The maintenance experts at Jim's Service Center have been honored to serve Ballston Spa for the past 37 years.The maintenance experts at Jim's Service Center have been honored to serve Ballston Spa for the past 37 years.
I was driving home from work and I could hear a thumping coming from the rear of my vehicle. And my brakes were starting to feel "soft".
I rolled into Jim's because it was nearest on Google Maps.
It was after hours so I couldn't talk to anyone. But they have a key drop box for those kinds of visits.
I called the next morning and they said they had a full schedule but they'd look at it and sure enough I got a call in the afternoon with what would need to be done and a price.
My car was fixed the next day, I paid over the phone and picked up that evening.
Robert was polite and concise on the phone and the price feels fair.
No complaints, thanks again for handling this on an emergency basis and getting me back on the road.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
Verified Customer
I rolled into Jim's because it was nearest on Google Maps.
It was after hours so I couldn't talk to anyone. But they have a key drop box for those kinds of visits.
I called the next morning and they said they had a full schedule but they'd look at it and sure enough I got a call in the afternoon with what would need to be done and a price.
My car was fixed the next day, I paid over the phone and picked up that evening.
Robert was polite and concise on the phone and the price feels fair.
No complaints, thanks again for handling this on an emergency basis and getting me back on the road.