Read before you buy
I purchased a 2023 GLC300 brand new from this dealership. For over a year and a half I had a loud bang coming from my breaks. I was told it was a design flaw and that they can do nothing about it. How can a premium brand or any brand feel it is ok for a new car owner to have this issue. I will have to hear a loud bang every time I initially move my car. They are ok with this. They told me all there cars do that now. So, I caution you to get in writing that this issue is has been fixed in your new model. If you can't get that I would not buy the car. It is crazy that they don't care.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
I purchased a 2023 GLC300 brand new from this dealership. For over a year and a half I had a loud bang coming from my breaks. I was told it was a design flaw and that they can do nothing about it. How can a premium brand or any brand feel it is ok for a new car owner to have this issue. I will have to hear a loud bang every time I initially move my car. They are ok with this. They told me all there cars do that now. So, I caution you to get in writing that this issue is has been fixed in your new model. If you can't get that I would not buy the car. It is crazy that they don't care.