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Leading Edge Auto Body and Mechanical Repair

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(567 Reviews)
87
Write a Review
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Score Details

5 stars
92%
4 stars
4%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
87
Net Promoter Score ®

Business Details

About

Leading Edge Auto Body and Mechanical Repair's Team of Dedicated Auto Body Technicians and Mechanical Repair Specialists utilizes the Most Sophisticated computerized digital equipment available to make your car look and run new again. We have earned certified status from some of the Leading Automotive Manufacturers and Organizations in Leading Edge Auto Body and Mechanical Repair's Team of Dedicated Auto Body Technicians and Mechanical Repair Specialists utilizes the Most Sophisticated computerized digital equipment available to make your car look and run new again. We have earned certified status from some of the Leading Automotive Manufacturers and Organizations in the Automotive Industry. This means a far superior result for your vehicle. ...more

Categories
Collision Repair, Auto Repair, Import Auto Repair
Contact
(410) 433-6433
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
9:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
5807 Falls Rd Baltimore, MD 21209
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Leading Edge Auto Body and Mechanical Repair's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(567 Reviews)
Write a Review
Recent Reviews
Verified Customer
Baltimore, MD
Chevrolet S-10
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/26/2026
verified customerVerified Customer
0
I was very disappointed
I was very disappointed after being a customer for nearly 30 years. I brought my chevy s10 pickup truck in on Monday and was told a mechanic would not be able to diagnose it right away. I was fine with that. I was told that Jason would call me. But I never received a call from him or anyone. i called Tuesday, Wednesday, and Thursday as to the status. Never was able to reach jason. . On Friday i visited the shop to take my vehicle elsewhere. No one seemed to care. No one offered any apology or explanation. The utter silence confirmed my initial suspicion that Leading Edge does not care about its customers after Jeff sold the business. This have changed radically. Whoever owns or manages the business never stepped forward nor was that person identified. I have owned at least 6 vehicles serviced at Leading Edge over the past 25 years and I have spent $25,000 to $50,000 at leading edge maybe more. I have referred. many clients. Your poor customer relations alienated me overnight. I don't expect a response but the owner should know if he, she or it cares. The goodwill that Jeff generated with free tire checks and free key fob batteries was pissed away in an instant. Very sad you let this happen.
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