business image

Lithia Hyundai of Fresno

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,934 Reviews)
54

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
176
Total ReScores
4.9
ReScore Average
54
Net Promoter Score ®

Business Details

About

Lithia Hyundai is located off of Highway 41 in Fresno, CA. Our factory trained mechanics provide quality vehicle service and repair. For oil changes to major repairs, we do it all! Call us to schedule your next service visit. Lithia Hyundai is located off of Highway 41 in Fresno, CA. Our factory trained mechanics provide quality vehicle service and repair. For oil changes to major repairs, we do it all! Call us to schedule your next service visit.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(599) 899-3257

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Pacific Time (Us & Canada)
5580 N. Blackstone Fresno, CA 93710
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,934 Reviews)

JV
gravatar
Jl V.
Fresno, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/03/2024
0
Category: Service
Sales and service
At 65 yrs old I've had plenty of experience with car salesman, dealerships and service department. Lithia Hyundai of Fresno is, by far, the WORST company I have ever been in dealings with. Sales-at least 3 different prices advertised on the same vehicle. Salesman had no knowledge of the vehicle in the least. He couldn't find features or explain how they work. Sat in the backseat of a test drive. Salesman had no idea what a post-sale delivery was. Sales manager pushed salesman to lie answering any and all questions, especially when on the phone. Also can't and/or won't answer questions about the vehicle, your paperwork, warranty or service. Offered no paperwork from previous owners, service or sales. They never went through the vehicle for any reason. They were still items from a previous owner. Brought vehicle out, no wash, dirty paper floor mats still on the floor.
Service-apparantly non-existent on used vehicles. Nothing was looked at, done or acknowledged through the service department of Lithia Hyundai of Fresno.
Forget about after sales help.
RED FLAGS!!! Salesman are coming from Own-A-Car!
STAY FAR, FAR AWAY FROM LITHIA HYUNDAI OF FRESNO!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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