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Metro Accident Repair Center

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(48 Reviews)
79

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
5.0
ReScore Average
79
Net Promoter Score ®

Business Details

About

Our collision repair team utilizes Factory Trained technicians, superior quality materials, and the most advanced equipment available to deliver the highest quality auto body experience possible. We deliver this for all makes and models. And, everything we do is backed by Metro Accident Repair Center Guarantee. Our collision repair team utilizes Factory Trained technicians, superior quality materials, and the most advanced equipment available to deliver the highest quality auto body experience possible. We deliver this for all makes and models. And, everything we do is backed by Metro Accident Repair Center Guarantee.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(216) 267-6800
No Business Hours Provided

Business Hours

* Eastern Time (Us & Canada)
15541 Brookpark Rd Cleveland, OH 44142
Metro Accident Repair Center's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(48 Reviews)

SW
gravatar
Steve W.
Bedford, OH
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/26/2024
7
A very, very expensive body shop
So, I needed bodywork done. My dealership recommended METRO Accident Repair Center (MARC). I won't say who, but I was warned about MARC's prices, beforehand.

MARC eventually called me with an estimate. Ah...yes, I remember it like yesterday. It was worse than I ever imagined. The bill was so high, I actually got lightheaded while on the phone. The bill was so high that my insurance company flat-out refused to pay the entire amount. I had to pay half the bill myself!

Having said all that, the work was quite excellent. MARC is very expensive, but their work is excellent.

So...if you want the best, you're going to have to pay for it
Severo B. from Metro Accident Repair Center responded on 11/27/2024 09:33 AM

We appreciate you taking the time to share your experience. It sounds like that estimate definitely took your breath away—not exactly the thrill we aim for when discussing repair costs! On a serious note, we're glad to hear that the quality of our work met your expectations. We understand that great service often comes with a price tag, and we strive to provide value for the investment. If you have any further feedback or suggestions on how we can enhance our service and perhaps make the wallet ache a little less, we're all ears. Your insights are valuable to us!

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