Spoke with Walter. The vehicle wasn't ready when promised. It was delayed 2 days because Ford shipped the wrong part. It wasn't the business' fault. They even called the day before to let her know the part wasn't in. They cleaned her vehicle inside and out. It shined so nicely. She's been there 2 times before. Both times she hit a deer. They did such a great job both times this is why she came back. She has already recommended them to several people.
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