business image

Lilburn Chevron

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,085 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
97
Net Promoter Score ®

Business Details

About

Since 1994, Lilburn Chevron has been dedicated to providing the Lilburn, GA area with exceptional service and unmatched automotive knowledge.

Lilburn Chevron takes pride in serving the community and building long-lasting relationships with our customers. Whether you need a routine oil change, brake inspection, or a major engine repair,
Since 1994, Lilburn Chevron has been dedicated to providing the Lilburn, GA area with exceptional service and unmatched automotive knowledge.

Lilburn Chevron takes pride in serving the community and building long-lasting relationships with our customers. Whether you need a routine oil change, brake inspection, or a major engine repair, we have the experience to get the job done right the first time. As a locally-owned shop, we use the latest technology and equipment to diagnose and repair your vehicle’s issues efficiently and effectively. We offer competitive pricing, transparent estimates, and a quick turnaround time, so you can get back on the road with confidence.
...more

Categories
Auto Maintenance, Tire Sales and Repair, Repair Shop
Contact
(770) 921-2331

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
4784 Lawrenceville Hwy Nw Lilburn, GA 30047-3843
Lilburn Chevron's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,085 Reviews)

SS
Sammy S.
Lilburn, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Sammy spears
They are very polite and does great work.

MB
Max B.
Lilburn, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
Category: Service
Max said they are honest, quick service, and convenient.
Recommended
The Staff of L. from Lilburn Chevron responded on 05/28/2025 04:15 AM

We appreciate you taking the time to share your thoughts. Here’s to many more smooth stops at our station!


GR
gravatar
Ginger R.
Lilburn, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Best Full Service Station Around
My car was making all kinds of noise when on the interstate so I called the Chevron Station to ask when I could come by to get the car looked at . They are so good that you need to make an appointment for an oil change. Mark saw me waiting in the lobby and told me the car was due for a service and being a V8 engine all the cylinders were not firing correctly and that’s where the noise was coming from. They were swamped that day and I needed to bring the car back at 8am and he drove me home and also picked me up when finished. Very good customer service skills. I would recommend this Chevron to anyone. They are very knowledgeable and reasonable and fix the issue the first time around.
The Staff of L. from Lilburn Chevron responded on 05/28/2025 04:15 AM

We appreciate your recommendation and are delighted that our team made the process smooth for you, from the garage to your front door and back. Here's to many more reliable miles ahead.


RL
Raymond L.
Atlanta, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
Category: Service
Raymond said they have good customer service, they guys are great, the response time is incredible.
Recommended
The Staff of L. from Lilburn Chevron responded on 05/28/2025 04:15 AM

We're glad to hear that you had such a positive experience with our team! 


JW
Jill W.
Dacula, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
Category: Service
Jill said they did a great job and communicated well. They were fast and efficient. She said they're a great team and provide great service. She loves doing business with them.
Recommended
The Staff of L. from Lilburn Chevron responded on 05/10/2025 05:05 AM

We appreciate your fantastic feedback! Here’s to keeping the good times rolling and the gas pumps flowing. We look forward to providing more great service in the future!


DT
Dung T.
Lawrenceville, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Excellent
👍👍👍👍👍
The Staff of L. from Lilburn Chevron responded on 05/10/2025 05:05 AM

 If there's anything specific you enjoyed, feel free to share!


SC
Selina C.
Lilburn, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Oil change
The staff at LILBURN Chevron are always so nice and helpful. While taking care of my oil changed I asked if they would replace rear windshield wiper blade. They informed me I had purchased the wrong one and offered to order for me. Always so helpful!
The Staff of L. from Lilburn Chevron responded on 04/26/2025 05:51 AM

We appreciate you taking the time to share your experience with us!  We're here to help, so don't hesitate to drop in for any of your other car needs!


LP
Lysondra P.
Lilburn, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
Category: Service
Lysondra said they were nice and prompted her on what she needed to know.
Recommended
The Staff of L. from Lilburn Chevron responded on 04/26/2025 05:51 AM

We're glad to hear that our team was able to provide you with the information you needed!


MD
Mike D.
Norcross, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
Category: Service
Mike said the service was good.
Recommended
The Staff of L. from Lilburn Chevron responded on 04/26/2025 05:51 AM

We're glad to hear that you found our service to be up to par! 


SH
Steve H.
Lilburn, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
Category: Service
Steve said they were able to diagnose the issues and fix it. They kept in contact with him and communicated all the software issues, and fixed it within an hour. It's nice to have a business that is reliable. The owner and employees are nice, engaged and professional.
Recommended
The Staff of L. from Lilburn Chevron responded on 04/26/2025 05:51 AM

We're glad to hear we could diagnose and resolve your issues in such a timely manner. We appreciate your feedback and the shout-out to our team!


AM
Angela M.
Lilburn, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
Category: Service
Angela said convenience, quick, and everyone is nice.
Recommended
The Staff of L. from Lilburn Chevron responded on 04/26/2025 05:51 AM

We appreciate your feedback! It's great to hear that you found us convenient and quick, and that our team left a positive impression on you. 


Verified Customer
Lilburn, GA
Acura 3.2TL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
10
Excellent Service!
Went above and beyond in replacing my battery. Excellent, prompt service. Highly recommend.
The Staff of L. from Lilburn Chevron responded on 04/26/2025 05:50 AM

We're delighted to hear that our team went above and beyond to get you back on the road with a new battery!


KM
Khains M.
Lilburn, GA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/21/2025
verified customerVerified Customer
Category: Service
Khains said they're good. He said they're very friendly and good on service. He also said they are very handy.
Recommended
The Staff of L. from Lilburn Chevron responded on 04/26/2025 05:50 AM

It’s great to hear that you find us friendly and handy! 


BM
gravatar
Brett M.
Lilburn, GA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/15/2025
verified customerVerified Customer
9
Great work on brake repair
I called on a Monday to make an appointment for a brake repair and coolant change, and they were able to service my car the next day. A staff member called me to give an estimate on the brake repair and said that I actually didn't need a coolant change yet. I was able to pick up the car that same afternoon. I've had multiple cars serviced and repaired at Lilburn Chevron, and the work has always been great, and this time was no exception . . . .except that someone didn't put the radiator cap back on after they checked the coolant. I discovered this the next morning when I was driving to work and noticed steam seeping from under the hood. Despite this, I'll continue to have my cars serviced and repaired here. The staff is super friendly and communicative, and their work is typically top notch!
The Staff of L. from Lilburn Chevron responded on 04/26/2025 05:50 AM

We appreciate you taking the time to share your experience with us. It’s great to hear that our team got you in quickly and that the communication was spot on regarding your brake repair. However, we do apologize for the oversight with the radiator cap – that’s definitely not how we want to start anyone's day! Your continued trust in us despite this hiccup speaks volumes, and we're committed to making sure your future visits are as close to flawless as possible. If there’s ever anything on your mind, just let us know. Your feedback is what keeps us on our toes!


JS
Jim S.
Duluth, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Great service.
I've been dealing with Harris for at least 22 years. I wouldn't go anywhere else. Any time I have a problem with my car, I call them.
The Staff of L. from Lilburn Chevron responded on 04/26/2025 05:49 AM

It’s fantastic to hear that you’ve been a loyal customer for over two decades! Your support means a lot!

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.