Larson Hyundai is staffed with the best in expert technicians who provide quality Hyundai repair and maintenance.Larson Hyundai is staffed with the best in expert technicians who provide quality Hyundai repair and maintenance.
David Elliot the new "service manager" likely can't spell service much less demonstrate customer service.
My vehicle was kept overnight as the service department wanted to take it on a test drive. When my vehicle entered the garage my service representative Stacy took a photo of my vehicles front view proving my vehicle had zero windshield damage. When I picked my vehicle up there was a crack in my windshield. I immediately documented and reported the damage. I have been waiting since July 17 almost one month for a resolution.
I spoke with David who was literally yelling at me, saying I have no proof that his department cracked my windshield and good luck because he's not paying for it.
Luckily I do Have photos/proof and will be taking them to civil court as I'm the guy who will spend the money out of principle!
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My vehicle was kept overnight as the service department wanted to take it on a test drive. When my vehicle entered the garage my service representative Stacy took a photo of my vehicles front view proving my vehicle had zero windshield damage. When I picked my vehicle up there was a crack in my windshield. I immediately documented and reported the damage. I have been waiting since July 17 almost one month for a resolution.
I spoke with David who was literally yelling at me, saying I have no proof that his department cracked my windshield and good luck because he's not paying for it.
Luckily I do Have photos/proof and will be taking them to civil court as I'm the guy who will spend the money out of principle!