Business Solutions
English French Canadian
SureCritic / Auto Maintenance / McLearen Shell
business image

McLearen Shell

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,196 Reviews)
89
Write a Review
Schedule Appointment

Score Details

5 stars
93%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
89
Net Promoter Score ®

Business Details

About

McLearen Shell is a full-service preventive maintenance and auto repairs center in the Herndon, VA 20171 area, specializing in General Services, Car & Truck Care, Inspections and Emissions, Undercar Services, Alignment, Brakes, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, Heating and Cooling Services, McLearen Shell is a full-service preventive maintenance and auto repairs center in the Herndon, VA 20171 area, specializing in General Services, Car & Truck Care, Inspections and Emissions, Undercar Services, Alignment, Brakes, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, Heating and Cooling Services, Electronic Services, Miscellaneous Services, Domestic Cars & Trucks, Import Cars & Trucks and Towing since 1996.

Our experts have the knowledge to service and repair even the most challenging auto problems on all makes and models of domestic and import vehicles. We use the latest technology to assess the situation and offer you alternatives. We guarantee all of our work and know you'll be happy with the outcome. Stop in or give us a call at (888) 538-1232 to let us know how we can help you! ...more

Categories
Auto Maintenance, Car Maintenance, European Auto Repair
Contact
(703) 318-7744
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
3043 Centreville Rd Herndon, VA 20171-3709
Get Directions
McLearen Shell's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,196 Reviews)
Write a Review
Recent Reviews
Verified Customer
Herndon, VA
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2026
verified customerVerified Customer
8
Feedback about McLaren shell store attendants
The store clerks (2 male attendants) with whom we interact to complete the payment, are unprofessional. Most of the time, I go to pick my vehicle after the the service center closes. The clerks are seen watching a video or some entertainment on their phone with speaker enabled, so that everyone around can also hear. They do not have the professional courtesy to mute or pause their entertainment while attending to customers. Often, I have speak louder than usual to convey my message. This is annoying to say the least. The experience with store clerks is just opposite to the fine experience I have interacting with service manager and technicians.

I guess the clerks need a bit of training in customer engagement.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.