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Jim's Automotive

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(153 Reviews)
96

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

About

Welcome to Jim's Automotiove

Your One stop Shop for all your Car, Truck, and Diesel needs.

We are Located Located at 9250 West Business 60 in Mountain Grove, MO, 65711
Business Hours: 8am-5pm Monday - Friday

We have been in business in Mountain Grove for 30+ years doing complete automotive and diesel repair. Our main concern is
Welcome to Jim's Automotiove

Your One stop Shop for all your Car, Truck, and Diesel needs.

We are Located Located at 9250 West Business 60 in Mountain Grove, MO, 65711
Business Hours: 8am-5pm Monday - Friday

We have been in business in Mountain Grove for 30+ years doing complete automotive and diesel repair. Our main concern is on quality work and customer satisfaction.
...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(417) 926-3966

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
9250 W Business 60 Mountain Grove, MO 65711
Jim's Automotive's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(153 Reviews)

KB
KURT B.
Mountain Grove, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2025
verified customerVerified Customer
10
Quick, helpfull, and super nice people
If you need a straight forward answer and getting things done jims automotive is where i go
Grady B. from Jim's Automotive responded on 10/20/2025 01:32 PM

We appreciate your feedback and love that you found our service straightforward and efficient. At Jim's Automotive, we aim to cut through the noise and get straight to the point—just like a well-oiled engine! It's great to know we're your go-to for getting things done.


CA
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Chris A.
Buffalo, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2025
verified customerVerified Customer
10
Coolant issues
Traveling through the area with a coolant leak. They got us right in, fixed the issue and back on the road within an hour. Thorough friendly and professional.
Grady B. from Jim's Automotive responded on 10/18/2025 07:22 AM

We're glad to hear that we could get you back on the road so quickly! A coolant leak can make travel feel like you're navigating a water park instead of a highway, so we're happy to have helped you steer clear of any soggy situations. Your kind words about our team being thorough, friendly, and professional truly made our day. Safe travels, and may your adventures be leak-free from here on out!


MW
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Mike W.
Mountain Grove, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2025
verified customerVerified Customer
10
First state inspection
I meet by Gregy who was personal and professional. Was checked in as a new customer and waited in clean, well stocked waiting room. The process was quick and results were throughly explained.
I will use this location for any feature needs.
Grady B. from Jim's Automotive responded on 09/18/2025 02:51 PM

We appreciate your positive feedback! It sounds like Gregy made quite an impression while juggling professionalism with a personal touch—quite the balancing act. Having a clean, well-stocked waiting room is always a plus; we believe a comfy chair and a good magazine can turn the waiting experience into a mini-vacation. We’re glad to hear the process was quick and that everything was explained thoroughly. Looks like you’ve found your new go-to automotive spot!


JC
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Jeff C.
Cabool, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2025
verified customerVerified Customer
10
2017 Jeep compass
The guys were great, they did a good job explained everything, and it was done in a timely manner. Would definitely recommend to my friends,these guys do honest work. they even brought some other stuff to my attention that I didn’t know about.
Grady B. from Jim's Automotive responded on 09/18/2025 01:04 PM

We appreciate the kind words and are glad to hear that our team provided you with the service you deserved. It sounds like they went above and beyond, shedding light on some hidden automotive secrets—who knew your car had so much drama going on beneath the hood? Your recommendation means a lot to us, and we’re here anytime you need a friendly tune-up or just some good ol’ car advice. Safe driving out there!


DA
Dianna A.
Floral City, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2025
verified customerVerified Customer
10
Ac repair
Avery quick and informative service. Jim's took the time to check all the switches and valve.to my air conditioner. It works great thank so much.
Grady B. from Jim's Automotive responded on 08/11/2025 06:43 PM

We appreciate your feedback! It's great to hear that our team was quick and informative while getting your air conditioner back in shape. Sounds like we really turned up the cool factor for you. If you ever need more assistance, you know where to find us!


RD
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Renauta D.
Cabool, MO
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2025
verified customerVerified Customer
10
I highly recommend this repair shop
Went for a simple state safety inspection. They found a screw in my brand new tire that was causing a leak. I will definitely take my vehicle here for future repairs. I feel they are totally trustworthy & will NOT screw me over because I am a woman!
Grady B. from Jim's Automotive responded on 07/23/2025 05:20 AM

We're really glad to hear you had a positive experience with your state safety inspection. It's always a bit of a surprise finding unexpected items in your tires, but we're happy we could catch it before it became a bigger issue. Your trust means a lot to us, and rest assured, we treat everyone fairly—no sneaky screws or tricks here! We're looking forward to helping with any future repairs and keeping you safely on the road.


AR
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ALLEN R.
Mountain Grove, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
Always honest and fair service and advice
Since moving to area 5yrs back, Jim's Auto is our only shop we trust to do all aspects of auto services. They are honest and fair in their approach. Never once leaving us wanting for info or work needed. Coming from a family of mechanics, that is foremost the goal of any customer.
Grady B. from Jim's Automotive responded on 07/16/2025 06:18 AM

We're glad to hear that Jim's Automotive has become your go-to shop since your move! It sounds like your family of mechanics would be proud, as we always aim for that honest and fair service that keeps our customers informed. We like to think of ourselves as the "trusty sidekick" in your automotive adventures—here for all aspects of your vehicle's needs. Thanks for choosing us, and here’s to many more years of smooth rides and happy travels!


JG
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Joan G.
Mountain Grove, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
Excellent Service
Grady & Doc went above n beyond to help me with my Dodge Nitro , I will definitely send other potential customers their way.
Grady B. from Jim's Automotive responded on 07/02/2025 09:23 AM

We're glad to hear that Grady and Doc made your experience with your Dodge Nitro a memorable one! It sounds like they really know how to roll out the red carpet for their customers. We appreciate your willingness to spread the word – sending friends and family our way is the highest compliment we can receive. Here's to smooth driving ahead!


RS
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RICHARD S.
Macomb, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Always a good experience
Quick, courteous, Knowledgeable
Grady B. from Jim's Automotive responded on 06/26/2025 04:56 AM

We appreciate you taking the time to share your experience! It’s great to hear that you found our service quick, courteous, and knowledgeable. We strive to keep our auto shop running smoother than a well-oiled engine. If you have any more automotive adventures in the future, you know where to find us!


MD
MARGARET D.
Mountain Grove, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Always excellent service!
They always get me in quickly and take excellent care of my car. If i don't understand they explain it until I do. This is the only place I take my vehicles to and they make me feel like family.
Grady B. from Jim's Automotive responded on 06/05/2025 04:48 PM

It’s fantastic to hear that you’ve felt right at home with us! We pride ourselves on making sure you not only get back on the road quickly but also fully understand what’s happening with your vehicle—because no one likes surprise car troubles. Being treated like family is our goal, and we're glad you feel that way. Here’s to many more happy miles ahead!


CB
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Carol B.
Macomb, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2025
verified customerVerified Customer
10
Road trip
I am planning an exciting road trip to Indiana and am committed to ensuring that Jim's establishment is fully informed about my upcoming arrival. I am enthusiastically anticipating this journey and diligently working to coordinate all necessary arrangements to guarantee a seamless and delightful travel experience. The staff at my home location demonstrated exceptional hospitality, carefully attending to my needs and providing comprehensive support to prepare me for this upcoming adventure.
Grady B. from Jim's Automotive responded on 06/01/2025 06:11 AM

It sounds like you are gearing up for quite the adventure, and we couldn't be more pleased to be part of your journey! Our team is always ready to roll out the red carpet, ensuring everything is in tip-top shape for your trip. It's wonderful to hear that our staff provided exceptional hospitality – they truly aim to make every customer feel like a VIP! If there's anything more we can do to help you get on the road smoothly, just give us a shout. Safe travels and enjoy the ride!


JA
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John A.
Mountain Grove, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Friendly staff and fast service
Went in to get an inspection and was in and out in a very reasonable amount of time. The staff was very friendly and the waiting area was very nice.
Grady B. from Jim's Automotive responded on 05/30/2025 06:02 PM

We appreciate you taking the time to share your experience. It sounds like your inspection went about as smoothly as a well-oiled machine, and we’re glad our team could keep you company in a comfortable waiting area. If you ever find yourself needing another inspection or just a chat, know that we've got the coffee brewing!


CP
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CHRIS P.
Mountain Grove, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
Excellent Service
When I go to Jim's Automotive, I'm always met with friendly service. Any repairs that are needed, are explained to me, and easily understood. Excellent professional service with every visit.
Grady B. from Jim's Automotive responded on 05/23/2025 07:31 PM

It’s fantastic to hear you consistently experience friendly service at Jim’s Automotive. We believe that great communication is just as important as fixing those tricky car issues. It sounds like you’re getting the premium package of both clarity and professionalism! We aim to make car repairs less of a mystery and more of a manageable adventure. Keep those wheels rolling smoothly!


LD
LLYOD D.
Mountain Grove, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
10
Best!
Best in the world!
Grady B. from Jim's Automotive responded on 05/12/2025 02:37 PM

We always aim to be in the running for the title of "best in the world," so we appreciate your endorsement! It's great to know our efforts hit the mark. If there's anything else we can do to keep that crown shining, just let us know!


RO
Russell O.
Elk Creek, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Inspections
The best thorough inspection I've had. Pointed out other issues that could be a problem in the near future well worth the visit. Gave estimate of problems also.
Grady B. from Jim's Automotive responded on 05/08/2025 03:15 PM

We appreciate your feedback and are glad to hear that you had such a positive experience with our thorough inspection process. It's like we're the fortune tellers of the automotive world, helping you see potential issues before they become headaches. Your satisfaction is our fuel, and we’re always here to keep your vehicle running smoothly!


Displaying Review 1 - 15 of 153 in total
Service Coupons and Posts
Come and see us for all you brake needs at Jim's Automotive. 9250 W. Business 60, Mountain Grove MO 65711 or call us to make an appointment (417)349-2321

Come and see us for all you brake needs at Jim's Automotive. 9250 W. Business 60, Mountain Grove MO 65711 or call us to make an appointment (417)349-2321

Come and see us for all you brake needs at Jim's Automotive. 9250 W. Business 60, Mountain Grove MO 65711 or call us to make an appointment (417)349-2321

Come and see us for all you brake needs at Jim's Automotive. 9250 W. Business 60, Mountain Grove MO 65711 or call us to make an appointment (417)349-2321


Avoid Car Trouble this Winter by Scheduling Your Pre-Winter Inspection at Jim's Automotive! Give us a call today!




Follow us on Facebook! like, comment the best Valentine's present and share will all your friends! Drawing will be done at noon on February 14, 2024 for this $50 gift card to The Grove!



Come in and fill out an application for a Synchrony Car Care and get a free gift



Is it time to replace your windshield wipers? It is recommended that you replace them every 6 months. With upcoming cold weather stop in and see if you need them replaced. While you're here, have your coolant/antifreeze checked too!

We are starting to get into the Christmas spirit with the help of our friends Lights by Bright! If you are lookinf for someone to put up your Christmas lights, we highly recommend their fast, courteous and affordable service.



Don't forget to sign up for email and texting while you are here. New coupons sent out this morning! Call us to schedule your coolant service! (417)926-3966



The name Jeep came from the abbreviation used in the army for the “General Purpose” vehicle, G.P.

Thanks for the great review, Joe! ? We're so glad you had a great experience with us at Jims Automotive! #CustomerSatisfaction #MountainGrove
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Waiiiittttt, that's not a monkey wrench! We hope you have a great weekend!

40 Rare Car Facts Most Drivers Never Heard About https://youtu.be/vzBR3Oe0I7M

Thanks for the great review, Chris! ? We're so glad you're happy with the customer service you receive at Jims Automotive. #CustomerService #MountainGrove
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Bob wanted to remind you that when you have any repairs done at Jim's Automotive you get a complementary 24 month/24,000 mile warranty. Call us at (417)926-3966 to schedule your repairs, today!

Don't be scared. Go to Jim's Automotive! Check engine light scan starting at $85!

At the time we were down then something like this arrives in the mail this morning. We appreciate the kind words and the gift cards, Marc. It was our pleasure to help you in your time of need. God Bless you and your children!

There seems to be some confusion on our part. Just got a call saying we were not approved. So sorry for the mix up. All that matters is Mtn Grove is getting a License Office, unfortunately it isn't us. Thank you for your support anyways.

Thanks for the great review, Tena! ? We're glad you found our prices reasonable and the service fast. #JimsAutomotive #MountainGrove
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We have been keeping a secret! Jim's Automotive is EXCITED to announce we have been approved to have the Mountain Grove license office at the shop! Stay tuned for the announcement of when we will be opening the license office. #onestopshop

Thanks for the kind words, Rex! ? We're glad you had a great experience with us at Jims Automotive! #HappyCustomer #JimsAutomotive #MountainGrove
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How It Works:

Thanks for the great review, Brenda! ? We're glad we could help you out at Jims Automotive. #MountainGrove #CustomerSatisfaction #HappyCustomers
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Thanks for the kind words, Gloria! ? We're so glad Cory was able to help you out. #JimsAutomotive #MountainGrove
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Thanks for the kind words, Charles! ? We're proud to provide top-notch service and care for our customers. #JimsAutomotive #MountainGrove
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Jim's Automotive hopes you have a happy and safe weekend!

Come in and check out our new information station in the shop lobby! We promise you will learn something!

Thanks for the great review, Melissa! ? We're glad you had a great experience at Jims Automotive. #JimsAutomotive #MountainGrove
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Just got the new key drop station installed! Envelopes, ink pens and writing table. Reminder: We accept keys in a secure location by the lobby door to make it more convenient for you if you can't make it at 8 am or before 5 pm.

Do You have a cabin air filter? The cabin air filter in a vehicle helps remove harmful pollutants, including pollen and dust, from the air you breathe within the car. They need changed at least once a year, Call us to schedule an appointment!

The world's first speeding ticket was issued to a man by the name of Walter Arnold on Jan. 28 1896 for going 8 mph in a 2 mph zone! The fine for this offense was 1 shilling.

Winter Tools that would be handy to Keep in your car: (just in case) *Ice scraper with brush * Booster Cables *Cat litter/rock salt/sand *Gloves *Blanket *Extra Clothes *Shovel *Emergency flares or Reflectors

In 1478 Leonardo Da Vinci sketched drawings for a self- propelled vehicle.

Turn signal make that clicking sound because of heat. When you switch on the blinker, an electric current heats up a special spring. The spring keeps bending until it comes in contact with a small strip of metal that engages the turn signals.

Thanks for the great review, Joyce! ? We're so glad you had a great experience at Jim's Automotive. ? #MountainGrove #CustomerService #CoffeeAndCookies
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Did you know a car spends 95% of its "life" parked? So even if the car is just sitting it still needs services like oil changes which are determined by time or mileage. Call Jim's Automotive to schedule your services! (417)926-3966

Thanks for the great review, Cathy! ? We're glad you were pleased with our services. #JimsAutomotive #MountainGrove
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Did you know...Faulty oxygen sensors account for 40 percent of all check engine light related issues? Better call today and make an appointment to get it checked out! Jim's Automotive (417)349-2321

Did you know the new car smell is actually the smell of various volatile organic compounds that are used to manufacture the car? The smell is intoxicating and the manufacturers are adopting measure and techniques to get rid of this smell.

Most cars honk in the key of “F”. What if they’re out of tune? Do they need a tune-up?

#JimsAutomotive is proud to have a team of good, honest, hard-working people that go above and beyond to help customers! ? We're glad David was able to get back on the road in record time! ? #MountainGrove
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Did you know the first electric car was made in 1832?

Did you know that the first car was made in 1885 by Carl Benz and its top speed was 16km per hour?

The first fully-electronic anti-lock braking system was developed in the late-1960s for the Concorde aircraft. The modern ABS system was invented in 1971 by Mario Palazzetti aka Mr. ABS.

The first school for automobile mechanics opened in Detroit, MI in 1904 - Cars were referred to as "horseless-carriages" and starting to become more common so the need for mechanics was on the rise!

Thanks for the 5-star review, Rick! We're glad to have been able to help you out with your electrical problem. #JimsAutomotive #MountainGrove ??
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In 1922, Ernest Sweetland invented the first oil filter device for automobiles. It was named the "Purolator", which was short for "pure oil later".

11/10/1903 Mary Anderson was granted a patent for the first windshield wiper. The wiper could clear snow, rain or sleet from the windshield of a car by using a handle inside the vehicle. Before this, people had to stick their heads out of the car to see!

Thanks, Kenny! ? We're glad you had a great experience at Jims Automotive. #JimsAutomotive #MountainGrove
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The Inventor Of Cruise Control, Ralph Teetor, Was Blind. He got into an accident at five years old that caused him to be blind. He set out to create a mechanism that could keep vehicle speed constant in order to save fuel. It was called a "speedostat".

Thanks for the great review, Tena! We're so glad you had a positive experience with our fast and friendly staff. ? #JimsAutomotive #MountainGrove
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Did you know nearly 900 Million Oil Changes Are Performed Each Year? Call us to schedule yours! Jim's Automotive 9250 W. Bus. 60 Mtn. Grove, MO 65711 Monday - Friday 8am-5pm (417)926-3966

We appreciate your trust in us, Gary! Our team at #JimsAutomotive in #MountainGrove worked hard to get your daughter's jeep back on the road quickly and safely. ??? #HappyCustomers #AutoRepair
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Thanks for the kind words, Cory! ? We take pride in doing a great job and providing honest, quality service. #JimsAutomotive #MountainGrove ?
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Did you know..... The average car contains over 30,000 parts. It's a guarantee that at least one of them will break and when it does, come see us!

Updates, status, and recommendations delivered to you through text coming soon! Watch for email to subscribe!

Thanks for the great review, Richard! ? We're so glad you've been coming to #JimsAutomotive for years and that you've always been treated right. We appreciate your business! #MountainGrove #AutoRepair #CustomerSatisfaction ?
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Thanks for the great review, Christy! ? We're glad you had a great experience with us. #JimsAutomotive #MountainGrove
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Thanks for the kind words, Marshall! We're glad you always have a great experience at Jims Automotive ?? #reliable #fast #explained #JimsAutomotive #MountainGrove
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