Business Solutions
English French Canadian
SureCritic / Auto Repair / Mackert Automotive
business image

Mackert Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(575 Reviews)
98
Write a Review
Schedule Appointment

Score Details

5 stars
91%
4 stars
6%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
2
Total ReScores™
5.0
ReScore™ Average
98
Net Promoter Score ®

Business Details

About

Mackert Automotive is your local auto shop serving the GIG HARBOR, WA area. Give us a call for your automotive needs. Mackert Automotive is your local auto shop serving the GIG HARBOR, WA area. Give us a call for your automotive needs.

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(253) 851-3307
Visit Website
Open
Business Hours

Business Hours

Mon
7:00 AM - 5:30 PM
Tue
7:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
closed
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
3416 B 57th St Ct Nw Gig Harbor, WA 98335-3307
Get Directions
Mackert Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(575 Reviews)
Write a Review
Recent Reviews
TS
gravatar
Troy S.
Gig Harbor, WA
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Oil change
Great place we take all our cars here and they are friendly, honest and always do a fantastic job.
Verified Customer
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
10
Always a Happy Customer
Thank you, Mackert! Like always, great communication and customer service!
KE
gravatar
Kristen E.
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
10
Friendly service and great communication
The ability to text a number to schedule appointments and receive service updates makes communication with Mackert a breeze. Mackert provides the services I request without any attempts to upcharge or add on extra services.
JJ
gravatar
Jeannie J.
Lakebay, WA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
They looked over. Everything really good. Excellent customer service.
Great customer service
MC
gravatar
Mickey C.
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Trustworthy
They have integrity. Everything is upfront. Issues talked through and considered. Safety is always first. Quality workmanship is always evident. I have two Toyotas, a 4Runner and Tundra. I trust them with both.
Verified Customer
Gig Harbor, WA
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Always a great experience.
Professional and honest…the music in the office is not what one would expect. I would associate a car shop with Megadeath or Pantara, not classical.
BK
gravatar
Brian K.
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Absolute professionals
Trustworthy professionals.
Mackart has performed repair service for my older truck previously. On this occasion they were unable to perform the repair. In true Mackart professionalism, at no cost, they diagnosed the problem and recommended a reputable shop that could undertake the repair.
Much appreciated and deserves your consideration for your automotive repair needs.
WM
gravatar
William M.
Gig Harbor, WA
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Great People!
Excellent fast service! Great mechanics!
Verified Customer
Bremerton, WA
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Mackert is always great
They did a great job and for a reasonable price as always. Easy to work with and schedule.
DB
gravatar
Dave B.
Gig Harbor, WA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Quality Service
Quality service with integrity: Recommended repairs are what is only necessary and done well!
JC
gravatar
Jerry C.
Gig Harbor, WA
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2025
verified customerVerified Customer
10
Mr C
As always! They provide great service and communication. Very trustworthy business.
MS
gravatar
Marcus S.
Gig Harbor, WA
Acura 3.5RL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
The best automotive shop in town
Mackert performed an electrical diagnostic. Kept us in the loop. Took care of us well. Better than fair pricing and quality mechanics.
VK
gravatar
Victor K.
Gig Harbor, WA
Chevrolet Tahoe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Repair of 2002 Tahoe
Excellent service.
LW
gravatar
Linda W.
Gig Harbor, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
10
Great service!
Everyone was very friendly and professional! Thank you!
LW
gravatar
Lorie W.
Gig Harbor, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
10
Z maintenance
I’ve been taking my 22 year old Z to Mackerts for maintenance for many years now. Truly appreciate them taking good care of her! Always done in a timely manner. Highly recommend them. Thank you, Chris and your team.
Displaying Review 1 - 15 of 575 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.