Maxcare Auto Shield Repair is your one-stop shop for all auto repair needs in the city of Chicago, IL. We specialize in auto repair and maintenance. No matter what type of vehicle you drive, our team has the industry experience to provide you with the best service to ensure your vehicle runs smoothly and safely. Maxcare Auto Shield Repair is your one-stop shop for all auto repair needs in the city of Chicago, IL. We specialize in auto repair and maintenance. No matter what type of vehicle you drive, our team has the industry experience to provide you with the best service to ensure your vehicle runs smoothly and safely.
Verified CustomerIt's fantastic to hear that your experience with us was smooth sailing, especially with such hefty work on your vehicle! We strive for clear communication and efficiency—after all, we know how profound the difference can be when you’re used to waiting in suspense. Also, we firmly believe that the only issues you should have with your vehicle are long gone, so it's great to know she’s running like a dream now! Our mechanics truly do take pride in their work, and it seems like that effort has paid off in your case. We're glad you've found a new auto repair home, and we look forward to keeping your car happy for many miles down the road!
Verified CustomerWe appreciate you taking the time to share your experience. Great service is what we aim for, and it's always nice to hear we hit the mark. If there's anything else you'd like to share or any questions you have, we're here to help!
Verified CustomerWe appreciate your glowing feedback! It sounds like our team was on top of their game, keeping you updated and making sure your car got the royal treatment. We aim to have your vehicle feeling fresh and new, just like that first cup of coffee in the morning—rejuvenating and ready to go. If you ever need anything else, we're here to help!
Verified CustomerWe're glad to hear you experienced great service! Our team works hard to ensure everything runs smoothly, and it's always nice to know that our efforts are appreciated. If our "nice stuff" could talk, it would probably say the same about you! We look forward to keeping your auto shield in tip-top shape.
Verified CustomerWe really appreciate your feedback! It sounds like our crew put on quite the show, and we’re happy you enjoyed the performance. Great service, like a well-tuned engine, is what we're all about. If you need anything else in the future, just give us a shout!
Verified CustomerWe're overjoyed to hear that you had such a positive experience with us! It sounds like we managed to hit all the right notes in both quality and communication. We always strive to keep our customers as informed as a GPS on an epic road trip, so it's fantastic to know you appreciated that. Wishing you many happy miles with your ride!
Verified CustomerWe appreciate you taking the time to share your experience! It's great to hear that our team was friendly and informative. We're also glad we were able to meet that timeline—predicting car repair timelines can sometimes feel like fortune telling! If you need anything else in the future, just give us a shout.
We appreciate you taking the time to share your experience with us. It sounds like your Acura MDX had a bit of a symphony going on with all those different noises — we’re happy to have helped bring it back to a peaceful state. Sam and Lenny are indeed stars on our team, and it’s great to hear that their professionalism made your visit even better. We’re always here to lend a hand (or a wrench) to our loyal customers. Thanks for spreading the word — we promise to keep our repair skills sharp and our service top-notch!
Verified CustomerWe appreciate you taking the time to share your experience with us. A rack and pinion replacement sounds serious, but we're glad to hear that we were able to get your wheels back on the road fast! It's our goal to not just meet expectations but to roll right over them—kind of like a well-functioning car. If you need anything else, our doors are always open!
Verified CustomerWe are delighted to hear that you had such a positive experience with us! Staying in touch with our customers is how we roll—communication is key, after all. It's also wonderful to know that we were able to wrap up your repairs in a flash. We strive to have a team that combines great skills with great personalities—because why not have a good time while getting your car back in tip-top shape? If you need anything else, we’re just a call away!
Verified CustomerWe appreciate you taking the time to share your experience! It sounds like our team hit the nail on the head this time. If only fixing cars was as easy as great service! We're always here to keep things running smoothly.
Verified CustomerWe appreciate you sharing your experience! Navigating the claims process can often feel like trying to find your way through a maze, but we’re glad to hear we could help make it smoother for you. On top of that, we’re happy to know the repairs turned out great. If your car ever needs another round of TLC, you know where to find us!
Verified CustomerIt’s fantastic to hear that you had such a positive experience with us! We believe that a clean shop and friendly service are just as important as fixing your car. We appreciate your understanding about the parts prices—unfortunately, we can’t control the parts store, but we do our best to ensure we provide top-notch service. We're delighted your car feels like new again. Looking forward to your next visit—bring your car and we’ll get to work making it shine!
Verified CustomerWe're glad to hear that you think our service is great! We always aim to provide a smooth experience, almost like a well-oiled machine. If there's anything specific that made your visit stand out, we'd love to hear about it. Here's to keeping those engines running smoothly!
Verified CustomerDear Mr. Martinez,
Thank you for taking the time to leave us a review. We understand how frustrating this situation can be, and we’d like to address your concerns.
As you may recall, when your vehicle was brought in, the check engine light was on, and it showed over 32 diagnostic trouble codes along with multiple failures. Upon inspection, we found that the alternator was overcharging, the battery had dead cells, and was causing several voltage and communication issues. Additionally, your radiator and turbocharger were leaking, the drive belt was cracked and beginning to tear, and the drive belt tensioner was loose.
We provided you with a detailed digital vehicle inspection report, including photos, and explained all the necessary repairs. You authorized repairs for the battery, alternator, and radiator but declined the additional recommended repairs. We also discussed that the check engine light might return, as the remaining issues could still impact sensor communication due to ongoing voltage inconsistencies.
After completing the authorized repairs, we informed you of the remaining issues and provided an estimate, but you declined further work, stating that additional costs were not justifiable for this vehicle. We understand that maintaining a high-end German vehicle can involve higher costs due to the complex and sensitive components.
We genuinely want to ensure your satisfaction and help resolve this matter. Please feel free to reach out to us directly so we can discuss your vehicle’s condition further and explore the best options for you.
Thank you again for your feedback, and we’re here to assist you.
Dear Mr. M,
Thank you for taking the time to leave us a review. We understand how frustrating this situation can be, and we’d like to address your concerns.
As you may recall, when your vehicle was brought in, the check engine light was on, and it showed over 32 diagnostic trouble codes along with multiple failures. Upon inspection, we found that the alternator was overcharging, the battery had dead cells, and was causing several voltage and communication issues. Additionally, your radiator and turbocharger were leaking, the drive belt was cracked and beginning to tear, and the drive belt tensioner was loose.
We provided you with a detailed digital vehicle inspection report, including photos, and explained all the necessary repairs. You authorized repairs for the battery, alternator, and radiator but declined the additional recommended repairs. We also discussed that the check engine light might return, as the remaining issues could still impact sensor communication due to ongoing voltage inconsistencies.
After completing the authorized repairs, we informed you of the remaining issues and provided an estimate, but you declined further work, stating that additional costs were not justifiable for this vehicle. We understand that maintaining a high-end German vehicle can involve higher costs due to the complex and sensitive components.
We genuinely want to ensure your satisfaction and help resolve this matter. Please feel free to reach out to us directly so we can discuss your vehicle’s condition further and explore the best options for you.
Thank you again for your feedback, and we’re here to assist you.
I was genuinely impressed with how smoothly the entire process went. The communication was clear throughout, and the staff made sure I understood what was being done and what to expect in terms of timeline. As someone who’s dealt with slower and less transparent shops in the past, this was a refreshing experience.
The quality of the work speaks for itself—my vehicle runs better than ever, and I haven’t had a single issue since picking it up. It’s clear the mechanics at MaxCare Auto take pride in what they do. The repairs were done right the first time, which is something you can’t put a price on.
I’m highly satisfied with the service and the results, and I would absolutely recommend MaxCare Auto to anyone looking for trustworthy, high-quality automotive work. I’ll definitely be coming back if I need anything in the future.