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Lumber Street Auto Repair

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(619 Reviews)
96
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

About

Family-owned and operated since 1992. Servicing Auto, Truck, Marine, RV, Electric and Hybrid vehicles. Family-owned and operated since 1992. Servicing Auto, Truck, Marine, RV, Electric and Hybrid vehicles.

Categories
Auto Repair, Auto Maintenance, Tires
Contact
(508) 435-4046

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
26 Lumber Street Hopkinton, MA 01748
Lumber Street Auto Repair's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(619 Reviews)

VS
VICKI S.
Hopkinton, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
Efficient services
I kept coming back for car services. I like the fact that I can make reservation online and communicate via texting.

CT
CATHY T.
Upton, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
Oil change
And fixed the tire pressure gauge
Lumber Street A. from Lumber Street Auto Repair responded on 07/17/2025 09:42 AM

We're always happy to help keep those tires in tip-top shape! A functioning tire pressure gauge is like having a healthy set of lungs - absolutely essential for a smooth ride. Thank you for trusting us to take care of your vehicle!


WC
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WARREN C.
Woodville, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
Oil change
Lumber Street, as usual, performed the requested service quickly and professionally.
Lumber Street A. from Lumber Street Auto Repair responded on 07/17/2025 09:42 AM

We appreciate your feedback! It’s always our goal to provide quick and professional service, and we’re glad to hear we hit the mark once again. If cars could talk, we imagine yours would give us a solid gold star!


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Verified Customer
Avon, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
verified customerVerified Customer
10
SUPERB!
Phil & his crew are the best! Very professional & knowledgeable. This is the go-to garage.
Lumber Street A. from Lumber Street Auto Repair responded on 07/16/2025 09:40 AM

We appreciate you taking the time to share your experience. It’s great to hear you found Phil and the team to be both professional and knowledgeable. We like to think of ourselves as the superheroes of the auto repair world, minus the capes—though sometimes a grease stain can feel like a badge of honor. Your recommendation means a lot to us!


Verified Customer
2017 Dodge 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Coolant leak, new running boards
Great service, and fair pricing.
Lumber Street A. from Lumber Street Auto Repair responded on 07/12/2025 09:44 AM

We appreciate you taking the time to share your experience with us. It's great to hear that our service and pricing hit the mark for you. We aim to keep things straightforward and wallet-friendly! If there's anything else you need, we're here and ready to help.


KS
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KATHARINE S.
Hopkinton, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Always a pleasure
Lumber Street always comes thru for us! Pleasant to work with, responsive, and accommodating. Highly recommend!
Lumber Street A. from Lumber Street Auto Repair responded on 07/12/2025 09:44 AM

We're delighted to hear that Lumber Street has been your go-to team! It's great to know that our efforts to be pleasant, responsive, and accommodating have hit the mark. We appreciate your high recommendation—it's music to our ears! Keep those wheels turning, and feel free to swing by if you need anything in the future.


NM
NANCY M.
Hopkinton, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Lumber Street Auto is excellent
I’ve been going here for decades because they are smart, fair, reliable and accommodating. The personalities are kind, friendly and patient.
Lumber Street A. from Lumber Street Auto Repair responded on 07/11/2025 09:50 AM

It's wonderful to hear from someone who's been part of the Lumber Street Auto Repair family for decades. We take great pride in our team's ability to mix expertise with a dash of good humor. We're glad you find us reliable and accommodating, because let's be honest – no one likes being stranded at the side of the road! Your continued support and kind words motivate us to keep delivering the best service possible. Here's to more years of keeping those wheels turning!


LD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Great!
Always quick, Always reliable, Always nice!
Lumber Street A. from Lumber Street Auto Repair responded on 07/10/2025 09:41 AM

We appreciate your feedback and are pleased to know you find us quick and reliable. It’s great to hear our friendly service hits the mark, too! We aim to make every visit as smooth as a well-oiled engine. Here's to many more pleasant experiences ahead!


DT
DAVID T.
Hopkinton, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
05 gmc duramax
Excellent job and explained everything before doing the job and returned in a timely manner
Lumber Street A. from Lumber Street Auto Repair responded on 07/09/2025 09:40 AM

We’re glad to hear that you had a positive experience with our service! Taking the time to explain everything is important to us, kind of like giving your car a briefing before it heads into its own little adventure. And we understand that timeliness is key; we aim to keep your wheels turning without too much waiting around. Thanks for sharing your feedback!


AS
ALAN S.
Hopkinton, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Service call - Inspection Sticker
I was able to call on the day of service and get the car in for the inspection sticker. They are always friendly and helpful at Lumber Street Auto.
Lumber Street A. from Lumber Street Auto Repair responded on 07/09/2025 09:40 AM

We're glad we could accommodate you on short notice for your inspection sticker. It’s great to hear our team was friendly and helpful—after all, we believe service can be like a good road trip: smooth, pleasant, and without any unexpected detours! We appreciate your kind feedback and look forward to keeping your vehicle in top shape.


CR
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CARL R.
Hopkinton, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Great Service
Very good service and very good communication with the work and how they are proceeding
Lumber Street A. from Lumber Street Auto Repair responded on 07/09/2025 09:40 AM

We appreciate your feedback on our service and communication! It’s always our goal to keep you informed—after all, a little knowledge goes a long way when it comes to car repairs. We're glad to hear you had a positive experience with us. We promise to keep up the good work, so you can keep cruising without a care in the world. Happy driving!


Verified Customer
Hopkinton, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2025
verified customerVerified Customer
10
Diagnostic
I came in with a vague sense of a new noise, a low hum, in the car, wheel-related. They found the source and fixed it for me that day. A great relief for me!
Lumber Street A. from Lumber Street Auto Repair responded on 06/30/2025 09:41 AM

We're glad to hear you left with peace of mind—and a quieter ride! There's nothing like that feeling of getting to the bottom of a mysterious car noise. If it ever starts humming a new tune, you know where to find us for a quick encore performance. Safe travels on the road!


Verified Customer
Milford, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2025
verified customerVerified Customer
10
Always Dependable
From beginning contact with friendly, knowledgeable front desk employees to finish, whatever issue my car has, time and time again, the work has been accomplished with excellent service. Ever since my daughter suggested this auto repair service business it’s been my reliable go-to shop!
Lumber Street A. from Lumber Street Auto Repair responded on 06/29/2025 09:42 AM

We're delighted to hear that you've had such a positive experience with us! It sounds like your daughter made a solid recommendation. We're committed to providing top-notch service from start to finish, and it's great to know that our team has consistently hit the mark for you. If your car ever throws another surprise our way, we’re here and ready to tackle it together. Thanks for trusting us with your vehicle!


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Verified Customer
Piscataway, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2025
verified customerVerified Customer
10
Always good service
In front desk always polite, mechanics doing good job
Lumber Street A. from Lumber Street Auto Repair responded on 06/29/2025 09:42 AM

It's fantastic to hear that our front desk team has made a positive impression with their politeness, and that our mechanics are hitting the mark with their work. We always aim to keep the gears running smoothly—both with your vehicle and in your experience with us. If you ever need us again, we'll be here, ready to keep things rolling!


MH
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MICHELLE H.
Hopkinton, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Such quick service
I was able to bring in my car in, get a detailed quote the same day and it was fixed the following. Text communication is super helpful.
Lumber Street A. from Lumber Street Auto Repair responded on 06/28/2025 09:44 AM

We appreciate you taking the time to share your experience! It’s great to hear that our detailed quote and prompt service met your expectations. Who doesn’t love it when things get done quicker than a coffee run? Also, we’re glad the text communication worked well for you; it’s like having a mechanic in your pocket—with less chance of spilling coffee. If you need anything else, we're just a text away!

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