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Lincoln Wilson Service

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(937 Reviews)
96
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average
96
Net Promoter Score ®

Business Details

About

Lincoln Wilson Auto Center has been in business for over 32 years. We take pride in serving our local community in Lincoln Square, Budlong Woods, and surrounding areas. Specializing in auto repair, auto collision for all makes and models. We take pride in all services we offer .Domestic, foreign vehicles, among specialty vehicles. Lincoln Wilson Auto Center has been in business for over 32 years. We take pride in serving our local community in Lincoln Square, Budlong Woods, and surrounding areas. Specializing in auto repair, auto collision for all makes and models. We take pride in all services we offer .Domestic, foreign vehicles, among specialty vehicles. Chevy, Ford, Chrysler, Toyota, Honda, BMW, Mercedes, Volvo, Saab, among many more. Our technicians are ASE Certified. ...more

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(773) 271-3877

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:30 AM - 1:00 PM
Sun
closed
* No Time Zone Provided
5101 N Western Ave Chicago, IL 60625

Affiliations

ASE
NAPA
Lincoln Wilson Service's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(937 Reviews)

Verified Customer
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2025
verified customerVerified Customer
10
GOAT Mechanic
As a long-time, repeat customer I was once again thoroughly impressed with everyone working at Lincoln & Wilson Service for my recent repairs. 10/10 for service, communication, expertise, efficiency, and fair pricing. I can not say enough good things, but I’m going to try:

I could call Lincoln & Wilson any of these things, and it would be true. They are the Michael Jordans. They know how to take outstanding care of you and your car. Many thanks!
Tony B. from Lincoln Wilson Service responded on 07/22/2025 10:24 AM

Thank you for your kind and awesome feedback. We appreciate all the kind thoughts. We wish we can be like Mike, lol. We tr our best though.  Glad you are once again satified with our service. Thank you for your loyalty. Regards, Tony & Staff.


TM
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TONY M.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2025
verified customerVerified Customer
10
Brakes and oil change
This is the ONLY place to go on the North Side. Tony, Nin and the team are truly experts. Fast, courteous and honest service every time.
Tony B. from Lincoln Wilson Service responded on 07/21/2025 06:35 PM

Appreciate all the kind comments. Your business, support, and loyalty does not go unrecognized. We appreciate you very much sir. 


AT
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AMY T.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2025
verified customerVerified Customer
10
The Best Mechanics & Auto Shop around
Tony and his team are the Absolute Best! Upfront, honest and quick service! I highly recommend them to anyone.
Tony B. from Lincoln Wilson Service responded on 07/21/2025 12:05 PM

Thank you Amy. You are always so kind. We appreciate your continued support of local small business. Regards, Tony & Staff. 


GK
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GENA K.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
Fantastic spot!
Love the service and staff!
Tony B. from Lincoln Wilson Service responded on 07/18/2025 04:45 PM

We thank and appreciate you Gena. Lincoln Wilson Staff. 


LM
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LISA/MARK M.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
Amazing experience. As usual.
Great repair work. Fair pricing. And excellent service. We bring all of our cars here for service. And we truly satisfied every time.
Tony B. from Lincoln Wilson Service responded on 07/17/2025 10:06 AM

Thank you Mark, we appreiate your loyalty as always. Our pleasure. 


GB
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GREG B.
Chicago, IL
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/17/2025
verified customerVerified Customer
6
It was OK overall
I thought the guys were great and easy to work with. The work performed fixed the issue well. My issue is that I was not satisfied with what I received for my diagnostic charge. I had fairly accurately diagnosed the problem that brought me in (disconnection of coolant hose). During 2 conversations, I had described much more significant performance issues that I wanted to address, including information about previous diagnostic codes, symptoms, etc. I was told ‘We will do a full diagnostic and figure out the problem’, but that was not done. So I still do not know exactly what is causing the misfiring/performance issues that I am willing to have repaired. Am I supposed to now spend ANOTHER $150 diagnostic fee on top of the $150 I spent to diagnose the problem I told them existed that led to me bringing the car in? I’m reluctant to do so.
Tony B. from Lincoln Wilson Service responded on 07/17/2025 08:55 AM

Thank you for your feedback. When you arrived, the car was excessivly overheating. We did mention we would  diagnose the vehicles drivability issues, if we had time. Unfortunately, due to extreme temperatures, we were very busy. Although, we kept the car for several days, until repaired. Whether it is a coolant leak, overheating or one of the many lights on the dashboard. You had mentioned you are leaving town and gave us a maximum of $500 authorization. Many times you mentioned, you were more concerned about the overheating which was addressed. I believe the $150 Coolant leak diagnostic was fair. Before we completed the repair, you came in with your own maf sensor. You changed it outside yourself. We did our best to accomodate you getting back to your home town. 


MC
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MATTHEW C.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
Honest mechanic with no nonsense and clear explanations
Honest mechanic with no nonsense and clear explanations
Tony B. from Lincoln Wilson Service responded on 07/16/2025 07:14 PM

Thank you, Matthew for your kind comments and continued support. We value your business. Alwas our pleasure to work with you. Regards, Lincoln Wilson service, Staff. 


RB
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RANDY B.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
verified customerVerified Customer
10
The best by far!
Always call with an estimate on what problems that need to be addressed. Great prices and excellent customer service!
Tony B. from Lincoln Wilson Service responded on 07/15/2025 02:25 PM

Thank you Randy. Always a pleasure too see you. Glad we make your visit pleasant. 


NK
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NIKKI K.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
The kindest humans you'll find!!!
Tony & team were absolute gems, I'll never take my car anywhere else. They were so generous with their time and lengthy explanations and very honest from the get go about what to expect. I trust them implicitly.
Tony B. from Lincoln Wilson Service responded on 07/10/2025 02:26 PM

Thank you Nikki. You were a pleasure to work with. We value your kindness. Looking forward to future visits. Thank you for choosing us. Regards. Tony and Staff. 


Verified Customer
Chicago, IL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/10/2025
verified customerVerified Customer
5
Good service with one issue
Everybody went great except that when I got to my car it was parked out in the street and it was unlocked. Nothing was stolen or anything, but still, I'd like my car to be locked when it's parked out on the street. It's possible that they clicked the lock button on the key, but that doesn't work.
Tony B. from Lincoln Wilson Service responded on 07/10/2025 02:30 PM

Thank you for your feedback Tod. We appreciate your kind comments. Apologies for the door lock. No excuses, should of double check manually. Our aplogies. Hope that does not deter you from another visit. Regard, Tony & Staff. 


MB
MYLES B.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2025
verified customerVerified Customer
9
Everything done properly and quickly
They did a good job in a very timely way. I will use them again.,.
Tony B. from Lincoln Wilson Service responded on 07/06/2025 07:59 PM

Thank you Myles. We value your feedback. Looking forward to seeing you again. Lincoln Wilson Staff. 


KH
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KELLY H.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2025
verified customerVerified Customer
10
Friendly and professional service
Impressed with the friendly demeanor of staff and the thorough communication of my car's issue.
Tony B. from Lincoln Wilson Service responded on 07/06/2025 07:58 PM

Thank you Kelly. We appreciate you kind comments. Appreciate your business. Lincoln Wilson Staff. 


Verified Customer
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
Amazing
Everyone on this team is helpful, efficient, and kind. They truly care about the cars and the people driving them!
Tony B. from Lincoln Wilson Service responded on 07/02/2025 11:13 AM

Thank you for your kine feedack. We appreciate you choosing LWS for the first time. You will always be treated the same way. Our thanks for your support. Lincoln Wilson Staff. 


JV
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JASON V.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2025
verified customerVerified Customer
10
Great Experience
Tony and Nin were great. Took the car in at 8am and by 9:30 they had already looked at it and gave me a list of everything that needed to be done. Car was ready by 4. Great job.
Tony B. from Lincoln Wilson Service responded on 06/21/2025 03:50 PM

Thank you Jason for the kind feedback. We appreciate your visit and support of local small business. Glad your visit was pleasant. Regards, Tony, & Staff. 


TG
THOMAS G.
Chicago, IL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/20/2025
verified customerVerified Customer
0
Outstanding as always
Best place around to take your care for honest, fast and friendly service
Tony B. from Lincoln Wilson Service responded on 06/20/2025 04:50 PM

Thank you Thomas. We appreciate the kind feedback. Thank you for your business. 

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