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JK Auto Care

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(795 Reviews)
96
Write a Review
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Score Details

5 stars
97%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

The auto maintenance in Richmond, VA. The auto maintenance in Richmond, VA.

Categories
Auto Repair, Auto Maintenance, Tires
Contact
(804) 266-0335
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
9016 Heisler Avenue Henrico, VA 23228
Get Directions
JK Auto Care's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(795 Reviews)
Write a Review
Recent Reviews
LK
LISA K.
Buick LaCrosse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
JK Auto never lets me down
I trust JK Auto to fix what is needed on my car quickly and with fair pricing. There are never “other” changes that are added. And if there is something that is wrong with your car you receive more than one solution. I highly recommend JK Auto to everyone.
Verified Customer
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Amazing first experience; definitely a future client
Very friendly people, very quick and easy. I have no complaints and am happy to have found a reliable mechanic.
CB
CIARA B.
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
State inspection, oil change, tire rotation
JK auto always provides great car service and reasonable prices! I’ve been a loyal customer for almost 4 years. Great customer service as well. I don’t care if I move across town, I will always bring my car to JK Auto care.
BE
BRANDON E.
Chevrolet Trailblazer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Best in-service
I’m glad JK Auto Care is around. They have the best customer service prices. Great quality work.
JM
JAY M.
Dodge Challenger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
True Professionals
After being scammed, having jobs & services incomplete or in my case, not having my problems fully fixed by other shops; I’ve finally found a place where I can confidently say that I’ll be a return / long time customer. The people at Jk were not only professional, but kept me well informed at all times. I had taken my car here after a previous shop could not identify my issue properly but instead convinced me to pay for a bigger repair. Jae was honest & considerate of my time and concerns. He kept me informed at all times and showed great consideration. If you’ve got an issue with your vehicle, the team at Jk will GET IT DONE! Won’t be going anywhere else.
RH
ROBERT H.
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Fast Service
Work was done quickly and we’ll.
IE
IAN E.
Chevrolet Colorado
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
8
Fair prices and trustworthy
We take both the vehicles here and wouldn’t think about another shop.
Verified Customer
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
9
Had oil change and shocks check
No problem, after oil change everything was okay
Verified Customer
Toyota T100
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
10
People are nice.
Of course! Here’s a positive review you can use for JK Auto in Richmond, Virginia:

⸻

I had a fantastic experience! The team was professional, honest, and incredibly helpful throughout the entire process. They took the time to explain everything clearly and made sure I was comfortable with all my options. The quality of their work was top-notch, and I truly felt like they cared about providing great service rather than just making a sale. I highly recommend JK Auto to anyone looking for reliable, friendly, and trustworthy automotive service. I’ll definitely be coming back!
MK
MOON K.
Mercedes-Benz E450
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Highly recommended!
The service was excellent – very friendly, fast, and professional. I really appreciated their sincerity and efficiency.
DC
DAVID C.
Volkswagen Passat
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Recommend
Fantastic as always. They are always upfront with pricing and what is needed
MT
MARTHA T.
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
State inspection
It was easy to book an appointment online. My car was in for a state inspection. JK called to let me know it passed inspection, but rear shocks were leaking. He recommended replacing them to prevent a safety concern.
I'm very pleased with the shop's efficiency.
ED
ELIZABETH D.
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Always the best
Trust them with my car every time. They do a great job for a great price and very quick. Going to keep going forever. Thank you!
Verified Customer
Honda Crosstour
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Fix my Honda
I really like the option to schedule an appointment online. I was able to get service quickly, and the work was completed quickly as well. I really trust this shop to do what is required and not "create" repair needs.
TF
TODD F.
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Jae, the owner of JK Auto, was very respectful and helpful in my service today. I will definitely be taking our car back to him for future service.
Outstanding customer service. The starter in our car was replaced at a reasonable price and timely manner.
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