Business Solutions
English French Canadian
SureCritic / Car Maintenance / Johnson's Auto Care, Inc.
business image

Johnson's Auto Care, Inc.

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(810 Reviews)
95
Write a Review
Schedule Appointment

Score Details

5 stars
93%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
95
Net Promoter Score ®

Business Details

About

Johnson's Auto Care, Inc. is your local full service Automotive Maintenance and Repair Facility and comprehensive tire store in North Conway, New Hampshire. Our philosophy is simple: we always deliver, and we always exceed customer expectations. We specialize in General Automotive Maintenance, Tires, Transmission Diagnostics & Repairs, Johnson's Auto Care, Inc. is your local full service Automotive Maintenance and Repair Facility and comprehensive tire store in North Conway, New Hampshire. Our philosophy is simple: we always deliver, and we always exceed customer expectations. We specialize in General Automotive Maintenance, Tires, Transmission Diagnostics & Repairs, and much more. Johnson's Auto Care... "What an Auto Service Experience Should Be".

With brand name tires like Continental®, General®, Michelin®, and more, we know you'll find what you need. We have built our reputation on years of quality in the Mount Washington Valley and are well known for our customer satisfaction and great service! ...more

Categories
Car Maintenance, Repair Shop, Tire Sales and Repair
Contact
(603) 356-7051
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
577 Eastman Rd Po Box 3116 Center Conway, NH 03813
Get Directions
Johnson's Auto Care, Inc.'s Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(810 Reviews)
Write a Review
Recent Reviews
KP
gravatar
Kathy P.
Merrimack, NH
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
Regular maintenance
Easy to make an appointment. They let me know I have a small leak. I was in the area for doctor's appointment and had scheduled this appointment a few weeks out to coincide when I would be up here. I traveled from Merrimack New Hampshire all the way up to Johnson's because I trust them. They referred me to a mechanic that is closer to where I now live.
Verified Customer
Jackson, NH
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
brake work
Again, I appreciate the personal attention given to my concerns. Thanks to Mike, Ryan, Catherine, and Greg for talking with me. Also, it is comforting to know that the work at Johnson's is professional....I have no hesitation about trusting your work. Thank you for the use of the loaner.
CB
gravatar
Chris B.
Jackson, NH
GMC Yukon XL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
Excellent service
Very friendly and efficient.
Car runs great.
Thank you.
Verified Customer
Glen, NH
Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Great service
I have been a customer of Johnson’s Auto for many years. They are always fair honest prompt, and service my car perfectly. They are a pleasure to deal with. I recommend them very highly.
Verified Customer
Brownfield, ME
Honda Civic Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Johnson’s provides quality repair and honest assessments of what needs to be done.
I trust Johnson’s with my car repair. If they say something needs replacement, i dont question it… providing a loaner car is a real plus, thank you
CS
gravatar
Caroline S.
Center Conway, NH
Jeep Renegade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
verified customerVerified Customer
10
Awesome service again!
Johnson's always is so thorough with my car and I appreciate that, since I know nothing about cars. The service and people there are wonderful! I highly recommend Johnson's auto! Caroline Stewart
Verified Customer
Intervale, NH
Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2025
verified customerVerified Customer
10
Simply the best!
I had a major issue with my vehicle. They had to order a part that took a week to come in. I was able to use their loaner and the job came in about $200 less than originally quoted. They were honest about what didn't have to be done which is why it came back less. Very friendly and trustworthy! I would recommend them to anyone! Thank you Johnsons!
BD
gravatar
Barbara D.
Hiram, ME
Subaru XV Crosstrek
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Always a good experience at Johnson’s Auto.
I always have a good experience at Johnson’s Auto. The mechanics are honest and do a great job! Katherine is friendly, knowledgeable and professional.
Verified Customer
Fryeburg, ME
Volvo XC90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2025
verified customerVerified Customer
10
Tire rotation
Appointment made easily, staff always very pleasant.
MD
gravatar
Michael D.
Bartlett, NH
Toyota Tacoma 2WD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2025
verified customerVerified Customer
10
Alway Family Service -
Johnsons is a great Shop - feels like my brother is servicing my car - Corney but True. The knowledge and expertise is BEST Ive had. I stuffed my Tacco bed with tLl stray gras to dump and Mike noodled it and took time to remove the panel and straw that got stuck in the latcs mech. He would not take money said he was on his break. Just vey good people and mechanics.
I don't like rating systems - and not likely to give 5s - disingenuous - BUT these guys are great. They are a small business charge a fair price for great service - keeping our vehicles going - not breaking down - safe - is really important to us - to much life going on to have issues. Thanks
DM
gravatar
Diane M.
Center Conway, NH
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Oil change tire rotation
Great service.
MR
gravatar
Maureen R.
Center Conway, NH
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2025
verified customerVerified Customer
10
always willing to assist
Catherine and the guys are the best. excellent service
Verified Customer
Jackson, NH
Subaru Legacy
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2025
verified customerVerified Customer
10
Brakes, rocker panel
Once again, we experienced the efficient and reliable work done at Johnson's. We appreciate the personal contact, the detailed explanation of the work done, and the thoroughness of the work done by all the employees. Also, thank you for the stabilization of the left rocker panel.
HH
gravatar
Harry H.
Belmont, NH
BMW Z3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2025
verified customerVerified Customer
10
Love Johnson’s
As usual day of appointment all went as planned, sticker, questions answered.
SB
gravatar
Susan B.
Conway, NH
Chevrolet Traverse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2025
verified customerVerified Customer
10
A familiar face
It is always a pleasure to walk into Johnson’s and see the familiar face of Catherine. She certainly helps ease the process of getting my car fixed. Her many years of loyal service makes me have confidence in her and Johnson’s Auto Care.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.