business image

McDonald Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(4,346 Reviews)
72

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
197
Total ReScores
4.7
ReScore Average
72
Net Promoter Score ®

Business Details

About

McDonald Hyundai is located in Littleton, CO. Our service center is staffed with expert technicians who provide quality Hyundai maintenance and repair. The McDonald Hyundai’s factory certified technicians are well trained to ensure your Hyundai runs properly for the road ahead. Call or email us to set up an appointment today. McDonald Hyundai is located in Littleton, CO. Our service center is staffed with expert technicians who provide quality Hyundai maintenance and repair. The McDonald Hyundai’s factory certified technicians are well trained to ensure your Hyundai runs properly for the road ahead. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(303) 928-7331
Closing in 48 minutes
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Mountain Time (Us & Canada)
1400 Plum Valley Lane Highlands Ranch, CO 80129
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(4,346 Reviews)

ST
gravatar
Sami T.
Littleton, CO
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/02/2024
0
Category: Service
Be Careful
Just want to warn all potential buyers out there to be careful if you choose to work with McDonald Hyundai.

Be careful when you go in to look at their used vehicle inventory. Make sure it's actually a used vehicle.

Be careful when they let you test drive said USED vehicle that suddenly becomes a new vehicle when you are interested in talking about buying, though you asked multiple times why a 2024 vehicle with only 40 miles on it is used. "It was a loaner vehicle" they said. "It's been on the lot too long and needs to be demoted to used" they claimed.

Be careful when price posted on vehicle ends up being wrong and 'they are very sorry that the wrong pricing was placed on the vehicle but they'll still take care of you make sure you get a good deal.'

Be careful because when they say they'll take care of you they end up trying to sell you said vehicle for $10k over posted price on the vehicle.

Be careful when they tell you it's the only vehicle of it's kind, color, and style on the lot, there might actually be 3.

Be careful when they quote you one price and then paperwork comes out with a completely different one. But instead of telling you the price they tell you your monthly payment and try to sell you add ons without actually telling you the price of the vehicle.

Be careful when they tell you you have to finance through them if you want any deals or incentives.

Be careful when the sales manager comes out to "apologize" for all the mistakes that have happened over the last 5 hours and then offers to show you their line up of used cars. The line up we were originally interested in so how do we actually know you will show us a used car?

Be careful when they have 4 different people from the dealership reach out to you through text, email, and/or phone message saying they want to do right by the customer but when you respond they tell you their bottom dollar is more important than you.

Why 2 stars? Their water was cold and amazing and the bottles their water came in were made of pretty good plastic so I've been refilling it and using it at the gym. They might not know how to get their story straight on whether a car is new or used or be honest in their pricing and deals, but they sure do know how to provide high quality water.
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