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Liberty Bell Car Care

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(88 Reviews)
77
Write a Review

Score Details

5 stars
84%
4 stars
8%
3 stars
3%
2 stars
1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores™
4.0
ReScore™ Average
77
Net Promoter Score ®

Business Details

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(718) 323-9984
No Business Hours Provided

Business Hours

* Eastern Time (Us & Canada)
86-25 Liberty Ave Ozone Park, NY 11417
Get Directions

Affiliations

Liberty Bell Car Care's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(88 Reviews)
Write a Review
Recent Reviews
EM
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Emily M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
10
Great service.
I recommend this company. They handled my car issues in a timely manner and the convenience with towing was also very good. Will use them again. Thank you.
DD
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Dempsey D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
10
this AAA shoo is great
They fix and delivered my car back to me. Since I'm disabled that means a lot to me.
SL
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Steven L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
10
Got the job done
Excellent staff!
ZC
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Zahina c.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
10
Ac
They are good with their customers and are very verbal with everything. They also reach out to me when necessary
IS
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Iris S.
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/16/2025
9
The mechanic and the tow truck I followed, was very considerate, and went very slowly so I didn’t lose
They took care of giving me a new battery very quickly
JD
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John D.
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/15/2025
8
I was pleased with the profesional and courteous service at Liberty.service.
From the tow to the facilities to management, everyone was knowlegable, friendly, helpful and honest. It was a stress-free experience, which is new to me considering my past experience with other auto repair shops. I would return to Liberty to service my vehicle again.
BC
Bridgette C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
10
They’re my Buddies!
I have been a customer for 11 years. They take care of my baby and I have no worries when he needs fixing.
LJ
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Lors J.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
9
Liberty Bell rating
Always get what I need done expeditiously!
NS
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N S.
Cambria Heights, NY
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/15/2025
0
scam artist
Never heard of that if the owner of the car got sick and had to leave that you wouldn't tow car even when they leave you there license and calls you when they get there. Couldn't take it but they were willing to take it for 150 dollars CROOKS.
Liberty Bell C. from Liberty Bell Car Care responded on 01/23/2025 09:59 AM

So sorry you may or may not have been aware of AAA policy that member must be on scene and present for service which we must verify.  We are only following procedure.  Best of luck.

SM
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Stranded M.
New York City, NY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/15/2025
0
CROOKS
I was with my daughter in her Mercedes when she had car trouble. She called AAA they gave her a time it got so as she had to be at work for a meeting so i told her i would wait for the tow truck to get there. She gave me her license and registration. So when the tow truck driver gets there he states that he can't take the car without her being there. I show him her License and reggie and he said that she had to be there i told him she was but you guys didn't show up on time and she had to be at work. So he calls the manager at Liberty Bell car care and she proceeds to tell me that she has to be there in order for them to take the car to a service shop. Then she proposes that if i want them to tow the car it would be $150.00 . Of course i told them what they can do with it. And i told my daughter to report them to AAA. At the moment she couldn't she was in a meeting and would do it later. I don't know if she did she lives elsewhere. But i am a AAA member as a secound member that's why i decide to give these guys at Liberty Car Care This kind of ratings . Taking advantage of stranded motorist. I really hope AAA DUMPS them.
Liberty Bell C. from Liberty Bell Car Care responded on 01/23/2025 09:56 AM

So sorry you may or may not have been aware of AAA policy that member must be on scene and present for service.  We are just following procedure. Best of luck.

CB
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Curtis B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2024
10
Good experience
Very professional excellent service
MY
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michael y.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2024
10
very friendly, modest price,
called ahead, got an appointment in 30 min. Drove right up and they started working on my car.
ML
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Mcarthur L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2024
10
Quick and reliable
Service was awesome car came out better than it went in !
JP
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Johnea P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2024
10
Liberty bell Great customer service
After having my car towed to my house through AAA I was introduced to liberty bell. They came back another day to tow my car to the shop no additional fees, ran test and let me know of the issues and fixed it. Even after another issue popped up they took responsibility fixing it free of charge. They also care about there customers a lot. I have an older car that needed work I wanted to get it flushed first but the let me know that it's better to take care of certain things first before that when they could've just done the work I asked I really appreciated that the put what was more important first instead of just taking my money
EL
EDITH L.
Buick LeSabre
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2024
verified customerVerified Customer
9
Car problem hopefully fixed.
They worked hard to find and fix the problem. Friendly and informative.
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