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Love Field Auto

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,448 Reviews)
94
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ReScore
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Original Review
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ReScore Average
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Business Details

About

Welcome to Love Field Auto, proudly providing expert auto and light truck repair, and maintenance services to customers of the Dallas area.

We begin by offering a host of FREE services, including on-line auto maintenance schedules for your car or light truck, followed up with friendly reminders that let you know when your car is due
Welcome to Love Field Auto, proudly providing expert auto and light truck repair, and maintenance services to customers of the Dallas area.

We begin by offering a host of FREE services, including on-line auto maintenance schedules for your car or light truck, followed up with friendly reminders that let you know when your car is due for service. It has never been easier or more convenient to keep your car or truck in top shape.

We also take the time to explain every job, and always provide you with an estimate in advance. You can be assured that our technicians have been trained to repair your vehicle - old and new alike - the very first time. And we always use the right parts for your vehicle.

Our friendly staff invites you to schedule an appointment for your next scheduled maintenance or repair. We are a full service shop and can handle both your basic requirements and your ultimate performance needs. From batteries, to brakes, to tune-ups — let us make sure your vehicle is reliable and safe.
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Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(214) 902-9996
Opening in 29 minutes
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
8558 Denton Drive Dallas, TX 75235-5604
Love Field Auto 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,448 Reviews)

DE
DERA E.
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/06/2025
verified customerVerified Customer
0
Deeply Disappointed
I had one of the most frustrating mechanic experiences of my life at Lovefield Auto. I called ahead and spoke with Lloyd for 15 minutes, clearly explaining the issue—my 2020 Honda HR-V was diagnosed by the dealership with a bad right strut. He quoted me over $900 for the repair but said I had to wait a full week to bring the car in. Fine—I waited.

I dropped the car off promptly at 8AM. Radio silence until 2PM, when they finally said they test drove it but didn’t hear the sound. I told them: you have to turn the wheel—of course you won’t hear anything driving in a straight line. Two more hours passed. I had to call them back at 4:30PM for an update.

Then came the kicker: they told me they did finally hear the noise after turning the wheel—but said they weren’t sure what to do. Lloyd literally said they checked mechanic forums and that fixing the strut might or might not solve the problem. A 50/50 chance, he said. They even mentioned it might be the shock, which doesn’t align at all with what I know or what the dealership diagnosed.

By 5PM (closing time), I was told the car “seems drivable” and that if the noise bothers me, I can come fix it—but they weren’t sure it would help. No confidence, no real diagnostic work, and zero follow-through. I felt completely brushed off and left with more questions than answers.

If you value your time, money, and peace of mind, go somewhere else. This shop wasted a week of my time and gave me nothing in return but confusion.
Lloyd T., Head Service Advisor from Love Field Auto responded on 06/06/2025 01:08 PM

Hi Dera, I'm sorry you left frustrated. We purposefully did not charge any hours spent especially for potential repairs that we cannot concretely say will fix the problems experienced. Unfortunately on your vehicle, there are multiple service bulletins stating that this is an ongoing issue that has no confirmed fix. We recommended for you to take it to the dealer. We did not want you to pay for parts and services that would may or may not fix the problem. 

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