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Master Tech

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,193 Reviews)
95
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

About

Master Tech was established in 1996. I started as a one-man show with just one bay, and my passion for mechanics led to the expansion of the shop to four bays with four mechanics and a service writer. Our goal is to provide our customers with peace of mind, knowing that their vehicles will be cared for with excellent quality. We care for Master Tech was established in 1996. I started as a one-man show with just one bay, and my passion for mechanics led to the expansion of the shop to four bays with four mechanics and a service writer. Our goal is to provide our customers with peace of mind, knowing that their vehicles will be cared for with excellent quality. We care for the safety of you and your loved ones, and we strive to fix your vehicle with precision to get you back on the road as soon as possible. ...more

Categories
Auto Repair, Car Maintenance, Transmission Repair
Contact
(818) 894-8095

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
15455 Chatsworth St Ste 1 3 Mission Hills, CA 91345-1942
Master Tech's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,193 Reviews)

RY
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RICHARD Y.
Northridge, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
excellent service
Always efficient and reliable and reasonable .
Souk S. from Master Tech responded on 05/17/2025 09:41 AM

We appreciate your feedback regarding our services. It is gratifying to know that you have found our team to be efficient, reliable, and reasonable. Your satisfaction is important to us, and we remain committed to maintaining these standards in all our endeavors. Thank you for choosing Master Tech.


BB
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BRIAN B.
Reseda, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Kind and trustworthy...
Have worked with Master Tech for 13 years and they always take great care of my needs. My truck is running awesome!
I fully trust in there services. Thank you to the whole crew. 😀
Souk S. from Master Tech responded on 05/16/2025 09:40 AM

We appreciate your long-standing trust in our services over the past 13 years. It is gratifying to know that your truck is performing well and that our team has consistently met your needs. Your continued support is invaluable to us, and we remain committed to providing the highest level of service.


WD
WILLIAM D.
Pacoima, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Great service
Excellent time in and out good job great service
Souk S. from Master Tech responded on 05/11/2025 09:39 AM

We appreciate your feedback highlighting the efficiency and quality of service you experienced during your visit. Our team strives to provide a seamless and satisfactory experience, and it is gratifying to know that we met your expectations. Your support is invaluable to us.


PH
PHYLLIS H.
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
It doesn’t get any better than this
I have followed the owner of Mastertech for over 30 years. I no longer live near where he works but he’s worth the drive. Extremely competent plus kind and caring. Truly a joy to know and my car gets the best care available.
Souk S. from Master Tech responded on 05/10/2025 09:41 AM

We greatly appreciate your long-term loyalty and the trust you have placed in us over the years. It is gratifying to hear that you find our services to be both competent and compassionate. Providing exceptional care for our customers and their vehicles is of utmost importance to us. We value your support and are committed to maintaining the high standards that have earned your loyalty. Please feel free to reach out if you need assistance in the future.


EI
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EDDIE I.
Mission Hills, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
verified customerVerified Customer
10
The best group of hardworking, straight forward and genuine team.
My family has been going to Master Tech for 3 generations and that in all says the tradition of how they genuinely treat their customers and the entire experience of the auto mechanics experience. The team at Master Tech are highly committed to keeping their customers informed every step of the repair process giving you options to complete the job and get your car back on the road. Their caring and attention to detail shows in their trade work. I can't say thank you enough hats off to your team.
Souk S. from Master Tech responded on 05/06/2025 09:44 AM

We appreciate your long-standing loyalty to Master Tech over three generations. It is heartening to know that our commitment to quality service and customer care resonates through your experiences. We strive to ensure that our clients are well-informed throughout the repair process and that their needs are met with professionalism and attention to detail. Your acknowledgment of our team's dedication is gratifying. We remain committed to maintaining the high standards that have earned your trust.


KK
KASEY K.
Granada Hills, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Thank You
I tremendously thank you for the hard work and the car drives great.
Souk S. from Master Tech responded on 05/05/2025 09:39 AM

We appreciate your positive feedback regarding our service and are pleased to hear that your vehicle is performing well. It is gratifying to know that our hard work has made a difference in your experience. We remain committed to providing exceptional service to all our customers. Thank you for choosing us for your automotive needs.


JG
JIMMIE G.
Mission Hills, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Great honest team
I’ve been going to Master tech for years. They always look out for me and my family when it comes to repairs and advice. Much appreciated.
Souk S. from Master Tech responded on 05/04/2025 09:39 AM

We appreciate your long-standing loyalty to Master Tech and are pleased to hear that you and your family have consistently received attentive service regarding repairs and guidance. Your trust in our expertise is highly valued, and we remain committed to providing you with the best possible experience in the future. Thank you for choosing us for your automotive needs.


JS
JIM S.
Granada Hills, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
10
Good Job
Always satisfied with the results
Souk S. from Master Tech responded on 04/22/2025 09:38 AM

We appreciate your feedback and are pleased to hear that you have consistently been satisfied with our services. Your satisfaction is our priority, and we strive to maintain high standards in all aspects of our work. Thank you for choosing Master Tech.


KS
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KEN S.
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Always 5 STARS!
Honest, kind, friendly!!!!! Only folks I’ll let near my cars.
Souk, Peter and Mitch have taken care of my cars for years.
Souk S. from Master Tech responded on 04/14/2025 09:40 AM

We appreciate your positive feedback and are pleased to hear that you have had a consistently favorable experience with our team. Your trust in our services, particularly with Souk, Peter, and Mitch, is highly valued. We remain committed to maintaining the highest standards of honesty and kindness in all our interactions. Thank you for being a loyal customer.


MP
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MICHAEL P.
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Excellent service
Excellent service as always. Mitch and the crew are super helpful and honest. Hard to find an honest mechanic shop but this is the place if your looking for one. You won't be disappointed.
Souk S. from Master Tech responded on 04/07/2025 09:39 AM

We appreciate your positive feedback regarding our service. It is gratifying to hear that you found our team to be helpful and honest, as we strive to maintain a high standard in all our interactions. Your endorsement of our mechanic shop as a reliable choice is greatly valued, and we are committed to continuing to provide you with the same level of service in the future. Thank you for choosing us for your automotive needs.


WS
William S.
Granada Hills, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
Category: Service
William said he's been going there for years and they always take care of him.
Recommended
Manager from Master Tech responded on 03/16/2025 09:39 AM

We appreciate your loyalty over the years and are pleased to hear that our team consistently meets your needs. Your continued trust in us is invaluable, and we look forward to maintaining the high standard of service you expect. Thank you for choosing us.


MV
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MARICEL V.
Mission Hills, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
10
Oil change
Master Tech always met my expectations. They always do an awesome job. Beside my Oil change today, I asked Peter if he can recommend how to clean an oil stain that appeared on my car roof lining. I’ve had the stain for a couple of months now. Instead of recommending, Peter took care of the stain! Thank you so much …much much appreciated Peter🥰
But Peter did not
Manager from Master Tech responded on 03/13/2025 09:39 AM

Thank you for sharing your positive experience with Master Tech. It is heartening to hear that our team's dedication to service has consistently met your expectations. We pride ourselves on going above and beyond for our customers, and it is especially rewarding to know that your concerns regarding the stain were addressed with such care. The commitment displayed by our team members exemplifies the standard we strive to uphold. Your feedback is invaluable, and we appreciate your business.


DF
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DELFOS (DEL) F.
Van Nuys, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
9
Reliable
The experience is excellent.
They will provide a run down of what needs to be done. They will explain the most important repair needed for you vehicle and most of all they’ll give an estimate and would ask your permission to proceed. I hope i am not going back soon, but for sure if need their services i will definitely come back.
Manager from Master Tech responded on 03/11/2025 09:37 AM

We appreciate your positive feedback regarding your experience with us. It is gratifying to know that our thorough explanations and transparency in the repair process met your expectations. We strive to ensure that our customers are well-informed about the necessary actions for their vehicles. Your trust in our services is invaluable, and we look forward to assisting you should the need arise in the future.


SD
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STANLEY D.
Northridge, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2025
verified customerVerified Customer
10
The Best in Service
Master Tech does what they say they're going to do, and they do it well. Thorough, prepared, good administration and solid technicians. I recommended them to many of my friends who are satisfied customers.
Manager from Master Tech responded on 03/05/2025 09:38 AM

We appreciate your valuable feedback regarding your experience with Master Tech. It is gratifying to know that our team's commitment to thoroughness, preparedness, and professionalism has met your expectations. Your recommendations to friends further underscore our dedication to providing quality service. Thank you for your support and trust in us.


JL
JUANITA L.
Simi Valley, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Jlara Ford Edge
To start with the customer service . I was referred by a friend who's family has been taking their cars for over 15 years. When I first called Mitch was the person I spoke with and the knowledge and attention to detail he had was one of the reasons I decided to take my car to Master Tech. Mitch gave me a ballpark figure and advised of other possible charges that may or may not be needed once they started working on my car. No surprises in cost Mitch kept me informed every step of the way and they completed the job efficiently compared to other places I had called. Master Tech was Honest, efficient, experienced and great customer service.
Manager from Master Tech responded on 03/02/2025 09:39 AM

We appreciate your detailed feedback regarding your experience with Master Tech. It is gratifying to hear that our customer service, particularly the assistance provided by Mitch, met your expectations. We strive to communicate transparently and ensure that our customers are well-informed throughout the process. Your acknowledgment of our honest and efficient approach to service reinforces our commitment to maintaining high standards. Thank you for choosing us, and we look forward to serving you in the future.


Displaying Review 1 - 15 of 1193 in total
Service Coupons and Posts

Thank you for your high recommendation! We are dedicated to providing top-notch service and ensuring every customer's satisfaction. Your support motivates our team to continue delivering excellence in auto repair. 🚗🔧 #MasterTech #AutoRepairExcellence
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We sincerely thank you for your kind words! Your trust over the past decade reinforces our commitment to providing excellent service and expertise. We're honored to support you and your vehicles! 🚗🔧 #MasterTech #CustomerAppreciation
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We sincerely appreciate your kind words about our team at Master Tech. Our commitment to excellent service and customer support is our top priority. Thank you for acknowledging our efforts! 🚗✨ #CustomerSatisfaction #MasterTech
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We sincerely appreciate your positive feedback! 🙏 Our team at Master Tech is dedicated to providing exceptional service. Thank you for trusting us with your automotive needs! 🚗✨ #CustomerSatisfaction #MasterTech
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We are grateful for your kind words! At Master Tech, we strive to provide dependable, honest, and affordable service. Thank you for making us your go-to choice! 🚗🔧 #CustomerAppreciation #MasterTechAuto
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We deeply appreciate your kind words about our team's commitment to honesty and customer safety. Your trust in Master Tech motivates us to continue providing reliable mechanical advice. Thank you for being a valued customer! 🚗🔧 #CustomerCare #MasterTech
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We sincerely appreciate your kind words! It's our priority to provide transparency and professionalism in every service. Thank you for recommending Master Tech to your friends and family. 👏🚗 Your support means the world to us! #MasterTech #CustomerService
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We sincerely appreciate your positive feedback on our fast and efficient service. Your satisfaction is our top priority, and it's our pleasure to serve you. Thank you for choosing Master Tech! 🚗✨ #CustomerSatisfaction #MasterTechAutoRepair
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Thank you for your trust over the years! We're dedicated to providing clear communication and top-quality service for all your vehicle needs. Your continued patronage motivates us to excel! 🚗🔧 #MasterTech #CustomerAppreciation
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We sincerely appreciate your kind words regarding our car service! At Master Tech, we strive to provide the best for our valued customers. Your satisfaction is our priority. Thank you for trusting us with your vehicle! 🚗🔧 #CustomerSatisfaction #MasterTech
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We sincerely appreciate your positive feedback! It is our priority to ensure customer satisfaction, and we are glad our friendly service and reasonable pricing met your expectations. Thank you for choosing Master Tech! 🚗✨ #CustomerSatisfaction #AutoRepair
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We appreciate your wonderful feedback! 🌟 Our team, including Mitch and Souk, strives to provide exceptional service and a comfortable experience for all our valued customers. Thank you for trusting us with your vehicle! 🚗 #CustomerCare #MasterTechAuto
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Thank you for your kind words! At Master Tech, we strive to provide the best service possible. Your satisfaction motivates us to continue our commitment to excellence. We appreciate your support! 🚗✨ #CustomerSatisfaction #MasterTech
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We sincerely appreciate your kind words about our excellent and professional service! Ensuring your satisfaction is our top priority. Thank you for recommending us. We look forward to serving you again! ?? #MasterTech #AutoRepair
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We are grateful for your kind words! At Master Tech, we strive to provide the best auto service in the industry. Your satisfaction motivates us to keep delivering outstanding results. Thank you for your trust! ?? #MasterTech #AutoServiceExcellence
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? Thanks for the fantastic review! We're thrilled to always be raising the bar (and your hood!) ?✨ Your support keeps us fueled and ready to rev up our service! #MasterTech #AutoRepairExcellence
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?? Huge thanks for the kind words! We're thrilled to hear you enjoyed our service (and that sweet discount)! ? Mitch is definitely a rockstar! ? We appreciate the referrals and wish you many smooth rides ahead! #MasterTechLove #AutoCareExperts
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?✨ Thanks for the shoutout! We're thrilled to hear your Subaru is back on the road, worry-free! Our team loves keeping your ride in top shape. We pride ourselves on being fast, reliable, and just a bit fun! Keep cruising! ? #MasterTech #SubaruLove
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We're thrilled to hear you think our staff is great! ?✨ Our team works hard to keep your wheels turning smoothly and your smiles shining brighter than a polished hood! Thanks for the love! #MasterTechFamily #AutoCareExperience
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We're thrilled to hear you felt right at home at Master Tech! ?✨ Great service and fair pricing—we call that a win-win! Thanks for the shoutout, and remember, we’re just a pit stop away for any auto needs! ?? #MasterTech #AutoCare
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Thanks for trusting us with your cars for five years! ?✨ We're thrilled to keep you on the road with our honest service. Here's to more miles together and keeping those wheels turning! ?️ #MasterTech #CarCareHeroes
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? Huge thanks for the stellar review! ? We're thrilled to know that Souk, Mitch, and the team hit the mark with great service and speedy repairs. We aim to keep your wheels turning without breaking the bank! ?? #MasterTech #AutoExperts
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