our 2022 Hyundai Tucson.
MN
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MAURO N.
Tucson, AZ
2024 Hyundai Tucson Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
Category: Service
Pleasantly Surprised
Given the reviews on Yelp I thought this wouldn't be good, but in fact it couldn't have been smoother.

Ralph clearly outlined the scope of work, they got me an Uber back to work and then again from work to pick up the car, everything done in the timeframe they promised.
IA
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INGRID A.
Tucson, AZ
2024 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Category: Service
I WAS OVERALL VERY PLEASED.
i WA S VERY PLEASED WITH EVERYTHING
KB
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KENNETH B.
Tucson, AZ
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Category: Service
Same as below
Very nice staff in the service department Ralph Walker was c Very helpful
RH
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ROBERT H.
Tucson, AZ
2023 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
10
Category: Service
So efficient and competent
My service assistant, Ralph, was likable, informative and cheerful. The work - just an oil change and checkup - took so little time I barely had time to get lunch.
WR
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WAYNE R.
Tucson, AZ
2023 Hyundai IONIQ 5
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/29/2025
verified customerVerified Customer
4
Category: Service
Wasted my time
There were two items to be fixed. Neither were repaired and a second appointment is needed
Verified Customer
Vail, AZ
2024 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
10
Category: Service
Customer service
Excellent customer service!
Edger was awesome, very knowledgeable, professional and excellent follow thru!
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