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McKinley Elevator Corporation

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(461 Reviews)
83

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
83
Net Promoter Score ®

Business Details

About

We know that prompt and comprehensive repair of elevators and wheelchair lifts is the cornerstone to the longevity of our products. For this reason we have more than 20 factory-trained service and installation technicians and service personnel, digitally dispatched and available throughout California and Nevada. We know that prompt and comprehensive repair of elevators and wheelchair lifts is the cornerstone to the longevity of our products. For this reason we have more than 20 factory-trained service and installation technicians and service personnel, digitally dispatched and available throughout California and Nevada.

Categories
Home elevator, Elevator installation, Elevator service
Contact
(888) 257-5576

Business Hours

Mon
7:00 AM - 4:30 PM
Tue
7:00 AM - 4:30 PM
Wed
7:00 AM - 4:30 PM
Thu
7:00 AM - 4:30 PM
Fri
7:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
17611 Armstrong Ave Irvine, CA 92614

Affiliations

CADA
NAEC
AEMA
AIA
BIA
BBB
McKinley Elevator Corporation's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(461 Reviews)

SI
gravatar
Shannon I.
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/17/2026
verified customerVerified Customer
7
Please use actual technician's name in all communications.
I wish McKinley would state the name of the ACTUAL technician enroute to my home instead of an email stating a DIFFERENT technician’s name. McKinley's Service Report also states that same wrong name instead of the ACTUAL technician who ACTUALLY did the maintenance. This is for the customer’s safety and documentation of who did the work. This has happened nearly every time over the past 3 1/2 years.

Otherwise, the technicians are always polite and seem to be well-trained.
Dave C. from McKinley Elevator Corporation responded on 09/21/2026 09:35 AM

We appreciate your feedback regarding the discrepancy in technician names on our communications. Ensuring accurate documentation and customer safety is of utmost importance to us. We regret any confusion caused by this issue and understand your concerns. Your observations will be taken seriously as we strive for continuous improvement in our service delivery. It is also encouraging to hear that you find our technicians to be polite and well-trained. Your support and insights are invaluable to us as we work to enhance our services.

Offers and Posts
🏆 We’re glad to hear you think we did a great job! Just doing our part to keep you on the up and up! 😉 Thanks for the awesome feedback! #AlwaysElevating #CustomerSatisfaction
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