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SureCritic / Larry H. Miller Genesis Albuqu
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Larry H. Miller Genesis Albuqu

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(15 Reviews)
75
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Score Details

5 stars
71%
4 stars
12%
3 stars
11%
2 stars
2%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
5.0
ReScore™ Average
75
Net Promoter Score ®

Business Details

Categories
Contact
(505) 792-7000
No Business Hours Provided

Business Hours

* No Time Zone Provided
9820 Coors Blvd. Nw Albuquerque, NM 87114
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Service Department's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(15 Reviews)
Write a Review
Recent Reviews
KB
gravatar
Kaseem B.
Corrales, NM
2020 Genesis G80
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2021
verified customerVerified Customer
Category: Service
Top Notch Service
Corey is probably one of the best service managers I’ve ever dealt with. Great customer service and incredible follow up. Glad I have a trustworthy person to bring my car to.
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/02/2021
Category: Service
Good service
Good service but not above and beyond.
Recommended
CORY R. from Larry H. Miller Genesis Albuqu responded on 01/06/2021 10:43 AM

Thank you for taking the time to speak with me today about your service visit.  We aim to deliver truly exceptional service each and every time.  We definitely fell short of that during your visit but I can assure you that we will take the necessary steps needed to correct our mishaps.  We greatly appreciate your feedback and we all hope you have a great day!  Thank you again.

Cory Reeves (Service Manager)
505-792-7051 or
cory.reeves@lhmauto.com
CORY R. from Larry H. Miller Genesis Albuqu responded on 01/11/2021 05:44 AM

My team and I appreciate the kind comments and look forward to servicing your G70 in the future.  Please feel free to contact me with any questions or concerns.  Thank you again for your time.  Have a blessed day!

Cory Reeves (Service Manager)
505-792-7051 or
cory.reeves@lhmauto.com
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