Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
shame on them for taking advantage of my wife i will never go back and won't be buying anymore hondas from them.
To make matter worse the General Manager was no help he told me they only made $42.00 on a $329.00 service that a load of crap, i work in a dealer as a service manager for 34 years until retiring in 2015