They let me know while they were working on the transmission that there was an issue I didn't realize on the rear brakes and showed me exactly what they were talking about. I never would have realized this was an issue. They're very thorough. Always polite and courteous service. They picked me up and dropped me off because it was a time consuming job to fix the transmission.

Joe L. from JL Automotive & Towing responded on 06/02/2025 09:37 AM

We're glad you found our service as thorough as a good detective story! It's our pleasure to keep you informed while your car gets the TLC it deserves.

MARIA S.

Clarksburg, NJ

Jeep Wrangler

05/29/2025

Verified Customer

Honest and reliable

In the last two weeks I have used JL and they haven’t disappointed us. Please if you have any issues trust JL and they will get any job done. I am so amazed by the employees at JNL they are experienced in any issue I own a 28 foot mobile truck and my baby is my Jeep Wrangler and I won’t trust anyone with any of my vehicles except JL and Dwayne I love you

Joe L. from JL Automotive & Towing responded on 05/31/2025 09:49 AM

We appreciate your trust in us, and it's great to hear our team impressed you! Your Jeep and mobile truck are in very good hands with us.

WENDY R.

New Egypt, NJ

Ford Taurus

05/29/2025

Verified Customer

Replace AC compressor, serpentine belt, tensioner

Excellent service. Tripple A towed my car there Friday close to closing on Memorial Weekend. Saturday they were able to evaluate and give me a cost for repair, order parts.

They are one of the few shops that are open on Saturdays!

Dwayne let me know the status and when the car was finished.

Joe L. from JL Automotive & Towing responded on 05/31/2025 09:49 AM

We're glad to hear you had a top-notch experience, even during a holiday weekend! Dwayne is our superstar; he loves keeping everyone in the loop.

MARIA S.

Clarksburg, NJ

Ford E450 Super Duty

05/23/2025

Verified Customer

JL automotive service

I can always count on JNL automotive service whenever my truck has an issue. They are reliable and fair and get the job done. I will continue to use JNL for all my car and truck services. You guys rock.

Joe L. from JL Automotive & Towing responded on 05/25/2025 09:41 AM

We're glad to be your go-to crew for truck troubles! Rest assured, we’ll keep rocking the reliable service you expect.

Mark P.

New Jersey

Ford Super Duty F-250 SRW

05/22/2025

Verified Customer

Category: Service

Spoke with Mark's son. He said it was great service and he recommends them.

Recommended

Joe L. from JL Automotive & Towing responded on 05/24/2025 09:41 AM

It's always nice to hear that our service is earning recommendations! We're here to keep things running smoothly for you.

LYNDA M.

Perrineville, NJ

Ford Super Duty F-250 SRW

05/10/2025

Verified Customer

They are conscientious and knowledgeable . Their prices have been very reasonable. I am very satisfied with their services.

They have been very comprehensive in diagnosing and identifying and correcting the issues. Very pleased with their work.

Joe L. from JL Automotive & Towing responded on 05/12/2025 09:39 AM

We're glad to hear our team hit the bullseye with your vehicle's issues—just call us automotive archers! Your satisfaction is our favorite tune.

Tom H.

New Jersey

Ram 1500

05/09/2025

Verified Customer

Category: Service

Tom said he thinks it was awesome. He's gone there 4 or 5 times and they do what they say, and it's usually on time.

Recommended

Joe L. from JL Automotive & Towing responded on 05/14/2025 09:39 AM

We're glad to hear you think we're awesome! Being on time is our secret sauce, and we promise to keep serving it up.

Verified Customer

Lincoln Mark LT

05/02/2025

Verified Customer

Great job fixing my AC.

Second time I used JL gor truck repairs and again they did a great job. Quoted price was what I paid, no last minute extras. Thank you.

Joe L. from JL Automotive & Towing responded on 05/04/2025 09:39 AM

We appreciate your loyalty and are glad to hear there were no surprise charges—unless you're counting the surprise of how awesome we are!

CHARLES B.

New Egypt, NJ

Subaru Forester

04/30/2025

Verified Customer

In and quickly out…

I had JL do the required state inspection. Though not free, as if done at the inspection station, having a qualified technician check my vehicle is well worth the minimal cost for the peace of mind it brings. No long, time consuming wait…in and quickly out. Thank you, JL.

Joe L. from JL Automotive & Towing responded on 05/02/2025 09:41 AM

We’re glad you found our state inspection efficient and reassuring! Quick and thorough is our motto, not a race but definitely not a marathon either!

Andrew G.

Allentown, NJ

Ford Escape

04/29/2025

Verified Customer

Category: Service

Spoke to Linda. She said it was expensive but great, dealt with Jared at the front desk, he was wonderful. They communicate well, very good to work with, very cordial, very professional and very timely.

Recommended

Joe L. from JL Automotive & Towing responded on 05/01/2025 09:40 AM

We appreciate the feedback, Andrew! It's great to hear our team was able to make your experience smooth—timeliness and professionalism are our middle names!

Mark O.

New Jersey

Mercedes-Benz E300

04/09/2025

Verified Customer

Category: Service

Mark said it was a good service.

Recommended

Joe L. from JL Automotive & Towing responded on 04/11/2025 09:41 AM

We appreciate your positive feedback and are glad to hear you enjoyed our service! Helping you is what we love to do, unless it's washing your car.

GEORGE T.

Cream Ridge, NJ

Mercedes-Benz ML350

03/22/2025

Verified Customer

Great work

Great job

Joe L. from JL Automotive & Towing responded on 03/24/2025 09:37 AM

We appreciate the high praise! It's always our goal to keep things running smoothly.

JOE K.

Cream Ridge, NJ

Chevrolet Silverado 1500

03/21/2025

Verified Customer

a new battery

Put a new battery in while I waited great service

Joe L. from JL Automotive & Towing responded on 03/23/2025 09:42 AM

We're glad to hear you enjoyed our speedy service! A new battery and a quick wait—it's like a two-for-one special on convenience.

Jeanne G.

Middletown, NJ

03/15/2025

Prompt and kind

Best towing service I have ever used. Made it to help me quickly, with kindness, and positivity. Seamless experience. Highly recommend

Joe L. from JL Automotive & Towing responded on 03/17/2025 09:39 AM

We're delighted to hear you had such a positive experience with us! Kindness and positivity are our secret ingredients for great towing.

BARBARA T.

Cream Ridge, NJ

Toyota RAV4

03/15/2025

Verified Customer

Brakes

The gentleman are all great there. Brought my car in for brakes, got a quote first & the job was finished within a few hours.

Joe L. from JL Automotive & Towing responded on 03/17/2025 09:39 AM

We appreciate your shout-out to our team! Quick brakes and quick smiles—sounds like a win-win!

Displaying Review 1 - 15 of 698 in total

The following reviews are either pending verification, not currently recommended, or have been flagged for violation of our Review Policy.

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