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JL Automotive & Towing

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(698 Reviews)
93
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
93
Net Promoter Score ®

Business Details

Contact
(609) 758-0087

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Eastern Time (Us & Canada)
339 Route 539 Cream Ridge, NJ 08514-1825
JL Automotive & Towing's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(698 Reviews)

LE
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LINDA E.
New Egypt, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
verified customerVerified Customer
10
They're so thorough
They let me know while they were working on the transmission that there was an issue I didn't realize on the rear brakes and showed me exactly what they were talking about. I never would have realized this was an issue. They're very thorough. Always polite and courteous service. They picked me up and dropped me off because it was a time consuming job to fix the transmission.
Joe L. from JL Automotive & Towing responded on 06/02/2025 09:37 AM

We're glad you found our service as thorough as a good detective story! It's our pleasure to keep you informed while your car gets the TLC it deserves.


MS
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MARIA S.
Clarksburg, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Honest and reliable
In the last two weeks I have used JL and they haven’t disappointed us. Please if you have any issues trust JL and they will get any job done. I am so amazed by the employees at JNL they are experienced in any issue I own a 28 foot mobile truck and my baby is my Jeep Wrangler and I won’t trust anyone with any of my vehicles except JL and Dwayne I love you
Joe L. from JL Automotive & Towing responded on 05/31/2025 09:49 AM

We appreciate your trust in us, and it's great to hear our team impressed you! Your Jeep and mobile truck are in very good hands with us.


WR
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WENDY R.
New Egypt, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Replace AC compressor, serpentine belt, tensioner
Excellent service. Tripple A towed my car there Friday close to closing on Memorial Weekend. Saturday they were able to evaluate and give me a cost for repair, order parts.

They are one of the few shops that are open on Saturdays!

Dwayne let me know the status and when the car was finished.
Joe L. from JL Automotive & Towing responded on 05/31/2025 09:49 AM

We're glad to hear you had a top-notch experience, even during a holiday weekend! Dwayne is our superstar; he loves keeping everyone in the loop.


MS
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MARIA S.
Clarksburg, NJ
Ford E450 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
JL automotive service
I can always count on JNL automotive service whenever my truck has an issue. They are reliable and fair and get the job done. I will continue to use JNL for all my car and truck services. You guys rock.
Joe L. from JL Automotive & Towing responded on 05/25/2025 09:41 AM

We're glad to be your go-to crew for truck troubles! Rest assured, we’ll keep rocking the reliable service you expect.


MP
Mark P.
New Jersey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
Category: Service
Spoke with Mark's son. He said it was great service and he recommends them.
Recommended
Joe L. from JL Automotive & Towing responded on 05/24/2025 09:41 AM

It's always nice to hear that our service is earning recommendations! We're here to keep things running smoothly for you.


LM
LYNDA M.
Perrineville, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2025
verified customerVerified Customer
10
They are conscientious and knowledgeable . Their prices have been very reasonable. I am very satisfied with their services.
They have been very comprehensive in diagnosing and identifying and correcting the issues. Very pleased with their work.
Joe L. from JL Automotive & Towing responded on 05/12/2025 09:39 AM

We're glad to hear our team hit the bullseye with your vehicle's issues—just call us automotive archers! Your satisfaction is our favorite tune.


TH
Tom H.
New Jersey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
Category: Service
Tom said he thinks it was awesome. He's gone there 4 or 5 times and they do what they say, and it's usually on time.
Recommended
Joe L. from JL Automotive & Towing responded on 05/14/2025 09:39 AM

We're glad to hear you think we're awesome! Being on time is our secret sauce, and we promise to keep serving it up.


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
8
Great job fixing my AC.
Second time I used JL gor truck repairs and again they did a great job. Quoted price was what I paid, no last minute extras. Thank you.
Joe L. from JL Automotive & Towing responded on 05/04/2025 09:39 AM

We appreciate your loyalty and are glad to hear there were no surprise charges—unless you're counting the surprise of how awesome we are!


CB
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CHARLES B.
New Egypt, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
In and quickly out…
I had JL do the required state inspection. Though not free, as if done at the inspection station, having a qualified technician check my vehicle is well worth the minimal cost for the peace of mind it brings. No long, time consuming wait…in and quickly out. Thank you, JL.
Joe L. from JL Automotive & Towing responded on 05/02/2025 09:41 AM

We’re glad you found our state inspection efficient and reassuring! Quick and thorough is our motto, not a race but definitely not a marathon either!


AG
Andrew G.
Allentown, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
Category: Service
Spoke to Linda. She said it was expensive but great, dealt with Jared at the front desk, he was wonderful. They communicate well, very good to work with, very cordial, very professional and very timely.
Recommended
Joe L. from JL Automotive & Towing responded on 05/01/2025 09:40 AM

We appreciate the feedback, Andrew! It's great to hear our team was able to make your experience smooth—timeliness and professionalism are our middle names!


MO
Mark O.
New Jersey
Mercedes-Benz E300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
Category: Service
Mark said it was a good service.
Recommended
Joe L. from JL Automotive & Towing responded on 04/11/2025 09:41 AM

We appreciate your positive feedback and are glad to hear you enjoyed our service! Helping you is what we love to do, unless it's washing your car.


GT
GEORGE T.
Cream Ridge, NJ
Mercedes-Benz ML350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
verified customerVerified Customer
10
Great work
Great job
Joe L. from JL Automotive & Towing responded on 03/24/2025 09:37 AM

We appreciate the high praise! It's always our goal to keep things running smoothly.


JK
JOE K.
Cream Ridge, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
0
a new battery
Put a new battery in while I waited great service
Joe L. from JL Automotive & Towing responded on 03/23/2025 09:42 AM

We're glad to hear you enjoyed our speedy service! A new battery and a quick wait—it's like a two-for-one special on convenience.


JG
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Jeanne G.
Middletown, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
10
Prompt and kind
Best towing service I have ever used. Made it to help me quickly, with kindness, and positivity. Seamless experience. Highly recommend
Joe L. from JL Automotive & Towing responded on 03/17/2025 09:39 AM

We're delighted to hear you had such a positive experience with us! Kindness and positivity are our secret ingredients for great towing.


BT
BARBARA T.
Cream Ridge, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
verified customerVerified Customer
10
Brakes
The gentleman are all great there. Brought my car in for brakes, got a quote first & the job was finished within a few hours.
Joe L. from JL Automotive & Towing responded on 03/17/2025 09:39 AM

We appreciate your shout-out to our team! Quick brakes and quick smiles—sounds like a win-win!

Service Coupons and Posts
Thank you for your kind words! We strive to provide excellent service, even on weekends, to ensure your needs are met.
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Thank you for your continued trust in JL Automotive & Towing. We appreciate your loyalty and are glad to provide timely, thorough service to keep you safe on the road.
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Thank you for your loyalty over the years. We're committed to providing top-notch service and appreciate your trust in us.
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We appreciate your kind words about our customer care and timely service. Thank you for trusting JL Automotive & Towing for your repairs.
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Thank you for your kind words. We're glad to hear we could get the job done for you efficiently.
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Thank you for your kind words! We're glad to hear our team provided efficient service during your visit.
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Thank you for your incredible feedback! We're dedicated to providing top-notch service and are glad you chose us for your tire replacement.
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We truly appreciate your kind words and trust in our services. It’s our goal to ensure you’re back on the road quickly and reliably. Thank you for choosing JL Automotive & Towing.
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Thank you for your positive feedback! We're glad to hear you had a quick and satisfying oil change experience with us.
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