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KB's Auto Service Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(205 Reviews)
87

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
87
Net Promoter Score ®

Business Details

About

Hey there, it’s Kevin Bankston! I have been working on cars my whole life. I have also owned several race cars, street cars and have always enjoyed working on cars, finding the problem and fixing them. Me and my wife, Ginger opened KB’s Auto Service Center in March 2006. We started in a 4 bay shop behind a car wash and an Exxon station. Hey there, it’s Kevin Bankston! I have been working on cars my whole life. I have also owned several race cars, street cars and have always enjoyed working on cars, finding the problem and fixing them. Me and my wife, Ginger opened KB’s Auto Service Center in March 2006. We started in a 4 bay shop behind a car wash and an Exxon station. We did well, but we out grew this location. To be able to accommodate our customers and their needs, we have built a new facility. In our new location we have 9 bays with access to hold 12 cars. We added a state of the art Hunter Hawk Elite alignment machine. We now have a spacious waiting area and plenty of parking at our new location. We try to run our business off of honesty and fair prices and we enjoy building relationships with our customers. ...more

Categories
Auto Maintenance, Auto Repair, Tires
Contact
(731) 664-6117

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
3883 Highway 45 North Jackson, TN 38305
KB's Auto Service Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(205 Reviews)

SG
gravatar
Staphanie G.
Jackson, TN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/16/2026
verified customerVerified Customer
0
Making the worst and strange noises after Service
I allow Work to be done on my vehicle and it is 75% better for what they fix. I still question there after the math repair.. P post repair. Everything is wrong with my car. It’s making noise. I never heard it made it seem like it is about to throw a ride and I did not have the engine problem when I took my car to be repaired.. Futhermore I don’t understand why it seems like my car is falling apart after repairs surely is not a reason to have my car to be repaired with you again if so, I’d rather just take it and trade it off with trash at this point because I am so disappointed and feeling sick to my stomach. My break is making noise is my engine seem like it has metal in it. I just don’t understand what has been done to my c car after repair on one issue. When I went in to pick up my car at the Service, I feel a knot in my stomach and I felt sick after I seen one repair guy seen me come in and when he seen me walk in he act like he had a problem with me and he walked back to the mechanic shop. I knew something then was not right or completely off mind you I am a woman so I definitely felt disgusted..
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