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Joe Pecheles Hyundai

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(30 Reviews)
82
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5
13
Total ReScores
5.0
ReScore Average
82
Net Promoter Score ®

Business Details

Categories
Contact
(252) 756-1135
No Business Hours Provided

Business Hours

* Eastern Time (Us & Canada)
203 Se Greenville Blvd. Greenville, NC 27858
Sales Department 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(30 Reviews)

MI
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Melvin I.
Winterville, NC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/29/2023
1
Category: Sales
Bad service
I bought a 2023 hyubdai Sante fe. Only gad in a month. The wireless charging pad stopped working. I had to jump through hoops to get it fixed. Then they order the part. The part was at hyundai greenville for 24 hrs. Called 8 times and about half of those were messages that were never returned. The service manager nor the Gener manged called me back. Still the broker charger.

MI
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Melvin I.
Winterville, NC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/29/2023
1
Category: Sales
Bad service
I bought a 2023 hyubdai Sante fe. Only gad in a month. The wireless charging pad stopped working. I had to jump through hoops to get it fixed. Then they order the part. The part was at hyundai greenville for 24 hrs. Called 8 times and about half of those were messages that were never returned. The service manager nor the Gener manged called me back. Still the broker charger.

MJ
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Mary J.
Woodside, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2022
verified customerVerified Customer
10
Category: Sales
It was great!
The salesman, Tyler, knew the car features and clearly explained them to us. He even helped us the next day with additional information. He said we could come back to him anytime with questions.
Laura L P., Customer Relations Director from Joe Pecheles Hyundai responded on 01/24/2022 07:29 AM

Good morning.  Thank you for sharing your feedback about your purchase experience.  We appreciate the positive comments.  We're always here to help if you need any assistance.  Thank you for your business!


SM
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Stephen M.
Jamesville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2022
verified customerVerified Customer
9
Category: Sales
Exceptional
Tyler and Ali were excellent to work with. Very knowledgeable of Hyundai vehicles and able to answer all of our questions. The whole experience was exceptional.
Laura L P., Customer Relations Director from Joe Pecheles Hyundai responded on 01/24/2022 07:31 AM

Good morning.  Thank you for the awesome review!  We're pleased you had an outstanding experience and want you to know that if you need any further assistance, we are here to help!  Thanks again. We appreciate your business.


RS
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Rosalie S.
Greenville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2021
verified customerVerified Customer
10
Category: Sales
Awesome
Great experience. Everyone was super friendly and helpful.
Laura L P., Customer Relations Director from Joe Pecheles Hyundai responded on 12/20/2021 05:40 AM

Good morning!  Thanks so much for the excellent feedback and high rating.  We work very hard to provide an exceptional experience and we value your input as it helps us improve.  Congratulations on your new car and Happy Holidays to you and your family!


DR
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Diane R.
Vanceboro, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2021
verified customerVerified Customer
9
Category: Sales
Going the extra mile...
Brian Pecheles is a man with business integrity ...And he operates his dealership with knowledgeable and friendly staff...He will personally get involve to make sure the customer is fully satisfied... Again, thanks for all your help...
Laura L P., Customer Relations Director from Joe Pecheles Hyundai responded on 12/16/2021 06:19 AM

Good morning.  We are very pleased that we were able to resolve your concerns in a way that makes you happy.  Thank you for the great review, the kind comments, and your loyalty.  We look forward to seeing you again soon.  Happy Holidays!


MM
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Molly M.
Winterville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2021
verified customerVerified Customer
10
Category: Sales
Great Experience!
Steph and Anthony at Joe Pecheles Hyundai were wonderful to work with! Best experience buying a car!
Laura L P., Customer Relations Director from Joe Pecheles Hyundai responded on 12/01/2021 05:56 AM

Good morning!  Thanks for the positive feedback and awesome review!  "Best experience" always makes us proud.  We hope you have a great day, and please let us know if we may assist further!


CS
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Charles S.
Greenville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2021
verified customerVerified Customer
10
Category: Sales
2022 Elelanta
I went in to just see what my old trade in value was. I was just texting back and forth with one of the reps about inquiring about upgrading. When I got to the store, I got my car appraised. I sat in the dealership parking lot. I had got pre approved from my bank. Not even two hours later. I came back by and was test driving the car. Anthony was my sales person very humble and delighted to help. I told him I didn’t want nothing to high of payments. But somehow I got got lol and end up trading in my car and getting the new 2022 Elentra. I am ecstatic ? I traded mine in. Id definitely recommend this location.
Laura L P., Customer Relations Director from Joe Pecheles Hyundai responded on 11/29/2021 06:07 AM

Good morning!  Thank you for your wonderful response to the quality of service our sales team provides!  Congratulations on your new Elantra and please let us know if we may assist further!


SP
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Sethu P.
Durham, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2021
10
Category: Sales
Awesome experience
I live in another town about an hour and a half away from the dealership so called in to discuss my trade first. Spoke with MJ and Chad who are both easy to work with and friendly. Made the drive the next day and glad I did. Met Laura Leon, a sales specialist, who made the whole process easy and fun. Francisco , the finance guy, is very friendly and efficient. Great experience and fair price. Thank you.
Laura L P., Customer Relations Director from Joe Pecheles Hyundai responded on 11/22/2021 05:51 AM

Good morning.  We're so glad to hear you enjoyed your visit and appreciate the kind comments about our team!  Congratulations on your purchase and please let us nkow if we may assist further!


GW
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George W.
Greenville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2021
verified customerVerified Customer
10
Category: Sales
Hyundai is best
My trade in was a 2011 Santa Fa, no problems for 11 years, that's what borough me to Pecheles Hyundai. The sales person was great as were everyone else. I recommend Hyundai and Peach else to everyone
Laura L P., Customer Relations Director from Joe Pecheles Hyundai responded on 11/03/2021 06:53 AM

Good morning.  Thank you for the awesome review. We appreciate your recommendation of our dealership and the great feedback and wish to congratulate you on your new car!  Let us know if we may assist further.  Have a great day!


NW
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Natasha W.
Greenville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2021
verified customerVerified Customer
10
Category: Sales
Best car buying experience I’ve had to date
I was in the market for a new car. Decided to look at a Hyundai Venue. Priced one online and was contacted. Had no intentions on signing same day once I went in to the dealership to view the car in person but the saleswomen Stephanie made the car buying experience very welcoming and not hard at all. The customer services and answering any questions that were asked was helpful and overall was a great experience!
Laura L P., Customer Relations Director from Joe Pecheles Hyundai responded on 11/03/2021 06:51 AM

Good morning. Thanks for the great review and for your praise about our sales team. At Joe Pecheles Hyundai, we value our customers and appreciate your business.  We look forward to seeing you again soon!


AC
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Alexis C.
Raleigh, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2021
verified customerVerified Customer
10
Category: Sales
Great service!
I love Hyundai, they helped me so much finding the right car for me!
Laura L P., Customer Relations Director from Joe Pecheles Hyundai responded on 10/26/2021 04:47 AM

Good morning!  We appreciate your recommendation of our dealership and we're so glad we could help you. Please let us know if there is anything else we can do for you. Have a fantastic day!


MM
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Manoranjan M.
Greenville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2021
verified customerVerified Customer
10
Category: Sales
Excellent experience
Went in to look for options, ended up buying a Sonata the very next day. Really friendly personnel. Good price without too much mark up inspite of this Pandemic shortage of vehicles.
Laura L P., Customer Relations Director from Joe Pecheles Hyundai responded on 10/22/2021 06:05 AM

Good morning.  Thanks for your praise and kind comments about our team during your purchase experience.  It means so much to us to have earned your trust in our business! If you have any questions or need additional assistance, please do not hesitate to reach out!  See you soon!


RM
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Robin M.
Winterville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2021
verified customerVerified Customer
10
Category: Sales
Incredible experience
I just purchased my 4th vehicle with Pecheles. Anthony, MJ and the entire team took such great care of me as always. They went above and beyond in finding the perfect car for me. I adore my new 2022 Tucson! This team is more than "just the sale". They answered my questions about features and the trade in finance process after the fact. I will continue to go to Joe Pecheles! Thanks guys!
Laura L P., Customer Relations Director from Joe Pecheles Hyundai responded on 08/23/2021 04:34 AM

Thank you for writing this fantastic review and giving our dealership such a high star rating! Congratulations on the purchase of your new Hyundai. We appreciate your business!


SB
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Selena B.
Winterville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2021
verified customerVerified Customer
Category: Sales
Great experience
Anthony and MJ took great care of us when we purchased a 2022 Tucson Limited for our daughter. The whole experience from beginning to end was pleasurable and not frustrating.

I own a Hyundai Pallisade that I purchased at another dealership and the service department handled a tire issue for me through my warranty the same week. That also was a great experience. I had a Toyota with Pecheles in Washington previously and also a great service and sales experience. I love that during service the owner greets me when he is there and seems genuinely grateful that I purchased my vehicle there.
Very satisfied.
Recommended
Laura L P., Customer Relations Director from Joe Pecheles Hyundai responded on 07/22/2021 05:36 AM

Good morning.  Our staff works hard to go the extra-mile for our valued guests!  Thank you for the excellent review!


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