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Lloyd & Wilson Auto Service

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(389 Reviews)
98
Write a Review
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Score Details

5 stars
97%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
98
Net Promoter Score ®

Business Details

About

Family owned and operated since 1961. Proudly maintaining all makes and models of vehicles in the great Tacoma, WA area. Family owned and operated since 1961. Proudly maintaining all makes and models of vehicles in the great Tacoma, WA area.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(253) 627-1514
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
631 S Baker St Tacoma, WA 98402-2318
Get Directions
Lloyd & Wilson Auto Service's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(389 Reviews)
Write a Review
Recent Reviews
JS
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JOHN S.
Lakewood, WA
Jaguar XJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2025
verified customerVerified Customer
10
THIS PART OF REVIEW IS CONFUSING
iT IS NICE TO DEAL WITH FOLKS THAT REALLY SEEM TO CARE
PK
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PETER K.
Gig Harbor, WA
BMW 5 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
Great service provided by friendly, competent staff that are interested in providing good service to their customers.
I had the oil and oil filter changed and during the course of that service, they discovered an oil leak in one of the engine hoses that could have been a problem in the future if not discovered and repaired. Other work that I thought may be necessary to the car was checked and determined to be not required. Honest people with integrity. That's all you can ask for when having your car serviced by someone.
PD
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PAM D.
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Running boards
Excellent service, very happy with everything
IH
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IAN H.
Subaru Crosstrek
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Consistent, outstanding customer service
Every time.
SR
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Sherry R.
Steilacoom, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
10
Very happy customers for over a decade!
My husband originally discovered Lloyd & Wilson from good reviews and they have never disappointed us in 12+ yrs since we moved to the area from the East Coast. They are a solid family business, and never try to upsell us anything we don't need. My husband had a '97 Honda Accord he kept til 2023, & my 2005 Scion is still rolling well!
JM
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JEFFERY M.
Fircrest, WA
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
02 Outback
My daughter outback had front brake issues on Friday I took it to Lloyd & Wilson to see if it was brake problems. They said yes next appointment available. Was that following Wednesday they were able to get it done that Friday. My daughter was so happy that she had a car for that weekend Lloyd & Wilson you guys are amazing.
Verified Customer
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
9
Honest, accurate, competent
Job well done
MN
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MARK N.
Tacoma, WA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Honda
This visit updated the battery and repaired a broken steering gear.
VP
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VIRGINIA P.
Gig Harbor, WA
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Helpful kind care.
The courtesy and consideration you've all given to my ancient car (and its ancient driver) over the years only goes to show why your business continues to thrive even in this increasingly inconsiderate world. Much appreciated!

Blessings from your old
"Auntie V"
MN
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MARK N.
Tacoma, WA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2025
verified customerVerified Customer
10
These folks get it done!
The door quit working; key would not let me in my own vehicle. The mechanic figured out how this thing works and fixed it!!
GN
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GREG N.
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2025
verified customerVerified Customer
10
Skilled and Honest Mechanics.
We have been taking our Honda Civic and Honda CRV to Lloyd & Wilson for over 3 years. I greatly appreciate their knowledge and candor. Their pricing is very fair and quality of service has been excellent.
PC
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PAT C.
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2025
verified customerVerified Customer
10
Keeping car in great shape at 82,000 miles
Keeping car running well. Haven’t even needed to replace back brakes. I was sure it needed it. Kyle confirmed not needed at this time. Nice surprise.
DB
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DIANE B.
Kent, WA
Jeep Wrangler JK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2025
verified customerVerified Customer
10
Excellent service!
I am more than satisfied and pleased to be connected with this great local family legacy business for over 25 years. So much so that my family is now two generations with this very trusted auto service. Professional. Honest. Affordable. Community.
JM
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JEFFERY M.
Fircrest, WA
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2024
verified customerVerified Customer
10
Rear brakes issues
I was having issues with my rear brakes on my 2001 Tacoma, I thought I needed new rear brakes come to find out I just needed a little cleaning flush the brake fluid and I was good to go. Thank you Lloyd & Wilson for your honesty and great work throughout the years…
BJ
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BARB J.
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2024
verified customerVerified Customer
10
wonderful service
I have been bringing my car here for quite a few years and now that includes my husband's truck. As usual wonderful service. Kyle and the staff are always so helpful. Would recommend to anyone looking for reliable, honest service.
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