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Johns Auto Care Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,034 Reviews)
93
Write a Review
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Score Details

5 stars
92%
4 stars
4%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
93
Net Promoter Score ®

Business Details

Categories
Contact
(541) 770-8061
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
3311 Biddle Rd Medford, OR 97504-4212
Get Directions
Johns Auto Care Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,034 Reviews)
Write a Review
Recent Reviews
BT
Brandon T.
Oregon
Ford Transit Van
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2025
verified customerVerified Customer
Category: Service
Brandon said everything is always great, they are professional, to the point, and they do wonderful work.
Recommended
Verified Customer
Medford, OR
Lexus RX 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2025
verified customerVerified Customer
9
Oil change
I've been coming to John's auto for my vehicle maintenance and repair needs for at least 10 years. They provide friendly, superb, honest, quality service. I recommend John's any chance I get.
DR
Deborah R.
Medford, OR
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2025
verified customerVerified Customer
Category: Service
Deborah said they take good care of her, they have good people skills and they are honest.
Recommended
TT
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TERRY T.
Medford, OR
Cadillac XT5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2025
verified customerVerified Customer
10
Quick Oil Change
Great service! Quick Oil Change! Thank you!
DD
DEBORAH D.
Toyota Venza
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2025
verified customerVerified Customer
10
Always professional, never pushy.
John’s charges very reasonable rates, and has the most knowledgeable employees. I would never go to the dealership after finding them.
CC
CHANNIN C.
Medford, OR
Audi A6
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2025
verified customerVerified Customer
10
John’s Auto is my go-to for years
I discovered John’s Auto many years ago when I had a BMW. Once that car hit 100k in miles, it started needing lots of things. The crew at John’s were up front with me and we put the needs in a priority list for the benefit of my bank account. I had at least 1 more after the first and still used John’s. I have also used them to service our Honda, our Nissan and now they service our Audi. Some of the faces have changed through the years, but the customer service and follow through has always been excellent. I recommend them frequently to others driving all makes and models, but especially the foreign cars.
LW
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LIZ W.
Jacksonville, OR
Jeep Renegade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2025
verified customerVerified Customer
10
Didn't end up needing the repair we thought it did :)
We were told by a oil change tech that the Jeep needed a new oil pan and that the threads were stripped, but when the mechanic at John's looked at it, everything looked great. They saved us from getting scammed by the other place! Thanks, Brett! Honesty and integrity are alive and well at John's :)
DR
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DAVE R.
Lexus LX 450 Luxury Wagon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2025
verified customerVerified Customer
10
A/C repair
Replaced the entire a/c system on my vehicle and took care of me well.
CM
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CATHERINE M.
Medford, OR
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
They were forthright and honest, they always have been.
Great service and better people, thank you guys for all you do.
SW
SHARON W.
Jacksonville, OR
Toyota Tundra 2WD Truck
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
The BEST Service !!
I have been taking my 2008 Toyota Tundra to John’s Auto since I purchased it in 2008! Would not take it anywhere else!! Thank you!!! Everyone that works there so helpful and very nice to talk to.
JS
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JAY S.
Medford, OR
BMW 318i
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
Reliable, honest, a shop with integrity
I have been a customer at John’s Auto since 2005. More than just a repair shop, these guys care. They have kept my E30 on the road for the past 20 years.
KF
KATHY F.
Gold Hill, OR
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
Great service
Our service man was great and friendly.
MH
MARY JO H.
Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
verified customerVerified Customer
10
Jeep trail hawk
Excellent care
RL
Richard L.
Oregon
BMW 230i xDrive
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
Category: Service
Richard said they are always efficient, on time, and charge a reasonable rate.
Recommended
Verified Customer
Talent, OR
Toyota Tundra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Top quality service
Johns has always good care of me. They’re honest, timely, and pricing matches the quality of their work.
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