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Legacy Auto Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(85 Reviews)
86
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
86
Net Promoter Score ®

Business Details

About

Our Certified Mechanics, and representatives are committed to providing you with an excellent service experience. We have experience in domestic, and import vehicles. Our Certified Mechanics, and representatives are committed to providing you with an excellent service experience. We have experience in domestic, and import vehicles.

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(910) 399-2313
Opening in 1 minute
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Eastern Time (Us & Canada)
2841 Carolina Beach Rd Ste.7 Wilmington, NC 28412-1804
Legacy Auto Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(85 Reviews)

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Wonderful experience
Came in for a broken serpentine belt, found out it was an alternator replacement. Everyone was so kind and helpful!
The Team at L. from Legacy Auto Service responded on 05/16/2025 09:42 AM

It's always a bit of a surprise when a simple fix turns into a full-on alternator adventure! We're glad our team could help you navigate through that twist and turn with kindness and support. Your satisfaction is like the fuel that keeps our engines running smoothly. Here's to many more trouble-free miles ahead!


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
9
Real mechanics
Real mechanics here. They do oil change and stuff too but if you need serious work this is the place.
The Team at L. from Legacy Auto Service responded on 05/10/2025 09:43 AM

We appreciate your recognition of our mechanic prowess! It's great to hear that you see us as the go-to place for serious auto work—much like a pit stop for serious racers. Whether it's a quick oil change or tackling more complex repairs, we're here to keep those wheels turning smoothly. It's wonderful to have customers who understand the difference between a basic tune-up and a full engine overhaul. Your support means a lot to us!


RM
gravatar
RUSSELL M.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Best place in town
The people at Legacy always go out of their way to provide top-notch customer service, my thanks to them all

JV
JOEY V.
Wilmington, NC
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/01/2025
verified customerVerified Customer
8
Satisfied with the service
Ive been using this place for few years and they always been honest with me and reasonable prices

Verified Customer
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2025
verified customerVerified Customer
10
Thank you
Thank u for your prompt and efficient service.

DR
DARLENE R.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
Excellent Service
Excellent service, Julie and Ricky awesome with customer service.

GS
GEORGE S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Pre inspection
Legacy is the greatest. The money we spent saved us 12,000 on a fiasco down the road. Their technician knows more about cars than anyone I have known in a long time. Definitely the best in this region!
The Team at L. from Legacy Auto Service responded on 04/10/2025 11:28 AM

We're glad to hear that your experience with us turned out to be such a win! Saving $12,000 is no small feat—consider us your financial superheroes in the world of auto service. Our technicians do have a knack for sniffing out problems before they escalate, and we’ll make sure to pass along your praise to them. It's our mission to stay ahead of the game for our valued customers. We're committed to keeping your vehicle in top shape and your wallet happy!

The Team at L. from Legacy Auto Service responded on 04/10/2025 11:31 AM

We're glad to hear that your experience with us turned out to be such a win! Saving $12,000 is no small feat—consider us your financial superheroes in the world of auto service. Our technicians do have a knack for sniffing out problems before they escalate, and we’ll make sure to pass along your praise to them. It's our mission to stay ahead of the game for our valued customers. We're committed to keeping your vehicle in top shape and your wallet happy!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Great job!
We rely on Legacy Auto for all the repairs that keep our 2009 BMW running. They offer great reliable service.
The Team at L. from Legacy Auto Service responded on 04/03/2025 10:56 AM

We're so glad to hear that you can count on us to keep your 2009 BMW purring like a well-tuned machine. It's always a joy to help our customers maintain their vehicles with reliable service. Here’s to many more miles together!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2025
verified customerVerified Customer
10
Very pleased with checking out my car.
Very pleased again very satisfied.Stopped in without an appointment asked if maybe they could inspect my car for me. Everyone was so willing and polite yes, they said they could which was very nice of them without an appointment they are a very busy auto service shop. They are very careful and complete with checking your whole car over.
The Team at L. from Legacy Auto Service responded on 04/03/2025 11:00 AM

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. It’s always our goal to provide excellent service, even on short notice. We're glad you appreciated the care and attention we gave while inspecting your car. We truly value your feedback and look forward to serving you again in the future!


DB
DAVID B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
8
Good place to get your vehicle work on
Did a good job working on my truck. I recommend them to any one that needs there vehicles work on.And the price is fair to other places that i have been .Thank you.

MS
Marilou S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
10
Amazing
The staff are friendly and knowledgeable. This will definitely be my new place to fix my car.

FO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Great Service - Engine trouble
Our car was leaking anti-freeze and brought it to Legacy Auto Service to have it looked at. The people are great, honest and went out of their way to help us and give us the best options available. They called the dealer to see if there was any kind of warranty first to help us. They gave us information and estimates before doing any work which was great. Great communication , and follow up. We spoke to Julie and she was very helpful and pleasant. Prices are good and we find them to be trustworthy. Highly recommend

BB
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Bill B.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
10
Service
Always a pleasure dealing with the Legacy team

BB
gravatar
Bill B.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Always a pleasure dealing with the Legacy crew
Always a pleasure dealing with the Legacy crew!!

Verified Customer
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
Legacy Auto
Always get good service. I can trust the work that is done. I have been taking my car there for a long time.

Displaying Review 1 - 15 of 85 in total
Service Coupons and Posts
Thank you for your kind words! We're glad you enjoyed our service and found our prices fair. 🚗💪 #LegacyAutoService #CustomerAppreciation
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We sincerely appreciate your kind words about our dedicated team! Thank you for recognizing our commitment to exceptional service. 🙏🚗 #LegacyAutoService #CustomerCare
Learn More

Thank you for your kind words! We're proud of Julie and Ricky for delivering excellent customer service. 🚗✨ #LegacyAutoService #CustomerSatisfaction
Learn More

Thank you for your kind words! We're glad you enjoyed our service and found our prices fair. 🚗💪 #LegacyAutoService #CustomerAppreciation
Learn More

We sincerely appreciate your kind words about our dedicated team! Thank you for recognizing our commitment to exceptional service. 🙏🚗 #LegacyAutoService #CustomerCare
Learn More

Thank you for your kind words! We're proud of Julie and Ricky for delivering excellent customer service. 🚗✨ #LegacyAutoService #CustomerSatisfaction
Learn More

Thank you for your kind words! We're glad you enjoyed our service and found our prices fair. 🚗💪 #LegacyAutoService #CustomerAppreciation
Learn More

We sincerely appreciate your kind words about our dedicated team! Thank you for recognizing our commitment to exceptional service. 🙏🚗 #LegacyAutoService #CustomerCare
Learn More

Thank you for your kind words! We're proud of Julie and Ricky for delivering excellent customer service. 🚗✨ #LegacyAutoService #CustomerSatisfaction
Learn More

We truly appreciate your kind words and trust in our expertise! 🚗💡 Thank you for choosing Legacy Auto Service! #CustomerAppreciation #AutoExcellence
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Thank you for your kind words! We're glad you enjoyed our service and found our prices fair. 🚗💪 #LegacyAutoService #CustomerAppreciation
Learn More

We sincerely appreciate your kind words about our dedicated team! Thank you for recognizing our commitment to exceptional service. 🙏🚗 #LegacyAutoService #CustomerCare
Learn More

Thank you for your kind words! We're proud of Julie and Ricky for delivering excellent customer service. 🚗✨ #LegacyAutoService #CustomerSatisfaction
Learn More

Thank you for your kind words! We're glad you enjoyed our service and found our prices fair. 🚗💪 #LegacyAutoService #CustomerAppreciation
Learn More

We sincerely appreciate your kind words about our dedicated team! Thank you for recognizing our commitment to exceptional service. 🙏🚗 #LegacyAutoService #CustomerCare
Learn More

Thank you for your kind words! We're proud of Julie and Ricky for delivering excellent customer service. 🚗✨ #LegacyAutoService #CustomerSatisfaction
Learn More

Thank you for your kind words! We're glad you enjoyed our service and found our prices fair. 🚗💪 #LegacyAutoService #CustomerAppreciation
Learn More

We sincerely appreciate your kind words about our dedicated team! Thank you for recognizing our commitment to exceptional service. 🙏🚗 #LegacyAutoService #CustomerCare
Learn More

Thank you for your kind words! We're proud of Julie and Ricky for delivering excellent customer service. 🚗✨ #LegacyAutoService #CustomerSatisfaction
Learn More

Thank you for your kind words! We're glad you enjoyed our service and found our prices fair. 🚗💪 #LegacyAutoService #CustomerAppreciation
Learn More

We sincerely appreciate your kind words about our dedicated team! Thank you for recognizing our commitment to exceptional service. 🙏🚗 #LegacyAutoService #CustomerCare
Learn More

Thank you for your kind words! We're proud of Julie and Ricky for delivering excellent customer service. 🚗✨ #LegacyAutoService #CustomerSatisfaction
Learn More

Thank you for your kind words! We're glad you enjoyed our service and found our prices fair. 🚗💪 #LegacyAutoService #CustomerAppreciation
Learn More

We sincerely appreciate your kind words about our dedicated team! Thank you for recognizing our commitment to exceptional service. 🙏🚗 #LegacyAutoService #CustomerCare
Learn More

Thank you for your kind words! We're proud of Julie and Ricky for delivering excellent customer service. 🚗✨ #LegacyAutoService #CustomerSatisfaction
Learn More
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