business image

Kendall Hyundai

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(2,239 Reviews)
55

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
278
Total ReScores
4.9
ReScore Average
55
Net Promoter Score ®

Business Details

About

Kendall Hyundai is staffed with expert technicians who provide the best in quality Hyundai repair and maintenance. Kendall Hyundai is staffed with expert technicians who provide the best in quality Hyundai repair and maintenance.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(305) 238-0000

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
7:30 AM - 3:00 PM
Sun
closed
* Eastern Time (Us & Canada)
15895 South Dixie Highway Miami, FL 33157
Service Department's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(2,239 Reviews)

CS
gravatar
cary s.
Miami, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/13/2025
0
Category: Service
3 strikes you're out!!! stay away!!!
3 strikes you're out!!! stay away!!!

i purchased a 2022 elantra hybrid: negotiated the price then when i came in for paperwork/delivery they changed the price!! they actually had to cut me a check for the overcharge so that i would take my review down from google/yelp; next i purchased a 2023 venue: negotiated the price, when i went in to take delivery/sign paperwork they jacked up the price again!!! i walked out, they called 2 days later and agreed to the original agreed upon price so i went back in and finished the deal; flash forward, spent over a month negotiating the price on 2025 venue, went into the dealership last night w an appointment to sign papers, take delivery, they made me wait 90 minutes then presented paperwork with a jacked up price!!! again!!!

the apparently assume their customers do not know what they are doing, or are desperate for a vehicle....

they operate with classic 1970's used car lot bait and switch tactics...this is no accident as it has happened 3 times to me in the course of 3 years!!! every single sales person is clearly told to just get them in the showroom promise whatever it takes, give them offers in writing and we will squeeze more from them!

Do not trust LILLY HARRIS, Vicentina Gonzalez, ASHLEY DURAN, Allison Parker,JEAN CARCH Javier Martinez, they all promise to take care of the problem they created themselves and do nothing at all

there is no one in charge of the sales team, they are all free agents just making promises and hoping the finance guys can close the deal at a higher price than agreed upon

STAY AWAY do not do business with them; there are several other hyundai dealerships in miami
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.