Anthony said he had an oil change not long ago and the bottom plate cover fell off while he was driving, and he had to go to another place to replace it.

Recommended

Joe L. from JL Automotive & Towing responded on 06/14/2025 09:41 AM

We appreciate your feedback and are sorry to hear about the unexpected journey to replace that plate cover. We'll ensure our team tightens things up in the future!

Verified Customer

Lincoln Nautilus

06/11/2025

Verified Customer

Very pleasant, courteous and efficient!

We are always surprised to run into customers at J&L who are local old time acquaintances who have moved out of the area but continue to bring their vehicles here for service!…, and just happen to be there when we are there. Amazing and speaks volumes on the great experience they continue to get here.

Joe L. from JL Automotive & Towing responded on 06/13/2025 09:41 AM

It's fantastic to hear that our service keeps old friends coming back for more! A great crew and great cars make for some fun reunions.

Verified Customer

Englishtown, NJ

Kia Forte Koup

06/10/2025

Verified Customer

June 2025 Service Visit

Consistently excellent.

Joe L. from JL Automotive & Towing responded on 06/12/2025 09:39 AM

We appreciate your loyalty and are glad to keep the excellence rolling like a well-oiled machine!

Michael L.

Cream Ridge, NJ

Chrysler Pacifica

06/09/2025

Verified Customer

Category: Service

Michael said they have a quick turnaround, good customer service, and the price was right.

Recommended

Joe L. from JL Automotive & Towing responded on 06/11/2025 09:39 AM

We appreciate the shout-out for our quick service and customer care—it's what we aim for! Good prices are just our cherry on top.

LINDA E.

New Egypt, NJ

Ford Focus

05/31/2025

Verified Customer

They're so thorough

They let me know while they were working on the transmission that there was an issue I didn't realize on the rear brakes and showed me exactly what they were talking about. I never would have realized this was an issue. They're very thorough. Always polite and courteous service. They picked me up and dropped me off because it was a time consuming job to fix the transmission.

Joe L. from JL Automotive & Towing responded on 06/02/2025 09:37 AM

We're glad you found our service as thorough as a good detective story! It's our pleasure to keep you informed while your car gets the TLC it deserves.

MARIA S.

Clarksburg, NJ

Jeep Wrangler

05/29/2025

Verified Customer

Honest and reliable

In the last two weeks I have used JL and they haven’t disappointed us. Please if you have any issues trust JL and they will get any job done. I am so amazed by the employees at JNL they are experienced in any issue I own a 28 foot mobile truck and my baby is my Jeep Wrangler and I won’t trust anyone with any of my vehicles except JL and Dwayne I love you

Joe L. from JL Automotive & Towing responded on 05/31/2025 09:49 AM

We appreciate your trust in us, and it's great to hear our team impressed you! Your Jeep and mobile truck are in very good hands with us.

WENDY R.

New Egypt, NJ

Ford Taurus

05/29/2025

Verified Customer

Replace AC compressor, serpentine belt, tensioner

Excellent service. Tripple A towed my car there Friday close to closing on Memorial Weekend. Saturday they were able to evaluate and give me a cost for repair, order parts.

They are one of the few shops that are open on Saturdays!

Dwayne let me know the status and when the car was finished.

Joe L. from JL Automotive & Towing responded on 05/31/2025 09:49 AM

We're glad to hear you had a top-notch experience, even during a holiday weekend! Dwayne is our superstar; he loves keeping everyone in the loop.

MARIA S.

Clarksburg, NJ

Ford E450 Super Duty

05/23/2025

Verified Customer

JL automotive service

I can always count on JNL automotive service whenever my truck has an issue. They are reliable and fair and get the job done. I will continue to use JNL for all my car and truck services. You guys rock.

Joe L. from JL Automotive & Towing responded on 05/25/2025 09:41 AM

We're glad to be your go-to crew for truck troubles! Rest assured, we’ll keep rocking the reliable service you expect.

Mark P.

New Jersey

Ford Super Duty F-250 SRW

05/22/2025

Verified Customer

Category: Service

Spoke with Mark's son. He said it was great service and he recommends them.

Recommended

Joe L. from JL Automotive & Towing responded on 05/24/2025 09:41 AM

It's always nice to hear that our service is earning recommendations! We're here to keep things running smoothly for you.

LYNDA M.

Perrineville, NJ

Ford Super Duty F-250 SRW

05/10/2025

Verified Customer

They are conscientious and knowledgeable . Their prices have been very reasonable. I am very satisfied with their services.

They have been very comprehensive in diagnosing and identifying and correcting the issues. Very pleased with their work.

Joe L. from JL Automotive & Towing responded on 05/12/2025 09:39 AM

We're glad to hear our team hit the bullseye with your vehicle's issues—just call us automotive archers! Your satisfaction is our favorite tune.

Tom H.

New Jersey

Ram 1500

05/09/2025

Verified Customer

Category: Service

Tom said he thinks it was awesome. He's gone there 4 or 5 times and they do what they say, and it's usually on time.

Recommended

Joe L. from JL Automotive & Towing responded on 05/14/2025 09:39 AM

We're glad to hear you think we're awesome! Being on time is our secret sauce, and we promise to keep serving it up.

Verified Customer

Lincoln Mark LT

05/02/2025

Verified Customer

Great job fixing my AC.

Second time I used JL gor truck repairs and again they did a great job. Quoted price was what I paid, no last minute extras. Thank you.

Joe L. from JL Automotive & Towing responded on 05/04/2025 09:39 AM

We appreciate your loyalty and are glad to hear there were no surprise charges—unless you're counting the surprise of how awesome we are!

CHARLES B.

New Egypt, NJ

Subaru Forester

04/30/2025

Verified Customer

In and quickly out…

I had JL do the required state inspection. Though not free, as if done at the inspection station, having a qualified technician check my vehicle is well worth the minimal cost for the peace of mind it brings. No long, time consuming wait…in and quickly out. Thank you, JL.

Joe L. from JL Automotive & Towing responded on 05/02/2025 09:41 AM

We’re glad you found our state inspection efficient and reassuring! Quick and thorough is our motto, not a race but definitely not a marathon either!

Andrew G.

Allentown, NJ

Ford Escape

04/29/2025

Verified Customer

Category: Service

Spoke to Linda. She said it was expensive but great, dealt with Jared at the front desk, he was wonderful. They communicate well, very good to work with, very cordial, very professional and very timely.

Recommended

Joe L. from JL Automotive & Towing responded on 05/01/2025 09:40 AM

We appreciate the feedback, Andrew! It's great to hear our team was able to make your experience smooth—timeliness and professionalism are our middle names!

Displaying Review 1 - 15 of 703 in total

The following reviews are either pending verification, not currently recommended, or have been flagged for violation of our Review Policy.

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