We appreciate you taking the time to share your experience, even if it was a more difficult process than expected by either you or us. We strive to provide clear estimates, but we know sometimes insurance companies can be a bit...creative with their coverage. We're pleased to hear that once the dust settled, the quality of our work hit the mark. If there are any lingering questions or if you need assistance in the future, don't hesitate to reach out. We’re here to help!