McGrath Hyundai of Dubuque offers the highest quality repair and maintenance for your vehicle.McGrath Hyundai of Dubuque offers the highest quality repair and maintenance for your vehicle.
DO NOT under any circumstances do business with this dealership. They are absolute crooks, who are only interested in taking your money. My sister’s car was at their dealership for the last FOUR MONTHS. Although they were told that there was a problem with the engine when the car was taken there, it took them over three months to diagnosis the problem and submit the necessary information to have the engine replacement covered by a recall. Because of a bad engine, the starter and battery also went bad. The dealership acknowledged these issues were caused by the bad engine and then assured her that that the starter and battery replacement would be covered under the recall so she wouldn’t have to pay to have them replaced. However, they demanded that she pay $1,000 for the new battery and starter when she was FINALLY able to pick up her car. Imagine being without your car for four months while still paying the monthly payment, being assured everything was taken care of and you wouldn’t owe anything, then being slapped with a $1,000 bill before you can take your car home. Throughout the four months, she was on her own to figure out transportation because they didn’t offer a loaner vehicle until a week ago (i.e. she didn’t have a car for nearly four months), when they were close to being done with the car. Their communication was some of the poorest that I have ever witnessed; when she would finally get a hold of them, they would promise to call back on a specific day with an update, and never once actually called on the day they specified. The person she specifically worked with throughout this nightmare of an experience was Nate. We will be filing numerous complaints against this dealership, including complaints with the CFPB and BBB. I firmly believe that they will take advantage of you in any way possible, so I strongly advise against doing any business with them.
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