Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
You probably don’t remember me, but I came into your office and what I appreciate about you most is that you were honest enough to tell me that you could not help me. You could have took my money, but you didn’t. God will truly bless you because you referred me to a surgeon and I have a beautiful smile now . You pointed me in the right direction and you didn’t have to do that. I pray God will continue to watch over you as you help your other patient with their smiles.