business image

Mark Martin Motors

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(425 Reviews)
92
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
2
Total ReScores
5.0
ReScore Average
92
Net Promoter Score ®

Business Details

About

Mark Martin Motors provides automotive service and repair in the Ephrata, PA and surrounding areas. Family owned and operated. Mark Martin Motors provides automotive service and repair in the Ephrata, PA and surrounding areas. Family owned and operated.

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(717) 664-2222

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
4126 Oregon Pike Ephrata, PA 17522
Mark Martin Motors' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(425 Reviews)

MM
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MIKE M.
Akron, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Routine service
Thanks for catching the inspection that was expired, I totally missed that.

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
New truck and bed cover installation
First, the truck I purchased from Mark Martin is amazing! Second, Cody and Mike made the buying process incredibly easy and quick. They introduced me to the entire staff and by the time I left they treated me like they knew me for years. Very personable, friendly, and helpful. The service department installed the bed cover which I purchased flawlessly. I’d recommend them to anyone.

MS
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MELVIN S.
Leola, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
Jeep inspection
Awsome place

RB
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REBA B.
Lancaster, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
State inspection and tire rotation
MMM has always been a pleasure to work with in every way. I give them high marks for being trustworthy and courteous!

BK
BRUCE K.
Gaines, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
verified customerVerified Customer
10
Great service
Went there for oil change and tire rotation,but the mechanic noticed it was the last day of inspection.I swallowed my pride when they offered to inspect it. They then saw my registration was about to run out,they also offered to renew my registration online. I always prided myself on keeping up on these matters,I was humbled but very grateful for the service I received here. I would recommend this dealership to anyone.

LL
LYNN L.
Lancaster, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
State inspection , oil change and tire rotation on a 2024 Jeep Wrangler felt more comfortable going to Mark Martin’s than a dealership
Pleasure with to work with making an appointment dropping the car off and picking it up did a good job at a reasonable price for state inspection and oil change and tire rotation. my other vehicle I had a leveling kit put on a Ford F150 2021 new bigger tires and alignment was very pleased with the price of both services and the quality of the work if I was in the market for newer used car they would be the place I would stop at first

MM
MIKE M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
In for front breaks
It was very fast service and nice staff.

JE
JOSE E.
Ephrata, PA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/20/2025
verified customerVerified Customer
9
I was very pleased with my brakes and rotors as well as for the arrangements the manager and I made about the breaks and rotors.Mark Martin Motors is the place I recommend for making great deals for your next vehicle.
I was well pleased with the installation of my new brakes and rotors as well as the deal that the manager and I had made for the brakes and rotors.Mark Martin Motors is the place to go for a great deal on your next vehicle if your looking for honest salesmen and are willing to work with you for any issues you may have with your new purchase!

MM
MARIA M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Serpentine belt replacement
The service department was very quick and efficient in giving me an estimate to replace the serpentine belt on my 2016 wrangler. They completed the job in a very timely manner. Not to mention that they were very courteous and friendly. Will definitely be going back.

ML
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MIKE L.
Leola, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Pront service
I will keep on coming back for their service. Treated me with respect. I love the excellence expertise that they provide..

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Very understandable group of chaps
Had a 2021 gmc 2500 been in service for about 4 times and ask about getting me something reliable and honest like truck and walked me through the process thanks Mike and Josh for working with me

DC
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DAVE C.
Lititz, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Service
The service department is great to work with. They go above and beyond to assist you with your maintenance needs.

DF
DANA F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Exceptional sales and service
Mark Martin Motors has truly exceeded my expectations when it comes to both vehicle sales and service. The entire team is knowledgeable, friendly, and goes out of their way to make the process smooth and stress-free. A special shoutout to Josh in the service department—he consistently does an outstanding job. . Highly recommend Mark Martin Motors for anyone looking for top-notch service and a great buying experience!

SH
SHAWN H.
Fredericksburg, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
10
Shawn; 2019 Trail Boss
I bought the Trail Boss in October with just under 50,000 miles. The rear brakes started making noises in June according to my wife, who primarily drives the truck. I took it for a drive and confirmed the rear brakes and rotors needed work. Long story short Cody advised me to bring the truck in to have the service team look at it. They replace the rear rotors and brake pads the same day while I waited and we’re willing to split the bill with me!
Needless to say, I am very happy and impressed with the customer service from the entire Mark Martin Team!

KE
KENTON E.
Akron, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Oil change and new tires
The staff is courteous and explains very well what needs to be done.

Displaying Review 1 - 15 of 425 in total
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