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Lou's Total Car Care

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,190 Reviews)
84
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
84
Net Promoter Score ®

Business Details

About

Lou's Total Car Care. With over 30 years of experience, family-owned and operated. Now with 2 locations: Ft. Myers, and Tampa. Lou's Total Car Care. With over 30 years of experience, family-owned and operated. Now with 2 locations: Ft. Myers, and Tampa.

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(239) 278-1682

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Eastern Time (Us & Canada)
5050 S Cleveland Ave Fort Myers, FL 33907
Lou's Total Car Care 's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,190 Reviews)

EM
Evelyn M.
Florida
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
Category: Service
Evelyn said they did a diagnostic on her vehicle and their service was great.
Recommended

MD
Mike D.
Fort Myers, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
Category: Service
Mike said everything was great.
Recommended

JL
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JAMES L.
Fort Myers, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
You were there when I needed you
When I called with a dead battery at 4:15, you said to come in as soon as I got it started. My friend jumped the battery at 4:30 and it was almost 5 when I got there. Even though I had no appointment and it was very late in the day, you found the time to check out my battery and electrical system. Everything was good so I was on my way. The next day the car would not start again, but this time I saw the display "No Key". I replaced the FOB battery and now everything is fine. The fact that the problem was something unrelated to your service does not detract from the fact that you found the time and made the effort to service my vehicle, without an appointment, so late in the day. Thank You for giving me the peace of mind to know the electrical system and battery were in good shape. I sincerely recommend Lou's Total Car Care for any need you have.

SM
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SCOTT M.
Fort Myers, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Great Service
Quick and friendly service! Office staff is amazing.

RM
Ron M.
Fort Myers, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
Category: Service
Ron said it was a return visit from a previous issue he had. They took care of him at no charge. He really appreciates Lou, the work he does, and how he treats his customers. He is a satisfied customer.
Recommended

VR
Vanessa R.
Fort Myers, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
Category: Service
Vanessa said everyone was kind from beginning to end and they communicated everything step by step.
Recommended

JH
Jason H.
Lehigh Acres, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
Category: Service
Jason said they get things done quickly.
Recommended

Verified Customer
Fort Myers, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Great service great staff
The front office staff are nice and knowledgeable and answered my questions.

GJ
Gidget J.
Florida
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
Category: Service
Gidget said the mechanics are great and provided nice service.
Recommended

VR
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Virginia R.
Cape Coral, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
10
Phenomenal shop
Love it!!

Verified Customer
Fort Myers, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
Phenomenally awesome shop
Love, LOVE the customer service! Great people and honest shop! Will definitely make this my new car facility.

Verified Customer
Fort Myers, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/23/2025
verified customerVerified Customer
8
Fast work and upfront
Overall I use Lou’s as I feel comfortable that they will fix our problem. Rachel is great, remembers us and always calls with updates. Others don’t always return to same favor. This time through the shop the proved discussed on the phone wasn’t total price when going to pay. I understand taxes but added the credit charges versus cash should be discussed to not surprise the customer. You’re paying for good service and quick turnaround, not the cheapest but I trust them as they haven’t done me wrong in my years of using them.

RY
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Ray Y.
Fort Myers, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
10
Excellent Service
Have been bringing my 2008 Cadillac DTS to Lou's since moving to Florida in 2020. They've replaced my engine, radiator and many other parts because I want to keep the car going past 279k miles.

MS
Matt S.
Fort Myers, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
Category: Service
Matt said they did excellent work and were friendly.
Recommended

OL
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OSCAR L.
Fort Myers, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
The best?
I said it before so many times the only person that touches the vehicles that we drive is Lou. A one service. Let me tell you something. Have you ever went to a mechanic shop and they literally Tell you what's wrong with your car and show it to you And tell you exactly what happened or give you an example of what happened to your car or truck Not to mention tells you how to maintain Your vehicle gives you the price. And gives you an explanation for why your vehicle acts the way it does? I only know one place. And that is.
Lou's total car care. They also. Fixes the problem and if they find another problem tells you about it. And also tells you when it needs to be fixed. And they will tell you why it needs to be fixed and what damage it will cause your vehicle if it does not get fixed. And
Tells you about how much the part and everything is going to Cost. I could tell you this much. Everyone at Lou's total car care is the best of the best in my book. You can go elsewhere if you want.
And try to get the performance that they give you.
But. For me.
Lou's total car. Care is the best of the best. They do a phenomenal job.
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