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Mears Carmel

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,321 Reviews)
96

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

About

Full Service
We are a full service shop which means no job is too big, or too small, for us to give it our prompt attention.
• Oil change
• Tires
• Tune up
• Scheduled Maintenance
• Brakes
• Suspension
• Exhaust system
• Electrical
• Heating & Air Conditioning
• Transmission
• Fuel Efficiency
• Engine Repair &
Full Service
We are a full service shop which means no job is too big, or too small, for us to give it our prompt attention.
• Oil change
• Tires
• Tune up
• Scheduled Maintenance
• Brakes
• Suspension
• Exhaust system
• Electrical
• Heating & Air Conditioning
• Transmission
• Fuel Efficiency
• Engine Repair & Maintenance
Skilled, Experienced, Technicians
Our skilled and Certified Technicians have 10 to 15+ years professional experience. They are paid a straight salary and there is never any incentive for them to "find" anything extra to recommend fixing.
All Makes & Models
Domestic & Imports - Diesel too - In addition to all makes and models of cars, both domestic and imported, we can also handle both gas and diesel engines.
Commercial / Fleet
We also have full capacity to handle fleet and commercial trucks, both gas and diesel engine trucks and vans. We provide documentation to help streamline Fleet management, and DOT inspection services.
• Ford F250, F350, F450, F550, F650
• Econoline
• RAM
• Delivery Trucks, Box Trucks, Flat Bed Trucks
Call us today at (317) 846-1171 to schedule an appointment.
...more

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(317) 846-1171

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
377 W Carmel Dr Carmel, IN 46032-2534
Mears Carmel's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,321 Reviews)

LS
gravatar
LYNN S.
Lebanon, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2026
verified customerVerified Customer
10
Outstanding, Professional Service!
While on the way into work early this week, that dreaded engine light came on, alerting me to have it investigated. As I work in Carmel, I took my lunch hour to cross town for a quick code read at Auto Zone to find out if it was an error or something more serious. The clerk informed me that I should have it looked into to narrow down the cause as it might be simple but could be serious.

I asked who they recommended in the immediate area who were AAA Certified, and he said he believed Mears was. As an employee of AAA, I recalled they indeed were and gave them a ring to see about a diagnosis. From the moment I.walked through the door 10 minutes later, where I met the kind reassurance of the General Manager Randy, I knew I had rhe right place for any and all of my automotive service needs.

I inquired about a complimentary diagnostic check and he offered 3 open appointments, a complimentary car while mine would be investigated and a promise of immediate communication should the matter take longer than an hour to discover the root of this warning.

Traggic was a beast on the way to drop my car, so as a courtesy, I called to let them know I was running just a few minutes late, and the sweet sunshine that came through the line from the Customer Service Manager Amy, assured me I'd be right on time, and that the vehicle they'd prepared for me to utilize would be waiting for me, and it WAS. Already running and waiting, after a quick check-in to touch base, I hopped in and headed off to work.

Just prior to lunch, Jeremy , Customer Service Manager let me know they'd found the issue. Undoubtedly, due to the negligence at a Quick Oil change facility recently, the damages caused instilled a slight panic in me. I was met with calm, professional and expert explanations of what parts are affected, how they all work on my vehicle, and what must be done to resolve the issue to prevent further damages.

When I arrived to pick up my vehicle in exchange for the loaner I'd used to get to work on time, Jeremy and Randy truly assured me they have my back and are THE premier facility in Central Indiana for all of your automotive needs. I am a fan for life and whoever asks me where to take their car for repairs will hear the response, "100% Mears". Outstanding, courteous and professional service across the board!
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