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McGovern Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,530 Reviews)
74
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Score Details

5 stars
78%
4 stars
11%
3 stars
4%
2 stars
2%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5
165
Total ReScores™
4.7
ReScore™ Average
74
Net Promoter Score ®

Business Details

About

McGovern Hyundai is located in Brockton, MA, and is easily accessible from Boston, MA as well as Essex, Middlesex, and Suffolk counties. Please visit our website for directions. Our service center can assist you with all of your vehicle maintenance needs, from oil changes to major repairs. Come see us today! McGovern Hyundai is located in Brockton, MA, and is easily accessible from Boston, MA as well as Essex, Middlesex, and Suffolk counties. Please visit our website for directions. Our service center can assist you with all of your vehicle maintenance needs, from oil changes to major repairs. Come see us today!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(508) 408-4530
Closed
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Eastern Time (Us & Canada)
240 Manley Street Brockton, MA 02301
Get Directions
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,530 Reviews)
Write a Review
Recent Reviews
JG
gravatar
Jess G.
East Bridgewater, MA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/08/2024
0
Category: Service
Very poor customer service
Do not do business with them. My wife went in for a technical service bulletin item to be checked, the crew there decided to put new rear shocks in her car followed by charging over $1500. She was there with a 1 month old baby for over 4 hours while she waited in the waiting area. They never once went over with her the cost of the rear shocks install. Funny thing is she has a premium warranty coverage holder with them that covers front and rear suspension and shocks. They offered a loaner vehicle but upon checking they had none so she was held there longer with a new born. What company charges the warranty holder for something that is covered under their own warranty. They stated they were waiting to get an answer back from the warranty company but we're very fast to take her$1500. Sleezy business practices all around. What bothers me is that my wife was at the dealership the entire time and never once did they go over cost. They just did the work, then said it may be covered under their warranty (look up the premium warranty all shocks are covered) and then where extremely fine taking a payment of $1500 from a new mother that had been sitting in your waiting room with a new born and she just wanted to get home at that point to take care of the baby. Shame on you and your business and we will never buy another vehicle from you again and will make sure this review gets around.
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