business image

K CEPS

Average Score
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
3.0
(4 Reviews)
0

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
0
Net Promoter Score ®

Business Details

Categories
Contact
(740) 587-3389
No Business Hours Provided

Business Hours

* Eastern Time (Us & Canada)
460 S Main St Granville, OH 43023
K CEPS's Reviews
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
3.0
(4 Reviews)

ED
gravatar
Elliot D.
SUBA Crosstrek Limited w/Continuously Variable Transmis
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/16/2024
verified customerVerified Customer
1
Good work, but they charged much more than my insurance would cover.
I was caught in a fight between K-Ceps and my insurance company, USAA. I had previously never had any problems with USAA but what they would pay was much less than what K-Ceps would charge. After a few weeks of arguing, I finally paid quite a bit (over and above my large deductible) to just get the job done and get my car back. The quality of the work was excellent.
Chris S. from K CEPS responded on 10/25/2024 08:23 AM

We appreciate you taking the time to share your experience, even if it was a more difficult process than expected by either you or us. We strive to provide clear estimates, but we know sometimes insurance companies can be a bit...creative with their coverage. We're pleased to hear that once the dust settled, the quality of our work hit the mark. If there are any lingering questions or if you need assistance in the future, don't hesitate to reach out. We’re here to help!

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.