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Ken Vance Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,167 Reviews)
77

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
22
Total ReScores
4.4
ReScore Average
77
Net Promoter Score ®

Business Details

About

Ken Vance Hyundai in Eau Claire, WI. Our service center is staffed with factory certified technicians who are trained to ensure your Hyundai runs well for the road ahead. Ken Vance Hyundai in Eau Claire, WI. Our service center is staffed with factory certified technicians who are trained to ensure your Hyundai runs well for the road ahead.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(888) 536-8262

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
5252 Highway 93 South Eau Claire, WI 54701
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,167 Reviews)

TN
gravatar
Tiara N.
Racine, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2026
10
Category: Service
Real Customer Service
We live in Racine, WI but received excellent service from Hyundai of Eau Claire. Initially, we purchased a 2026 Sonata Hybrid Limited 30 minutes from home at Hyundai West Allis, a dealership that treated us poorly and took advantage of us. We ended up trading in the car three weeks later to do business with Hyundai of Eau Claire. Why?
Two days after purchasing the car, I contacted Eau Claire because West Allis failed to disclose the fact that Eau Claire had the red car I was looking for. Logan Brown was willing to do far more than our local general manager before I could even ask. West Allis refused to honor their 3-day Worry Free Exchange. I complained to Hyundai USA but they did nothing. Three weeks later, we reached out to Logan again. He helped us trade in our new car to purchase the red Sonata. Logan took care of us from afar and we were able to do everything from Racine, WI. They even delivered the new car and drove the trade-in back to Eau Claire! Just know that Eau Claire is a rare gem of a dealership; they’re transparent, fair, and willing to do everything in their power to service their customers, whether you’re next door or four hours away.

Thank you, Logan Brown, for getting us through this situation and getting us the car we wanted. Your patience and consistent efforts to ensure our satisfaction was more than appreciated.
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