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Linwood Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(626 Reviews)
74
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
45
Total ReScores
4.8
ReScore Average
74
Net Promoter Score ®

Business Details

About

Linwood Hyundai in Paducah, KY is part of the Linwood Motors family, also serving Marion, IL and Metropolis, IL. Come visit our full service dealership and see what we can do for you! Call us today to schedule your next service visit, out highly skilled technicians are here to help with all of your vehicle repair and maintenance needs. Linwood Hyundai in Paducah, KY is part of the Linwood Motors family, also serving Marion, IL and Metropolis, IL. Come visit our full service dealership and see what we can do for you! Call us today to schedule your next service visit, out highly skilled technicians are here to help with all of your vehicle repair and maintenance needs.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(270) 444-6901

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* No Time Zone Provided
3345 Park Avenue Paducah, KY 42001
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(626 Reviews)

KC
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Kelly C.
Wingo, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Maintenance
The complementary services are excellent

MC
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Marvin C.
Smithland, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2022
Service Type: Repair
verified customerVerified Customer
8
Category: Service
Recall Completer
Had a few recalls completed. No additional work/service completed.

Verified Customer
Eddyville, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Service
Very courteous staff. Wait time was minimal.
KEVIN J., Service Manager from Linwood Hyundai responded on 03/28/2022 09:24 AM

Thank you for taking the time to leave us this excellent review!  It was a pleasure having you in our Service Department, and we look forward to seeing you next time!

Kevin Jones
Service Manager
270-444-6901

RG
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Rita G.
Metropolis, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great Dealership
I was so happy that they were able to get me in within my time frame to replace a part that was under warranty. They understood my plight that I was leaving for vacation and needed my Palisade fixed.
ELI S. from Linwood Hyundai responded on 03/17/2022 06:41 AM

Thank you so much for this wonderful review! Please reach out and let us know if we can ever help you again, we are always happy to be here for you. Thank you again and have a wonderful weekend and vacation!


JB
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Janet B.
Golconda, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great service
Great service
ELI S. from Linwood Hyundai responded on 03/09/2022 11:28 AM

Thank you so much for taking the time to leave us this review! Please let us know if we can ever be of assistance again in the future!


RT
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Ricky T.
Metropolis, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Friendly staff
Friendly staff and helpful
ELI S. from Linwood Hyundai responded on 02/22/2022 03:04 PM

Thank you for taking the time to leave us this review! We hope that your next visit will be more comfortable and convenient for you but thank you for the great rating! Have a wonderful rest of your week and please let us know if we can be of any assistance again!


Verified Customer
Puryear, TN
2016 Hyundai Sonata Plugin Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
A nice experience!
Easy check in. Comfortable waiting area that is clean. Work done on within time estimate.
ELI S. from Linwood Hyundai responded on 02/22/2022 02:57 PM

Thank you so much for this wonderful review! We strive to deliver top notch service to everyone who enters our door and we are glad to hear you had a great experience! Please let us know if we can ever be of assistance in the future!


RG
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Rita G.
Metropolis, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Service is a breeze
My vehicle notifies me when it’s time for service. I go to the app and make my appointment. Just show up on the given day leave my car go pick it up and with oil changes there’s no charge. It is part of the Palisade package. Everyone is friendly and helpful.
ELI S. from Linwood Hyundai responded on 01/25/2022 11:20 AM

Thank you so much for this outstanding review!! It is always a pleasure when you visit our Service Department and we look forward to seeing you again! Thank you!


Verified Customer
Cunningham, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2021
Service Type: Repair
verified customerVerified Customer
6
Category: Service
Improved service
This trip was exceptional to fix a recall issue with my headlights.
ELI S. from Linwood Hyundai responded on 12/17/2021 03:06 PM

We are sorry to hear that you've had poor experiences here before but are glad to hear that we're improving! Hopefully we can keep seeing you and continue to provide you with great service. Have a great weekend and a wonderful holiday!


Verified Customer
Metropolis, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2021
Service Type: Repair
verified customerVerified Customer
9
Category: Service
Service good
Liked the service. Do not like taking surveys every time I go there.
ELI S. from Linwood Hyundai responded on 12/10/2021 03:06 PM

We do appreciate you sharing your experience! Please don't feel obligated to fill out a survey every time you visit but we are always glad to get feedback and know how we are doing for our customers. Please let us know if we can ever help you with your vehicle again and have a wonderful weekend!


PA
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Peggy A.
Paducah, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Good customer service.
The service man gave good friendly customer service. Purchasing a vehicle is a big investment for me and I appreciate good customer service when I go in for regular oil changes. Their waiting area is always neat and clean and the service is in a timely manner. I very much like this.
ELI S. from Linwood Hyundai responded on 12/02/2021 03:06 PM

Thank you so much for this outstanding review! It was a pleasure having you in our Service Department and we look forward to helping you with any services you may need in the future! Thank you again and have a wonderful weekend!


Verified Customer
Mayfield, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2021
Service Type: Repair
verified customerVerified Customer
9
Category: Service
6
Good
ELI S. from Linwood Hyundai responded on 12/02/2021 07:41 AM

Thank you so much for this wonderful review! We appreciate your feedback and hope we can continue to provide 5-star service for you in the future!


MM
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Michael M.
West Paducah, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Assume Service Department
There nice and friendly people that work in the service department.
ELI S. from Linwood Hyundai responded on 12/02/2021 07:42 AM

Thank you for this terrific review! It was a pleasure having you in our service department and we hope to see you again for any services you may need in the future! Have a wonderful weekend!


RG
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Rita G.
Metropolis, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
I highly recommend Linwoods for all your needs
If you are looking to buy a new or used vehicle or just need a place to take your ride for repairs Linwoods is the place! You won’t be disappointed.
ELI S. from Linwood Hyundai responded on 11/26/2021 05:51 AM

Thank you so much for this incredible review! We strive to make sure everyone feels accommodated and are so glad to have excelled for you! Please let us know if we can be of any assistance in the future and have a wonderful weekend!


TP
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Teresa P.
Mounds, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Teresa P
Very nice service department and very clean
ELI S. from Linwood Hyundai responded on 11/22/2021 05:35 AM

Thank you for taking the time to leave this review! It was a pleasure having you here and we look forward to servicing your vehicle for you again in the future! Have a wonderful holiday!

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