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Kelly Hyundai

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(59 Reviews)
89
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Score Details

5 stars
90%
4 stars
6%
3 stars
2%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5
8
Total ReScores™
5.0
ReScore™ Average
89
Net Promoter Score ®

Business Details

Categories
Contact
(484) 223-4916
No Business Hours Provided

Business Hours

* America/Adak
35 Industrial Drive Hamburg, PA 19526
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Sales Department 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(59 Reviews)
Write a Review
Recent Reviews
SL
gravatar
Steve L.
Glenside, PA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/14/2025
0
Category: Sales
Bait & switch!
After speaking with a sales associate about a vehicle that I was very interested in I decided to take a 1.5 hr trip to have a look, took vehicle for a test ride and decided to purchase. However I was running late for work so I had to inform the sales manager and sales associate that went on the test ride with me I would come in the following day to purchase. The next morning I was on the phone with the sales associate from approximately 10:30 am till 2:30 pm finalizing the price, doing the credit check and filling out all paperwork . Was locked in to a good rate had my deposit everything was finalized or so I thought. As I am ready to walk out my door to drive another 1.5 hrs back to the dealership I get a call from the dealership and was told that they had sold my truck to someone else but they had another one that I could look at. So after all of the paperwork was complete they just sold it to another person! Some very unethical and completely unprofessional salesmanship I must say. It gets better, after all that the sales associate tells me that was the fourth time in 1 month this happened to him. Bottom line here is the sales manager at the top to the low man on the floor do not have a care about any customers needs all they care about is a sale and will cut each other’s throat to get it and the customer is the one who loses. This dealership DOES NOT CARE ABOUT THE CUSTOMER! BEWARE!!!!
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