We’re sorry to hear that your experience didn’t meet your expectations. Our goal is always to address every customer’s concerns thoroughly and professionally.
When your vehicle arrived, the engine was making noise, and there was no reading on the dipstick when the fluid level was checked. You mentioned recently having an oil change done at a Jiffy Lube and noticing spots on the ground afterward. With your permission, we proceeded with an oil change and discovered that what appeared to be transmission fluid had been drained from your engine.
We recommended performing a diagnostic to identify any potential leaks by washing the engine bay, but you declined.
We take pride in exceeding our customers’ expectations, and we’re sorry this was not your experience. If you feel something was overlooked or unresolved, we’d appreciate the opportunity to make it right. Please feel free to contact us directly so we can better understand the issue and find a solution.
Thank you so much! We're thrilled to hear that you’re happy with our work!
Thank you for the great review! We're glad Antonio was able to get you in so quickly. We appreciate your support and look forward to helping you again in the future!
Thank you so much for your thoughtful review! We're glad we could get your Jeep Grand Cherokee back on the road sooner than expected. Rebuilding a transmission is a big job, especially on a high-mileage vehicle, and we're happy to hear you're satisfied with both the turnaround time and the 12-month / 12,000 mileage warranty for added peace of mind. If you ever need anything else, we're here to help!
Thank you so much for your kind words! We’re glad you were happy with our service and the quick turnaround. We look forward to helping you again in the future!
Thank you for trusting us to take care of your father-in-law’s truck! We’re so happy we could help get it running again. If you ever need anything else, we’re always here for you!
Thank you for the shoutout! Antonio and Ronaldo were happy to help with your car. We appreciate your trust and look forward to seeing you again whenever you need us!
Thank you so much for the 5-star review! We truly appreciate your support and are glad you had a great experience with us. We look forward to serving you again!
Thank you so much for the excellent review! We're glad to hear you were happy with the service, pricing, and convenience of our location. It means a lot to know we could make things easier for you, especially being nearby. We truly appreciate your support and look forward to helping you again whenever you need us!
Thank you so much for your kind words! We're glad we could help during your emergency and get everything done on time. Mr. Antonio will be thrilled to hear your compliment—he truly is a gem! We appreciate your trust and look forward to assisting you again whenever you need us.
Thank you for your continued support! We're glad to hear the appointment process was smooth and that you’re satisfied with the work. We truly appreciate your trust in us and look forward to serving you again!
Thank you so much for the kind words! We're glad to hear that Antonio made your experience a great one. We truly appreciate your continued trust in us and are happy to provide quality service at fair rates. Looking forward to seeing you again—no dealership needed!
Thank you for your kind words! We're glad you found our service professional and friendly. It means a lot to us—hope to see you again soon!
Thank you so much for the kind words! We're thrilled to hear you had a great experience with our knowledgeable team. We truly appreciate your recommendation and look forward to serving you again! 🙌
Thanks so much for the awesome review! We're glad to hear the car is riding like a champ and that everything went smoothly and quickly. Enjoy the ride, and don’t hesitate to reach out if you ever need anything! 🚗💨