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Leggett And Jones Auto Repair

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,600 Reviews)
97
Write a Review
Schedule Appointment

Score Details

5 stars
97%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

Family owned and operated since 1949. Family owned and operated since 1949.

Categories
Auto Maintenance, Auto Repair, Towing Service
Contact
(757) 877-2512
Visit Website
Closed
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
14380 Old Courthouse Way Newport News, VA 23608-3743
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Leggett And Jones Auto Repair's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,600 Reviews)
Write a Review
Recent Reviews
CW
CHUCK W.
Yorktown, VA
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
10
Reliable car repairs
There was a thorough check of my car concerns, and the repairs explained clearly. A trustworthy service station.
GH
GEORGE &YVETTE H.
Newport News, VA
Toyota Matrix
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
10
Yvette H.
They were so helpful in solving issues I had with my hood and advising me on how to deal with it. And did a great job on my maintenance finishing it same day even though there were many cars ahead of me. Thanks so much.
RS
ROSE AND DAVID S.
Newport News, VA
Lexus RX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
9
Good service as usual!
(Afraid to tell too many people for fear of overloading L&J.)
Verified Customer
Newport News, VA
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
State inspection, oil change, and leaking tire pressure
I have been coming to Leggett and Jones for almost 2 decades. They always deliver the best service! I always recommend!
DT
Dan T.
Newport News, VA
Ram 2500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
Service on my 2017 Cummins Diesel Ram
I have been a customer since 1986, for service on all my autos and P/U trucks, gasoline and diesel. It has always been excellent, complete and timely. I’m a customer for life.
MD
Mark & Jill & LISA D.
Charles City, VA
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
The Very Best!
Micah runs a Professional garage in every way. Trust is the most valuable asset to me, but his knowledge and foresight are the icing on the cake
JS
JAMES S.
GMC Acadia Limited
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Review of services rendered
A great family owned and operated business. Have used for years and am very satisfied with their friendly and professional services. Will continue to support them and recommend others to use them also
TA
gravatar
TAMMY A.
Newport News, VA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
great work as always!
We’ve been taking our vehicles to Leggett and Jones for many years. They always take care of whatever we need. Quickly and with low cost. Most importantly we trust them…
MO
MR K O.
Newport News, VA
Nissan Kicks
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Great service and excellent employees
Wonderful customer service and great services. I have always trusted their findings and will always believe in them. Most honest car repair shops I have ever visited.
AB
ANGELA B.
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2025
verified customerVerified Customer
10
Trustworthy and kind
They did a wonderful job explaining everything that was going on with my car. They were fair and very easy to deal with. Definitely a trustworthy company. Thank you so much y'all did a great job with my car, I feel safe again ❤️
JW
JAMES O W.
Newport News, VA
Toyota Celica
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2025
verified customerVerified Customer
10
Their customer service is outstanding, their quality of work is second to none, the customer affordability outstanding.
Their customers service is outstanding, their quality of work is second to none, the pricing is customer affordable,
KE
KEVIN E.
Buick LaCrosse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Exceptional!
Yet another positive experience h Leggett and Jones! Was expecting to pay over $100 for the work they performed yesterday yet it wasn’t and we saved a ton of money further solidifying our position to never use another garage. They really are the best in Hampton Roads!
NR
Nolan R.
Newport News, VA
Kia Sportage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Best Car Shop in Newport News
We have used Leggette & Jones for decades and decades. They are awesome. They don’t upsell or charge you for repairs that are not required. Most importantly we trust L&J and you can’t buy that. So nice to have a great place that we can rely on
Verified Customer
Newport News, VA
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
10
Oil change and tire rotation.
Always quick, courteous and thorough service. Thanks!
CW
CHUCK W.
Yorktown, VA
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2025
verified customerVerified Customer
10
Honest reliable service. I've been going there for years and have enjoyed professional, expert and reliable service.
I've been going here for my car for over 20 yrs. They are reliable, dependable, and honest in all my dealings with them. Trust these experts.
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