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Leggett And Jones Auto Repair

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,589 Reviews)
97
Write a Review
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Score Details

5 stars
97%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

Family owned and operated since 1949. Family owned and operated since 1949.

Categories
Auto Maintenance, Auto Repair, Towing Service
Contact
(757) 877-2512
Visit Website
Open
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
14380 Old Courthouse Way Newport News, VA 23608-3743
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Leggett And Jones Auto Repair's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,589 Reviews)
Write a Review
Recent Reviews
KE
KEVIN E.
Buick LaCrosse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Exceptional!
Yet another positive experience h Leggett and Jones! Was expecting to pay over $100 for the work they performed yesterday yet it wasn’t and we saved a ton of money further solidifying our position to never use another garage. They really are the best in Hampton Roads!
NR
Nolan R.
Newport News, VA
Kia Sportage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Best Car Shop in Newport News
We have used Leggette & Jones for decades and decades. They are awesome. They don’t upsell or charge you for repairs that are not required. Most importantly we trust L&J and you can’t buy that. So nice to have a great place that we can rely on
Verified Customer
Newport News, VA
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
10
Oil change and tire rotation.
Always quick, courteous and thorough service. Thanks!
CW
CHUCK W.
Yorktown, VA
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2025
verified customerVerified Customer
10
Honest reliable service. I've been going there for years and have enjoyed professional, expert and reliable service.
I've been going here for my car for over 20 yrs. They are reliable, dependable, and honest in all my dealings with them. Trust these experts.
JS
JEFF RENEE S.
Newport News, VA
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Best Auto Repair shop on the Peninsula!
Leggett and Jones always does a great job! I've been taking my vehicles to Leggett and Jones since the 1980s. Great workmanship and fair prices. The best in town!
PD
gravatar
PAUL D.
Newport News, VA
Toyota Avalon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Excellent! Car needed general maintenance which was done with expert care by friendly, good-humored mechanics.
Another superb visit. I’ve been fortunate to have my cars serviced at Leggett & Jones for 25 years. The folks who work there are excellent in every way - exceptionally knowledgeable, dedicated, and friendly - and many of the customers are also friendly. L&J is a gem.
TA
gravatar
TAMMY A.
Newport News, VA
Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Honest, friendly service!!
We have been a customer for years and they never disappoint!
JF
gravatar
JOHN F.
Newport News, VA
Chrysler Town & Country
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2025
verified customerVerified Customer
10
Fixed two cars completely and quickly.
You always do a thorough and complete job. Thank you for your consistent great work!
DT
Dan T.
Newport News, VA
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
My truck wouldn’t start.
Incredibly fast diagnosis and starter replacement. And with towing included the total bill of less than $500.00 blew me away.
Verified Customer
Newport News, VA
GMC Terrain
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Air conditioning
Always honest and excellent work
DH
DONALD H.
Chevrolet Chevy Express
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Quick response.
Needed inspection and got in quick with no issues.
GM
GERRY M.
Dodge Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Excellent Service
They always get the work done quickly and efficiently. I have never felt mislead or taken advantage of. They have kept me as a customer for many years.
JC
JACK C.
Jeep Wrangler JK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Quick service, honest mechanics, great to deal with
The team did a great job diagnosing a problem with my Jeep. Turned it around with a repair, oil change, and inspection on the same day. Thanks guys!!!
Verified Customer
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Great communication Great work
Appreciate the quick turnaround today on our car. They do a good job and do try to save us money when they can!
TM
TOM M.
Chrysler Town & Country
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Great Place
This place is a good honest shop. The people are friendly, and they are straight shooters, which is great, and they don't try to squeeze every penny out of your pocket. It's nice to see a nice honest car mechanics are still around. I give them a 10 on a scale of 1 to 5.
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