Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Verified Customer
The down side was that the financing guy was sleazy. I expected the usual upselling techniques, but he was overly flirtatious and wasn't picking up on any hints. I feel weird that he had access to so much of my personal information for that process. More training for how to not be domineering when working with young female clients would be great. Not giving them your number with a wink would be a good place to start.