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SureCritic / Korum Hyundai
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Korum Hyundai

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(232 Reviews)
92
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Score Details

5 stars
92%
4 stars
5%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5
34
Total ReScores™
4.9
ReScore™ Average
92
Net Promoter Score ®

Business Details

Categories
Contact
(253) 845-6600
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
111 River Road Puyallup, WA 98371
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Sales Department 's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(232 Reviews)
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Recent Reviews
LS
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LOGAN S.
Bremerton, WA
2024 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2024
verified customerVerified Customer
10
Category: Sales
Recall car swap
So I got a call letting me know my new Hyundai Kona had a stop sale recal on it, so that Saturday I brought it back. Everyone at Korum was super professional and apologetic, even though it wasn't their fault but Hyundai's. All the loan paperwork was easily redone, I got a replacement Kona in a color I like with the same trim and they even gave me a rebate to go towards add-ons my first kona had. I've already told others about Korum and how awesome they were both when I initially bought my car, and the replacement process and they were surprised at how awesome everyone was.
STEPHANIE M. from Korum Hyundai responded on 05/28/2024 09:15 AM

Thank you for sharing your experience with us! We apologize for the inconvenience caused by the recall, but we're thrilled to hear that our team handled the situation professionally and to your satisfaction. It's great to know that you received a replacement Kona in your preferred color and trim, along with a rebate for the add-ons. Your recommendation means a lot to us, and we're glad we could make both your initial purchase and the replacement process a positive experience. We appreciate your support and look forward to serving you again in the future!

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