Business Solutions
English French Canadian
SureCritic / Auto Repair / LaPointe's Automotive Solutions
business image

LaPointe's Automotive Solutions

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(227 Reviews)
99
Write a Review
Schedule Appointment

Score Details

5 stars
98%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
99
Net Promoter Score ®

Business Details

About

Veteran owned and operated. Auto repair shop offering services such as oil changes and timing belt replacements. Veteran owned and operated. Auto repair shop offering services such as oil changes and timing belt replacements.

Categories
Auto Repair, Tire Sales and Repair, Import Auto Repair
Contact
(910) 346-2886
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
337 Henderson Dr Jacksonville, NC 28540
Get Directions
LaPointe's Automotive Solutions' Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(227 Reviews)
Write a Review
Recent Reviews
Verified Customer
Volkswagen Tiguan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2025
verified customerVerified Customer
10
Great place
Got me in same day and very respectful
KM
KARIN M.
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2025
verified customerVerified Customer
10
Great honest service
I have confidence in Brian’s word and competence. With other mechanics in the past I had doubts about what repairs or maintenance are necessary. Not with this shop. Also great sense of humor
MW
MELONIE W.
Chevrolet Trax
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2025
verified customerVerified Customer
10
Great Service
Extremely fast and professional service. Highly recommend
JM
gravatar
JOHN M.
Jacksonville, NC
Lincoln LS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2025
verified customerVerified Customer
10
Satisfied Again
Always courteous. No hesitation for a gratuity well deserved.
MM
MARLEY M.
Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2025
verified customerVerified Customer
10
Professional staff, timely appointments
I’ve had a good experience with the shop multiple times. The owner is always helpful, kind, and professional. They were flexible with my schedule and I received an appointments in the same week. The service never took long either. They treat their customers fairly.
GW
GENE W.
Jacksonville, NC
Chevrolet Silverado 1500
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/06/2025
verified customerVerified Customer
10
Very colorful place clean customer service is excellent would always go to this place
Great place to get anything and everything done to all kinds of vehicles my experience has been very good results are there every time
SE
SHANELL E.
Nissan Murano
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2025
verified customerVerified Customer
10
Would recommend to anyone!
They were friendly, fast and very cost effective. Talking to the owner is like talking to a fav uncle. Will definitely be using them again for any future repairs.
CM
CRAIG M.
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2025
verified customerVerified Customer
10
Best Around!
These guys are top notch! Mechanics changed out the transfer case in my 2016 Jeep, found me the best price on the part, programmed everything and didn't overcharge me like most automotive shops. Honest and reasonable!
LB
LINDA B.
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2025
verified customerVerified Customer
10
Oil change
Always done quickly and always nice to me
SD
SHEBY D.
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2025
verified customerVerified Customer
10
Amazing
First time going to LaPointe and everyone was very nice, welcoming and straight to the point on what was wrong with my car. Was quoted about an hour for my car to be fixed and was done faster than that! I was even showed what was wrong and how serious it was. I’ll definitely be going again next time something happens to my car!
Verified Customer
Swansboro, NC
Chevrolet TrailBlazer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2025
verified customerVerified Customer
10
Service is always great and will keep going back when I have car issues.
Took my car to LaPointe’s cause of AC issues. Not cooling at all. My AC is working again and feels great. Whenever I take my car for service Mr. Brian makes sure your vehicle is repaired in a timely manner. Very polite and always makes sure his customers are taken care. His mechanics do a great done. Everybody is great and provides great customer service.
Verified Customer
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2025
verified customerVerified Customer
10
Great!
Great service, first time being here and the staff was so nice!
CC
CHANDLER C.
GMC Acadia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2025
verified customerVerified Customer
10
I dropped off for electrical concerns.
These guys fixed my vehicle in a timely manner while also discovering previous mechanics were wrong about some things and saved me money in the long run. 10 outta 10 good customer service aswell
LR
LARRY R.
Jacksonville, NC
Chevrolet Lumina
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2025
verified customerVerified Customer
8
This repair was completed on time and on budget.
Repair was made on time and within my budget.
GC
GARY C.
Jeep Wrangler
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/25/2025
verified customerVerified Customer
9
Nice People!
I have a 30 year old 1995 Jeep Wrangler YJ. It can be a challenge sometimes! But LaPointe's is more than capable of dealing with it. Thank you, Brian and team; I really appreciate it!
Displaying Review 1 - 15 of 227 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.