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JRM Automotive LLC

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,240 Reviews)
94
Write a Review
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Score Details

5 stars
96%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
94
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in Severn, MD, you’ve found us. Here at JRM Automotive LLC we work hard to earn your trust and loyalty. We know how important it is to find a Severn car service you can rely on, so your satisfaction is our top priority each and every day.

Our professional automotive service offers you years of combined If you’re looking for auto repair in Severn, MD, you’ve found us. Here at JRM Automotive LLC we work hard to earn your trust and loyalty. We know how important it is to find a Severn car service you can rely on, so your satisfaction is our top priority each and every day.

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Severn, we are totally confident that JRM Automotive LLC is the best option in town! ...more

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(410) 305-1190
Visit Website
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* No Time Zone Provided
8272 QUARTERFIELD RD WB&A Severn, MD 21144
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JRM Automotive LLC's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,240 Reviews)
Write a Review
Recent Reviews
CF
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Chasidi - Ann F.
Gambrills, MD
Nissan Sentra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2025
verified customerVerified Customer
10
Efficiency and reliability
They were efficient and very helpful tending to my vehicles needs. Everyone was very courteous and professional the entire process. I appreciate everything. Thank you!
DF
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Darold F.
Severn, MD
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2025
verified customerVerified Customer
10
Awesome Service
These folks did an outstanding job on my front-end alignment! I've always had excellent experiences here. Highly recommend!
BK
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Bob K.
Odenton, MD
Chevrolet Astro Cargo Van
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2025
verified customerVerified Customer
10
Problem starter
Quickly diagnosed and repaired my 2005 Chevy Astro that did not start on damp, humid days. Thanks Aubrey!
EW
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Emily W.
Arnold, MD
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2025
verified customerVerified Customer
10
Great honest service!
Finally a mechanic that doesn't take advantage and charge more than necessary. Every charge is explained and they explain what can safely wait. I now have a new mechanic I can trust. Work was also done very quickly.
DS
Duncan S.
Odenton, MD
Pontiac Sunbird
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2025
verified customerVerified Customer
Category: Service
Duncan said they always took care of his vehicle and always did a superior job.
Recommended
DC
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David C.
Bowie, MD
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2025
verified customerVerified Customer
10
Another 5-Star Experience
Whether bringing in my vehicle for a minor issue or serious issue, I walk away with a confidence that the issue is fixed. Their mechanics are knowledgeable, honest and thorough. This time it was a minor issue. Quickly fixed and all is well again. I highly recommend JRM Automotive!
Verified Customer
Severn, MD
Volkswagen Passat
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2025
verified customerVerified Customer
10
Oil change, brake replacement
Very honest and helpful shop, been there several times and never felt anything less than completely satisfied with the service.
CC
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Colleen C.
Severn, MD
Subaru Crosstrek
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2025
verified customerVerified Customer
10
Best Mechanic in Severn
JRM automotive is the best mechanic around. They are extremely friendly, explain the issue in simple terms that are easily understandable to us non-mechanic people, very efficient, and reasonably priced. They do not try to upcharge or sell you anything you do not actually need. Hands down the most reliable and honest mechanic, which is rare these days.
MF
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Mary F.
Severn, MD
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2025
verified customerVerified Customer
10
Super Service
Excellent and professional service as always
LD
Lisa D.
Severn, MD
Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2025
verified customerVerified Customer
10
Front end alignment
Great service and done quickly.
JL
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Jeff L.
Gambrills, MD
Toyota Tundra 2WD Truck
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2025
verified customerVerified Customer
10
Thorough, fast service.
JRM was recommended to me by my brakes/muffler mechanic, which is high praise. A relative who lives nearby also brings his work and family vehicles here. New tires demand an alignment so I gave JRM a try and wasn’t disappointed. Aubrey kept me informed as I waited for the vehicle ahead of mine to get finished up. My turn came and I was out of there in short order. Thank you, JRM!
HW
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Harry W.
Severn, MD
Chevrolet Suburban
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2025
verified customerVerified Customer
10
Cant say ehough good things about these guys!
JRM is Great! Great mechanics, great owners, and great staff! Friendly, competent, and honest! Trust them to do great work all the time.
GY
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Glenn Y.
Severn, MD
Chevrolet Malibu Limited
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2025
verified customerVerified Customer
10
Very professional staff
Had to get some work done after failed inspection. They called with the issue was, gave a price, and worked diligently to fix the issue on time. Very professional and overall nice people. Highly recommend
HB
Haily B.
Crofton, MD
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2025
verified customerVerified Customer
10
Best autoshop
Very trustworthy and honest people. I will recommend anyone to get their car fixed here. Thank you JRM automotive.
Verified Customer
Glen Burnie, MD
Ford Explorer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/24/2025
verified customerVerified Customer
8
State inspection
Very professional and informative about the diagnosis of my vehicle.
Service Coupons and Posts
Thank you for the excellent review! We appreciate your recommendation—friends don’t let friends drive with a faulty engine! 🚗💨 We're here to keep your ride smooth and worry-free. #JRMautomotive #CustomerSatisfaction
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Thanks for the shout-out! 🚗 Our team always strives for professionalism and helpfulness—like mechanics with a superhero complex! 💪 We appreciate your support and are here whenever you need us. #JRMAutomotive #CustomerAppreciation
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We're thrilled to hear that you found our staff nice and informative! 😊 We believe a little friendly chat goes a long way—just like a well-tuned engine! 🚗 Thanks for your support! #AutoCare #TeamJRM
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We love speedy service just as much as our customers do! 🚗💨 Thanks for trusting us with your tire repair. It’s our mission to keep you rolling smoothly in no time! 🛠️ #JRMAutomotive #FastAndReliable
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🚗✨ We're thrilled to hear about your experience! Fixing vehicles and serving donuts? Now that's what we call a sweet deal! 🍩 Thanks for trusting us with your Tahoe—we can't wait to help with all your rides! #JRMAutomotive #SweetService
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We are thrilled to be your go-to! 🚗🔧 Thank you for trusting us with your vehicle—high praise indeed! We’ll keep your wheels turning and your smile shining. Remember, towing is just a pit stop away! 😄 #JRMautomotive #CustomerAppreciation
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Big thanks for the shout-out! We're glad we could get your AC back to cool you down in the heat! 🌞🚗 Quick service and friendly faces—it's just how we roll! Support local and keep cruising in comfort! #JRMAutomotive #LocalLove
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Thanks for the great review! We're thrilled to hear everything was performed as needed. We promise to keep those wheels rolling smoothly until your next visit! ?✨ See you again soon! #JRMAutomotive #CustomerSatisfaction
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Thanks for the awesome review! We're thrilled to hear you had a great experience with us. ?? Our team loves keeping you and your ride happy! Remember, we're just a pit stop away when you need us! #JRMAutomotive #HappyRides
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Thanks for the awesome review! ? We're thrilled to keep your '08 Tundra running smoothly. Just like a fine wine, it only gets better with age! ?? Big shoutout to Aubrey and the team for their quick work. #JRMAutomotive #TundraMagic
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We love being your go-to neighborhood mechanics! ?️ Speedy service and saving you some serious cash? Now that’s a win-win! Thanks for trusting us with your rides! ?? #JRMautomotive #LocalHeroes
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We’re thrilled you had a fantastic experience with us! ?? Quick tire fixes, friendly faces, and reasonable prices are our jam! Thanks for the shout-out and we can’t wait to see you again! ?️✨ #CustomerAppreciation #JRMAutomotive
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We're thrilled to hear about your positive experience at JRM Automotive! ? Saving you money and providing excellent service is what we're all about. Thank you for the wonderful feedback! #CustomerAppreciation #AutoRepair
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Thanks for the love, Shawna! We're thrilled to hear you're happy with our service. We appreciate your trust and look forward to keeping your car in top shape. ?? #CustomerSatisfaction #AutoCare
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? Thank you for the kind words! We're glad to have exceeded your expectations. We appreciate Dorsey Transmission for the referral - we'll make sure to keep up the good work! #CustomerSatisfaction #AutoRepair
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? Thanks for the love, Wayne! We're thrilled to have you as a long-time customer. We appreciate your support and look forward to keeping your wheels rolling for many more years to come! ?? #CustomerAppreciation #AutoRepair
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Thank you, Scott! We're thrilled to know you had an amazing experience with us. Being thorough is our superpower! ?‍♂️ We appreciate your support. #CustomerAppreciation #ProfessionalService
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Thanks for revving up our day! ?? We appreciate your support and kind words. Our team is delighted to hear that you had a fantastic experience! #CustomerAppreciation #FiveStars
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? Thank you for the kind words! ? We appreciate your trust in our services. Honesty and transparency are our top priorities. ? #GreatCustomers #TrustworthyService #CustomerAppreciation #JRMAutomotive
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Thanks for the kind words! ? We're proud to provide top-notch service to our customers in Severn. #JRMautomotive #Severn #QualityService
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Thanks for the great review, Karen! ? We're so glad you had a great experience with us. #JRM #Severn #CustomerSatisfaction
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Thanks for the great review, Tom! ? We're proud to provide fast, professional, and honest service at JRM Automotive LLC. #Severn #JRM #AutoRepair
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Thanks for the kind words, Charles! ? We're glad you're happy with the new tires and appreciate you taking the time to review us. #JRM #Severn #Tacoma #CustomerService
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Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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